Hotels near Cascade Spa, San Diego

It was our 30 year anniversary . We wanted to walk down memory lane . Doubletree Hilton was the perfect place to do so . The trolley is like 100 ft from the hotel , wow !!!! We were there for 4 days and we only spent $12 dollars on transportation the whole time . We went to the seaport village , old San Diego village , San Diego zoo , little Italy , the can even take you near to the gondola rides . This hotel is pet , kid , business , couple friendly . Restaurants , FedEx , food stores , right outside . Indoor outdoor pool , gym , jacuzzi , Starbucks . Isabella is an awesome receptionist !!! Knowledgeable , friendly . This hotel is carefully paced to give you the best indulgence of the area . Great job guys !!!!

It used to be a Comfort Inn that we have always stayed at for over 10 years but now a Best Western. Very nice upgrades, great and friendly staff, love the location, A good place to stay. Close to downtown, Old Town, Zoo, and 5 minutes to the beach and shopping and golf just 5 minutes away also.

Location: you know how it is Location Location Location is always key, well this hostel is so close to ghetto, being on 14th Street, a sad conglomeration of homelessness and crime. I saw a worker having to go after a bystander that seemed to have been waiting for anyone to come out of the place, then a biker stole a displaced person's handbag (appeared to have passed out under the influence outside the premises). Staff: I liked Carlos and Ricky a lot, both were always very helpful, accommodating, so was the darker lady at the front desk and the cleaning attendant. I would have problems with my NZ phone to rebook and extend my stays, both would just take care of my reservation by phone and they would email me the confirmation. This happened twice as I extended my stay for a total of 3 weeks. Unfortunately when I tried to do the same through a new worker on the phone (I apologize to not know his name), he sternly asserted that Ricky and Carlos should not be taking reservations by phone. I politely tried to explain myself that I've always had problems with my phone, that I was a repeat or returning guest, and Ricky and Carlos were just being helpful. My mistake was I had asked him if he was the owner then I realized who he was, through the same voice that I would hear in the lobby getting upset over little things with other guests. As soon as I asked if he might have been the owner or manager (since he kept saying Ricky and Carlos were wrong to have helped me process my reservations to extend via phone and email), he hung up and then sent me the email, which I have attached here. Common areas: I wouldn't say they are the classiest and cleanest of hostels in town. If you want a real ”classy” hostel, unassuming without shoving the term in your face, GO TO HI HOSTEL (HOSTEL INTERNATIONAL), they are the cleanest, classy if one must say, organized, huge common areas that are not noisy (Stay Classy can very noisy), right in the middle of Gaslamp Quarter and non-profit. Bed: excellent concept of the separation of ”quarters” via heavy curtains, but tbh it got claustrophobic if you stay long enough in your lil space. It also felt like a morgue as you enter the passageway of the room with all these quarters.

A pretty large resort, but with personal attention by the staff. Ground were well appointed. The rooms were very well appointed, beds comfortable, people serving us were pleasant. Would never hesitate to recommend the place. Can't wait to go back. My only complaints as follows - the one bartender at the Tequila Bar definitely wasn't into serving people with a smile. I asked him what beer he had available and he said ”some domestics and some imports”, turned and walked away. That was a turnoff. The other people who served us over the 3 nights were all fine, but not him. Also, we were on the 15th floor, yet surprisingly we could hear conversations down in the pool area, and especially the music playing. I found that as being a little odd. That is the only reason for dropping it down from 5 stars.

Was very pleased with my stay here. Only complaint is the people above me stomping around and the people next to me slamming their door late at night and early in the morning. I would definitely stay at this place again. It was clean and very roomy. Walking distance from some good restaurants. Good sized tv with fast internet.

The place was very clean and the receptionist was very nice and helpful. I would recommend staying here

Poorly ran hotel. Restaurant closes on a whim even though we had a contract stating their hours. Strange homeless person roaming the halls with no action by staff, even after being alerted. No wash cloths again today. Cleaning service might do your room, might not. We asked for daily service. This place isn’t worth another stay.

I'm the kinda person that is huge on communication and fairness. I think her name is Brianna at the front desk....”wow” extremely nice and accommodating to us. And to be honest the entire front desk receptionists are very good at what they do. I will return.

Rated s 5. Shaq along with the other employees have exemplary customer service. The grounds are well as maintained. Shaq went above and beyond to show true compassion and customer service. This was true for all employees. I will be back. It was home away from home.