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Latest Hotels Reviews for San Francisco

Four Seasons Hotel Embarcadero
4.6/5128 Reviews
San Francisco Downtown
Four Seasons at Embarcadero was simply not worthy of a five-stars hotel. I’ve even completed a survey at the end of our stay which not the general manager reached out instead the administrative assistant. After my message revealing it was a generic response from her, she ghosted right after. Do you think that warranted five-stars for ghosting a guest that just stayed at your property? No. Obviously they simply do not care, which was an utter shame. In addition to that, the check-in process was a complete mess (checking in twice on the same day), room wasn’t ready close to 5pm (despite being asked by their team a couple of days when we will be arriving) and customer service simply was not that of five-stars. Sure, the suite was lovely and so were the corner views but despite how well done those points were - without customer service and being organized and on top of your game, it didn’t warrant five stars at all for a Four Seasons property. For such a pretty penny, this felt like highway robbery.
San Francisco Marriott Marquis
4.4/5130 Reviews
South of Market
Amazing service. Had a great time during our stay we were very satisfied with how we were treated. The hotel location was perfect for us and we were able to go sightsee everywhere we wanted.
The Ritz-Carlton, San Francisco
4.6/554 Reviews
San Francisco Downtown
average visit, maybe I expected more given their reputation. I visited SF for a two-day concert so I expected not to stay too much in my room anyways. Picked the Ritz primarily for the location. Also this was my first time staying under my own name so always wanted to get the welcome envelope with my name on it. (They misspelled it 😔) Booked via Amex’s FHR primarily for the early check-in at around noon and late checkout. I received an upgrade to a City View room but I must’ve arrived too early because my room was not really prepared. It had a few missing amenities like slippers, dental kits, combs etc. No welcome gifts other than chocolate. Only ate breakfast there but food is okay. Great portions though! Most of the time, I left the hotel at 10/11am and came back after midnight. One time no valet was there to pick up my car so had to call and request someone to pickup my car. Otherwise, all other services and staff were pleasant. The bedding and Frette linens were fantastic and it helped me sleep well. You also get a bottle of water EVERYTIME you pick up your car from the valet! I actually really like this since the only thing I could bring to the venue were sealed water bottles! Wifi was good, great for work and meetings. For a 5-star hotel, it wasn’t amazing compared to what I had heard. Might pass next time I’m in SF.
Grand Hyatt San Francisco Union Square
4.4/566 Reviews
San Francisco Downtown
The location is very good, next to Union Square. The room size is OK, the bedding is good, the bathroom is not too big, but it is also good. The breakfast service is good, but there are too few options. The restaurant's food is very good, you can try it. Overall, I am very satisfied.
The Westin St. Francis San Francisco on Union Square
4.4/5257 Reviews
San Francisco Downtown
The location of this hotel is great. It’s a very well kept historic hotel. We loved the breakfast buffet (costs extra but is a nice treat) and the staff were all friendly. We did get a little lost finding our room seeing how there are two towers so some direction in that department would have been nice. There is also no complementary drinking water in the room which was odd. Overall I would go back.
Hyatt Regency San Francisco
4.6/5139 Reviews
San Francisco Downtown
The price/performance ratio is super high. The hotel is in a very good location. It is very convenient to go to Fisherman's Wharf and Chinatown. You can get there on foot. The scenery of the hotel is also very good. You can see the sea from the terrace. Highly recommended!

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