Hyatt Regency Hotels in San Diego

This hotel is spacious, clean, and has a good location. There is a fee for valet parking, and free parking on the roadside at the entrance. Find your own spot, and be careful not to park on the roadside with red lines. The breakfast is relatively simple, similar to most American hotels

I travel quite a bit for work. I thought it would be nice to bring the kids and the husband for 2-day conference in Mission Bay. I chose the HYATT based on the fact that it was a 4-star resort hotel. What can go wrong with a 4-star hotel. Well everything from check-in to check-out. The staff are lazy young kids running the counter and valet. They were too busy talking amongst themselves to actually help people. When asked if someone can take our luggage to the room, they told us to wait for security to come while they were laughing and high five-ing each other. I had to ask for cart after waiting for 15 minutes and no one showed up. The guy at the front desk told me I'm not allowed to take the cart because he doesn't know what I would do to it. ***...seriously dude? What would I do other than load our luggage and take it to the room ourselves. These guys were lazy standing around laughing at each other instead of helping us out. Once we got to our room on the 11th floor, oh my god, it smelled like a dirty ash tray left in the rain for months to rot. There was some mysterious dried up fruit left on the arm chair. The room did not look clean. My white socks were gray after walking back and forth to unload our luggage. My feet felt itchy just walking on the nasty wet carpet. This place needs to be torn down and re-built again. I took a shower and noticed the water collecting on the ceilings. No wonder it smells moldy in here - there was no ceiling vents to air out the bathroom. Next day, I received my car from the valet guy and apparently they left the windows open and rain water soaked my passenger side of the car. Seriously! How incompetent are the people here. We paid extra for this place and it was not worth it! 4 stars my ASS!!! You are better off staying at an AIRBNB.