Courtyard by Marriott San Diego Miramar

Decided to do a staycation using my tripcoins. Easy check-in, friendly staff, room was very clean, and quick check-out. I had no issues or problems during my stay. Another reason to book with this hotel is that there is no resort fees or parking fees like most hotels in San Diego. A few nitpicky details that I should include is that the proximity to the 15 freeway is very noisy. The breakfast buffet on the weekend was okay and nothing to rave about, but the weekday hot-meal breakfast was really good. I would definitely stay here again.

I made a reservation three weeks in advance and then called the hotel to verify they would be able to accommodate our request. Our request was a quiet room away from an elevator, high floor. I'm having surgery, would really appreciate quiet. The person I spoke with said it was not a problem. I called two days before to make sure we were still okay on our request, now they tell me they aren't sure they can because they are fully booked. That's why I called two weeks earlier to make sure you are aware of my request. If you couldn’t accommodate us, we could have made alternative plans. We show up on the day of check in, the front desk clerk, Steve Potasangre was horrible!! Construction going on next door, they put us in a room facing the construction with the elevator on the other side of the wall and changed us from two queens to a king. Remember when we asked for quiet, away from an elevator and two queens?!? I guess not. So, they move us to a handicap room with the shower to my waist and TERRIBLE water pressure. Took about 10 mins. (not exaggerating) to get hot water. Called to the front desk and the girl was laughing saying, "You asked for two queens." Called and talked to their manager, Brenda Gardner, left a message, she never called back. Called back in today, she stated she didn’t return the call because she had no desire to speak with me. Well, I see where horrific leadership flows down. Brenda was one of the rudest people ever, she hung up on me and admitted they put us in the handicapped room on purpose to make us upset. We stayed there when it was Holiday Inn, and the employees were much nicer. The rooms were not nice, and the bed was uncomfortable. I'm truly surprised Marriott has put their name on this hotel because there are so many things about it that don’t live up to Marriott standards. Beware, you will be disappointed by this property.

Absolutely the worst customer service. My fiancé was in town for business. Room was booked by her company which had several rooms booked for a training event. Upon check-in she was asked for a card, which she assumed was for incidentals. No, she was charged for the room, which was not an expense in our budget and put our bank acct in the negative. The front desk had made a mistake with no apologies. Charges have not been reversed, and her company's booking lady had also talked to them at the desk. In the hole with no apologies. Thanks Marriott. Never staying at a Marriott again. 0 Stars.

I was pretty disappointed, comparing this visit to my last one in early 2020 (before Covid upset everything). Their most excellent in-hotel restaurant was replaced with something that they call a "bistro". The food in this bistro is limited in variety, and apparently produced using a freezer and a microwave. There was no microwave in the room I had (though they sell Cup Noodle in the "shop"). The very good Chinese restaurant in the same property closed and has not been replaced. So really, the best food within walking distance was the Carl's JR. across the street. The beds are great, the housekeeping excellent and the ambiance is fine. But I can get that at any 3 star hotel and probably better food options. I won't be back.

Clean, spacious, lovely, top-notch. Friendly front desk. Large, free parking lot. Two elevators. Good signage. Comfortable beds. Clever low pull-out table big enough for two suitcases. Heavy closet and bathroom doors. Breakfast not included. Two muffins at the bar were $11. Coffee maker in room.

The hotel description claims that this is a quiet hotel. This is far from a quiet hotel. I am here on the first of a five night stay. Hotel located adjacent to a military airfield. My bad for not looking at a map. I asked for a room switch barely an hour after check and was told the hotel is sold out. My room is still as clean as when i checked in. I know for a fact that soccer teams are not checking one and two days from not. They are just not willing to make the change.

Mary Jo, Brenda, Oly, Abraham, Roell, Steve, and Prince at the front desk and Antonia in Housekeeping are professional, knowledgeable, and very patient with jet lagged and weary customers. The hotel is absolutely spotless. The on site Bistro serves delicious food and beverages. The Bistro staff is also exceptional. The room interior is strategically laid out and makes much more sense than the traditional hotel rooms. The information form is accurate and detailed. Carpeting clean enough to walk barefoot! The little Munchie Nook (open 24/7) is pretty cool, too! The front desk is always on watch to ensure no stray or unwanted personnel can enter. Finally, the heated pool/jacuzzi and the gym completes a great stay. Thank you, all.

I was in town for a week and stayed here, the hotel was very good, the bar had a nice burger. The room was great, clean and quiet. About 10-15 mins away from good food places, Across the street was a hotel that had some odd folks hanging out.

I recently had a horrible experience at this hotel. I booked a room here for one night because I was in town for work. I even received a confirmation email and everything. I went to check in last night upon my arrival to San Diego at around 9:30 pm last night and was told by the front desk employee that my room was canceled and sold to another guest. The front desk employee told me that it was due to my credit card not going through and that her manager attempted to call me multiple times and did not get in contact. I have ZERO proof that they ever tried to contact me. No missed calls. No voice mails. No emails. NOTHING. And neither did they. I never received an email that my room was canceled either. I could see my reservation in my app until I arrived at the hotel and gave the front desk my name, but then it disappeared. There is also no reason my card should have not gone through because it is not close to my limit and it is the same credit card that I use every time I book a Marriott hotel. I am a very loyal Marriott member and I travel 50% of the time for work. To be just left without a room, late at night, as a young woman in a city I do not live in is ridiculous. I then proceeded to ask if the front desk staff would book me another room at a hotel nearby, which she told me she could see they had rooms at, but she told me to just do it on my own and that she would have to call to see if they ACTUALLY have any rooms. The front desk employee never once apologized for any inconvenience and was very insensitive to the situation and made a half a** effort to help me find another place to stay. ALSO, I was told the next morning by my co-worker who was sitting in the lobby with me while this all happened that the gentleman who walked in after I left had the same thing happen to him. His room got canceled and resold as well. Needless to say I will never be staying at this location or any Courtyard branch of Marriott again due to this experience.