Hotels near Cerro Challhuaco, San Carlos De Bariloche

I got there at check in time. The Receptionist asked me to wait 20 minutes for them to clean my room. 40 minutes later, I’m starting to question whether they forgot about me. Reception reassures me that they haven’t forgotten. 1 hour later, someone hands me a key and tells me it’s upstairs, the last room on the left. My reservation was ”1 room with Large bed”. When I got to the room, there were ”10 small beds”. I go back to reception asking what’s going on and clearly they try to push this back on me explaining how their bunk beds are bigger than standard. O_o I start pulling out photos and descriptions, booking refs and what not clearly showing that I booked a room with a large bed. I even got photos of the large bed from the publications. They say they’ll get the manager. About 30 minutes later, the manager doesn’t have the heart to come out himself and the reception explains that it’s not their booking platform and anyway, there’s no room available. I explain the platform isn’t theirs but it’s their account and their publication and it is therefore their mistake but nothing to be done. So basically they’re the type of people making obscure publications with contradictive descriptions and if you’re not happy with getting something else, well too bad, you already paid and tough luck. Ask any locals and they’ll assure you this isn’t a simple honest mistake. It’s very deliberate but they’ll tell you with a smile that this never happens and it’s not their fault. If they could at least be responsible for their mistakes but no. Please don’t support this kind of behavior, there are better places in Bariloche with better prices. And finally our cards to open the dorm stopped working and we started getting locked out of our room…

We thoroughly enjoyed our stay here. Staff were excellent  Rooms had an amazing view with a hot tub/jacuzzi in each room by the window overlooking the view of the mountains/lake. Bed was very comfortable. Internet could be a little slow at times. Food was excellent, breakfast was very good. A very relaxing stay with rooms with a view to die for. We had rooms in the 3rd block the higher up you go the better the view. 05 rooms have a jacuzzi in the bay window of the room overlooking the lake. Would most certainly come back.   .

Buena ubicación, cerca de la terminal de micros y una YPF en caso de ir con vehículo. Zona tranquila, con inmejorables vistas desde todo el predio e incluso desde las habitaciones y living. La cabaña es preciosa y muy cómoda. Con todo lo necesario, y muchas comodidades. Incluye una tv smart en el living. Lo unico leve es la calidad del wifi, pero estando de vacaciones lo que menos te interesa es eso. La encargada una genia, un trato excelente.

It is a hotel with a good price-product ratio, efficient, comfortable and with a very good view of the lake.The staff is very friendly, the amenities are adequate and it is also quite quiet, you can hear the wild animals.There is plenty of space to store or park vehicles.

Accommodation type individual apartments, with small kitchen, bathroom and the best: radiant slab-type heated floors. As it is about 15 km from Bariloche, you can rent a car or call remises (taxi). Attention, if you rent a car, do not drink. There are 3 police stations on the way and I was stopped for a breathalyzer. As I already knew and hadn't drunk, it was fine.