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We loved the location, so close to river walk. We had an awesome time in the swimming pool,. The only thing I didn't like is they charge for every day at parking lot.

Hotel location is very good, very unique style, taste, the bar downstairs is also very good, that is, the sound insulation is poor, the earplugs are intimately provided in the hotel, it does not affect it.

My husband and I did a weekend getaway.the whole experience from check int to checkout was lovely. Upon check in i mentioned how rare it was for us to get away because we care for my 87 yr old Mom who has Alzheimer's. Yajaira was so sweet and unexpectedly upgraded our room to one with a balcony overlooking the Riverwalk . What a treat. The hotel is very clean and there is hand sanitizer conveniently located throughout. Everyone was very friendly and welcoming. Housekeeper greeted us whenever they saw us in the hallway. It is obvious that the staff enjoy working at this hotel. The bar manager has been there 37 years and one bartender we spoke to had been there for 13 years. If you need referrals ask the staff. Our bartender suggested Boudro's for dinner and it was marvelous. The location is close to shopping and restaurants. We would definitely stay here again.

This Hilton is surrounded by other big name hotels. However this hotel offers all the benefits of the Hilton brand but is a stones throw from SeaWorld. The hotel is very clean with an excellent staff. From the minute you walk in the staff is there to serve with a smile. They have breakfast (omelet's made to order) in the morning, and bar/evening food service starting at 16:30. I see there was a review that said the housekeeping was not adequate. They don't clean the rooms daily but if you need it daily just let the front desk know and they will be more than happy to take care of your request. I'm here for business and hade some requirements that the manager worked with us for rate/conference rooms etc.. and For me, this is a nice hotel and the staff really bumps it up a notch.

The rooms were great. We were able to get adjoining rooms . Room location was convenient to the many amenities that are available. The lazy river was fun and refreshing. The Spa treatments were outstanding. The valet service was a little slow, but it was nearly 100 degrees and the parking requires walking back uphill.

As we walked into this hotel, we were blown away with this wonderful aroma of goodness. This hotel smelled like no other hotel we have ever been in. The ambiance and setting in the hotel was very fine quality. The staff was AMAZINGGG each day !!!!We stayed a few nights to celebrate our 27th anniversary and when I tell you John the bellman made it such a special and wonderful experience. He went above and beyond and has such a great personality and kind spirit. We shared with him that it was our anniversary and the next day he told the concierge Phyliss of it and they delivered fresh handmade chocolate covered strawberries with champagne and the most sweetest note congratulating us on our anniversary. We can't wait to go back!!!!Thank you The Westin for making our weekend very special!!!!

The hotel is located in a great place. It took us less than 10 minutes to walk to the Alamodome to watch a football game. It took less than 5 minutes to get to the restaurants on the River Walk. The room was spacious and very comfortable. The breakfast was amazing. At first, we struggled with how to use the room key on the elevator. Once we got the hang of it, it was comforting to know that the additional security restricts who can use the elevators. We enjoyed our stay so much that we have decided to stay there again next month.

Overall a nice property. Great river walk location and lots of on-site food & beverage options. Valet is $50/ night (probably standard rate). I was able to receive a upgraded corner room on a high floor, because of my Hilton member status. Accommodations were okay. Power outlets didn’t work. Fridge wasn’t working properly either. Shower floor had a weird shower matt inside, wasn’t pleasant.

It is a hotel that I would definitely like to stay next time. Good breakfast. The service of the hotel staff was attentive and the hotel felt comfortable. There is a shop near the hotel, which is very helpful.

The hotel is amazing and beautiful all around. Meeting the amazing well mannered staff was pleasant. I was greeted right away upon entering the hotel with my wife. John greeted me with a big smile while I was walking through the lobby. The room was something else. I could not forget the view. My wife and I wanted to get away from our hectic lifestyle and forget it for a weekend and the Thompson made that happen. Thank you to all who helped us during that time. I will be coming back.