Unahotels the One Milano Hotel & Residence Reviews
Unahotels the One Milano Hotel & Residence
Via Maastricht, 3, San Donato Milanese, Lombardy, 20097, ItalyView Hotel Details
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Unahotels the One Milano Hotel & Residence Guest Reviews
4.3/5
Very Good
36 review
Verified reviewsLocation4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(36)
Positive reviews(21)
Reviews with photos/video(4)
Negative reviews(1)
Isaac Echeverri
Superior Double Room
Stayed in Nov 2022
Couples
3 review
Amazing
Posted on Nov 27, 2022
Close to our friends house, that's why we choose this hotel and everything was perfect and clean
Guest User
Classic Double Room Single Use
Stayed in Sep 2024
Business travelers
7 review
Outstanding
Posted on Oct 5, 2024
The room is huge and clean!
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Damochuanfeisha
Classic Double Room Single Use
Stayed in Nov 2023
Business travelers
9 review
Outstanding
Posted on Nov 30, 2023
The four-star conference hotel is one of the three very good hotels in the local area. The breakfast is very good. They also make cappuccino on site. It is very authentic and the breads baked in various flavors are delicious.
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Guest User
Classic Double Room Single Use
Stayed in Sep 2024
Business travelers
4 review
Outstanding
Posted on Sep 16, 2024
The hotel facilities are modern and very safe
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Guest User
Executive Room
Stayed in Jun 2023
Business travelers
2 review
Outstanding
Posted on Jun 10, 2023
The hotel is located in the suburbs of Milan, and the surrounding area is very quiet. It is a 7-minute walk from the S1 train station, a 3-minute walk from the community warehouse supermarket, and very close to residential areas. There are many restaurants around. The hotel rooms are comfortable and suitable for business trips.
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Giancarlo Spina
Classic Double Room Single Use
Stayed in Dec 2023
Business travelers
39 review
Outstanding
Posted on Dec 8, 2023
Helpful and kind staff, spacious rooms, everything ok
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Guest User
Stayed in May 2022
Business travelers
Posted on May 11, 2022
Quite possibly the worst hotel I have ever been in, air conditioning doesn’t work, repair team been up twice. Constantly being bitten by mosquitoes as have to have windows open to try and keep room cool at night. Microwave does not work and the whole hotel is definitely not 4 star.
Response from Property: Dear Jasonml1973, we are very sorry not to have been able to meet your expectations during your last visit. Even though we respect your evaluation, we must highlight that our hotel receives on average much more positive reviews from our Guests. Concerning air conditioning, we usually send our maintenance staff to fix when some problem take place. Should they not fix it owing to the complexity of the work needed, our procedures state we offer a room change and when an apartment equipment doesn’t work (like the microwave) we are used to change it in few hours. That’s why we think we have done wrong if the above has not happened with you and we apologize for that. We hope you will choose to stay with us again in the future. Should that happen please do not hesitate to contact me directly; I will personally check that your stay will be as smooth and as possible. Federico Salsa General Manager Unahotels The One Milano
GabriLante
Stayed in Apr 2024
Couples
Outstanding
Posted on Apr 24, 2024
Top room, excellent cleanliness and comfort. But what really makes the difference is the welcome and helpfulness of the staff, from reception to the restaurant... super recommended
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Response from Property: Dear GabriLante, first of all I would like to thank you for wishing to evaluate your experience of staying at our hotel and for the appreciation shown in particular towards our staff. My staff and I work passionately every day to provide an attentive and professional welcome with the aim of making our guests feel at home. In fact, we believe the human factor is truly crucial in the process of providing our services. I hope to be able to host you again on your next trip to Milan and, while waiting to welcome you again, I send you my warmest regards. Federico Salsa Director Unahotels The One Milan
grazia1964
Stayed in Apr 2024
Business travelers
Very Good
Posted on Apr 20, 2024
Strategic location for Linate airport, unparalleled hospitality and professionalism, cleanliness and comfort of the highest level. Every time I return to Milan I think I will choose it as my second home, I really enjoyed myself. Thank you
