Star Inn Hotel

Star Inn Hotel Reviews

Star Inn Hotel

6360 Northwest Loop 410, San Antonio, United StatesView Hotel Details
Star Inn Hotel
Star Inn HotelStar Inn HotelStar Inn Hotel
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1 night

Star Inn Hotel Guest Reviews

3/5
66 review
Verified reviews
Location3.0
Amenities3.0
Service3.0
Cleanliness3.0
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All Reviews(66)
Positive reviews(22)
Reviews with photos/video(8)
Negative reviews(44)
Daniel Gutierrez
King Room-Smoking
Stayed in Jan 2023
Solo travelers
12 review
5.0/5
Outstanding
Posted on Mar 5, 2023
It's a great place
Wesley
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 28, 2024
As I firs walked it in i felt some sort of spiderweb all the way till the restroom things were pealing of the drywall
Angela
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 24, 2024
This place was super sketchy. There were roaches it looked like the door had been kicked in a few times. The restroom door would not shut or lock the bed frame stuck out further than the mattress. And my feelings was hurt.
Paula
Stayed in Jul 2023
Family
1.0/5
Posted on Jul 27, 2023
Roach infested. Front desk clerk acted surprised when he was told about roaches. Once I showed him pics, he reported they've been spraying. No refund given.
Fernando
Stayed in Jul 2023
Other
2.0/5
Posted on Jul 26, 2023
First off I'd like to say that the staff are friendly and polite and My overall stay was actually good I just didn't appreciate the german roach problem the room had by the restroom and on one of the walls. I stayed quiet about it the whole time I was there because I had already read the reviews before staying. (2 nights); With as much as the room cost I hope one day they call an exterminator company to go by to spray the rooms.
Brunet
Stayed in Feb 2024
Friends
2.0/5
Posted on Feb 23, 2024
There are roaches in the room all the time.
Pete
Stayed in Jul 2023
Friends
1.0/5
Posted on Jul 1, 2023
I NEVER STAYED AT THE PROPERTY. I WAS TURNED AWAY AFTER MY RESERVATION WA SECURE. I WAS EVEN CHARGED THE FULL AMOUNT.
Andres
Stayed in Mar 2023
Family
1.0/5
Posted on Mar 20, 2023
I stayed one night and I found 5 bugs in the room, one of them inside the microwave. The shower did not work and there was a lot of noise, it is by far the worst hotel ever. El peor hotel en el que he estado.
Valentina
Stayed in Mar 2023
Couples
5.0/5
Outstanding
Posted on Mar 19, 2023
The staff was very friendly, the room was clean and we enjoyed our stay. Definitely coming back!
Veronica
Stayed in Mar 2023
Other
1.0/5
Posted on Mar 8, 2023
ROACHES in my room, bathroom door didnt close all the way, mildew on the walls, stale smoke smell and lots of noise all night
Paul
Stayed in Feb 2023
Other
1.0/5
Posted on Feb 19, 2023
Dirty room infested with roaches. Didnt even stay, asked for a refund and was denied . Posted on the wall "no refunds" and were proud to stick by it. stay far away!
Xavia
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 27, 2023
Sheets was nasty. Bathroom wasn’t clean.
Rosalinda
Stayed in Feb 2023
Business travelers
1.0/5
Posted on Feb 13, 2023
This place was super dirt they do not clean the rooms for next guest
Gabriel
Stayed in Sep 2022
Couples
1.0/5
Posted on Sep 4, 2022
Terribly disgusting. Literally walked in and immediately walked out and found a new hotel promptly since this is just an awful motel
marvin
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Mar 7, 2023
Always stay there. Good pricing & family nearby.