Four Points by Sheraton San Diego Downtown Little Italy Reviews

Have a bit of hiccup due to miscommunication that lead to no room available when arrived. But overall the room is spacious and clean. Location is good for nearby market event

Excellent

Disappointing for Sheraton. Old and getting run down.

Very bad hotel experience, too noisy, surrounded by highways. The bed is too high. Fees were deducted for no reason. One deduction (pre-authorization) was made when checking in, and another deduction (pre-authorization) was made when checking out. Ten days after check-out, the pre-collected money has not been refunded. I wrote an email to the hotel staff, and they replied that they would do it right away. After a week, they still did not refund. I will never stay here again.

Lovely hotel in a good location, close to the main road and the Gaslamp Quater, one of the nicer neighborhoods of San Diego. Very friendly staff. They had charged too much to our credit card, so be careful. When we pointed this out, it was (of course) reversed and apologies were made. The swimming pool was a bit disappointing, small and few beds to lie on.

The hotel is located in Little Italy. There are no bad reviews online. The rooms and bedding are very clean. The bath water is also big. It takes 10 minutes to take a taxi downtown, and it takes 10-15 minutes to walk by trolley. There are some homeless ones, so taking a taxi is convenient. Enough for business trips. There is a gas station and supermarket opposite, and there is a 711 within a short walk. There are also many restaurants around.

Room was okay…. The AC unit was loud and the vents were super dirty… Hot water made a loud vibrating noise when ran at shower. The vanity faucet was hard to turn on and off… Lastly they don’t supply parking and the surrounding streets didn’t seem safe to park on, so they pretty much strong arm you into using valet. But the Valet people were AWESOME!!!! Shout out to great customer service with the valet; Alan, Joseph, and Donavan!!!

Everything that the employees could control about this site was in good hands and well done (excluding traffic congestion etc.). Check in was easy and prompt as well as car valet service. I asked the valet employees for dinner ideas and received wonderful recommendations written down for me. Antonio, Noah & Brandon we’re outstanding in both their regular job as well as acting as spokesman for their little chunk of San Diego!

The Sheraton 4 Points in San Diego isn't worth the money. The hotel is old, shabby, cramped, has horrible amenities and is not a value. We stayed at a Holiday Inn Express that makes the 4 Ponts feel like a kennel. EXAMPLE: the room A/C unit was blocked by a dorm style mini fridge and small cabinet! Not very efficient for a summer day in San Diego. There was no lotion in the bathroom; the room coffee is plain label and disgusting; 2 queen beds but only 1 nightstand; The "pool" is slightly larger than a hot tub and situated on the street. Zero privacy or relaxation; The room furniture seems old and is unmatched. HIE is a much better value and experience. No included breakfast; the bar was closed; 10$ for continental breakfast? DON'T STAY HERE.

We stayed here for two nights and absolutely loved the location. It is blocks away from Little Italy so we walked there every day and at night for dinner. Our room was spacious, on the top floor, and provided a great view of the bay. You could also see the sunset from the room. The location of the hotel is right next to the freeway, but despite its location, it’s pretty quiet. We had stayed at another hotel in Gaslamp quarter the two nights prior for a work conference, and although that hotel had a higher rating, we much preferred Four Points to that place. Theres also a convenience store/gas station across the street. There’s a wonderful farmers market on Saturdays in little Italy, you could see it from the hotel and walk there in minutes. I would definitely stay here again.

Hotel was nice-got a top room and only stayed for one night as I was on business. Favorite part of the stay was the valet team. I have a newer car which is never valeted before and they were extra careful with it and had everything ready for me come my meeting times. I was helped by Bobby, Donovan, Brandon, and Eric. Young guys working hard, loved to see it.

Logan and Ali in valet, were extremely nice! Both had a great attitude and got me my car super fast. Logan was cracking jokes with us and made waiting for the car enjoyable! Hotel was under renovation so we could not necessarily sleep in but overall the staff was very nice!

The hotel is very comfortable and clean, and the front desk staff was super. In addition, the three gentlemen with ACE working the valet, Brandon, Alan, and Ryan were very professional and patient with someone who has never used a valet service before.

The valet drivers and bartender were the best part of our stay. Joseph, Brandon, Alan, and Carter were all fantastic! So kind and personable. Took great care of us. The bartender was also a gem. The rest of the stay was mediocre at best. Towels and sheets were scratchy. Room was small and dingy. Definitely mold in the bathroom. And the refrigerator didn’t work properly. You’re paying for location at this place for sure. I’m sure it will be nice once the renovations are complete. Only one working elevator right now made things difficult. But all the staff were very friendly and kind.