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Response from Property: Dear Grazia1964, thank you for choosing us and for evaluating the quality of your stay at our hotel. We are pleased that you appreciated the professionalism of our staff and the comfort of our rooms and apartments, as well as the favorable position for reaching Linate airport. We look forward to seeing you for your next stay and, in the meantime, we send you our warmest regards. Federico Salsa Director Unahotels The One Milan
J9620WPlucas
Stayed in Mar 2024
Business travelers
Very Good
Posted on Mar 31, 2024
Excellent Hotel. Strategic for Linate airport. Courtesy and excellent services, qualified and friendly staff. Excellent gym and restaurant. Very varied and plentiful breakfast. Spacious and clean rooms. A certainty and now a second home in Milan
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Response from Property: Dear J9620WPlucas, we thank you very much for the positive opinion you expressed through your review after your recent stay. We are particularly pleased that you consider our hotel as your "second home in Milan" thanks to the services we offer and the courtesy of our staff. While waiting to renew our welcome to you on the occasion of your next trip to Milan, we would like to take this opportunity to send you our warmest regards. Federico Salsa Director Unahotels The One Milan
Guest User
Stayed in Dec 2023
Other
Posted on Dec 1, 2023
I have always enjoyed staying at UNA Hotels which is truly an excellent chain. In some cases, and it has already happened to me in the past, I sleep in non-native UNA structures, which - as in the case of The One - are not necessarily new, on the contrary and far from high standards. Overall it is a decent hotel with friendly staff, but with rooms that are not particularly new and modern. A touch of the old
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862mich_let
Stayed in Nov 2023
Couples
Outstanding
Posted on Nov 1, 2023
Very good hotel. Negative reviews are completely unfair. Excellent and varied breakfasts. Spacious room, impeccable hygiene and beautiful bathroom. I haven't forgotten the staff who are charming! The hotel being far from the center, a bus and a metro very close. We do not regret our choice!
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Response from Property: Dear 862mich_let, we thank you very much for your positive comment and we are grateful for your words of appreciation about our varied breakfast, our comfortable rooms, our professional and competent staff. We work every day to provide our guests with the best possible stay experience. Looking forward to welcoming you again, please accept our best regards. Federico Salsa Director Unahotels The One Milano
Daniele T
Stayed in Oct 2023
Business travelers
Outstanding
Posted on Oct 13, 2023
I stayed for work reasons. Modern and excellent structure. The welcome and management of my stay were impeccable, with particular praise to the Front Office Manager Mrs. Carmen. No contraindications, I will definitely return.
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Response from Property: Dear A3962OZdanielet, thank you for choosing our hotel for your recent business trip and for taking a few minutes to evaluate our facility. We are pleased that you enjoyed your stay with us also thanks to the professionalism of our reception staff. We look forward to seeing you for your next stay and, while waiting to renew our welcome, we send you our warmest regards. Federico Salsa Director Unahotels The One Milan
Guest User
Stayed in Oct 2023
Other
Outstanding
Posted on Oct 10, 2023
Very clean and spacious rooms, it was a very comfortable nights. The staff was impeccable in both kindness and professionalism, especially Mrs. Carmen who was always very helpful. The bar and restaurant offer a service that cannot be taken for granted in other structures. I will definitely return to this establishment.
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Guest User
Stayed in Oct 2023
Other
Outstanding
Posted on Oct 5, 2023
Surprising hotel for the courtesy of the staff, both at the reception and in the breakfast room and restaurant. Spacious, bright and modern room, hotel built about ten years ago so with all the comforts, convenient and cheap underground garage (€10 per day...you would pay more if you left the car on the street and paid for the municipal parking). Strategic point ... at the entrance to the ring road and the Autostrada del Sole ... 300 meters away is the stop of the railway link which takes you directly to the center 15 minutes on foot or 5 by bus from the terminus of the MM3 San Donato ... in 14 minutes you arrive in the square of the Duomo, 15 minutes by taxi to reach Linate airport, 5 minutes to Milan Rogoredo station where many ITALO and FRECCIAROSSA stops now. Excellent dinner...quiet internal restaurant with a young chef offering creative dishes...truly surprising. Absolutely worth trying especially for business people but also for families given the proximity (by public transport) to the city centre.
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