Popular Four Seasons Hotels in San Francisco

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Latest Hotels Reviews for San Francisco

Four Seasons Hotel Embarcadero

Four Seasons Hotel Embarcadero

4.6/5128 Reviews
San Francisco Downtown
Four Seasons at Embarcadero was simply not worthy of a five-stars hotel. I’ve even completed a survey at the end of our stay which not the general manager reached out instead the administrative assistant. After my message revealing it was a generic response from her, she ghosted right after. Do you think that warranted five-stars for ghosting a guest that just stayed at your property? No. Obviously they simply do not care, which was an utter shame. In addition to that, the check-in process was a complete mess (checking in twice on the same day), room wasn’t ready close to 5pm (despite being asked by their team a couple of days when we will be arriving) and customer service simply was not that of five-stars. Sure, the suite was lovely and so were the corner views but despite how well done those points were - without customer service and being organized and on top of your game, it didn’t warrant five stars at all for a Four Seasons property. For such a pretty penny, this felt like highway robbery.
Four Seasons Hotel San Francisco

Four Seasons Hotel San Francisco

4.6/5113 Reviews
South of Market
One of the best run hotels in the City. We enjoyed every aspect of our stay. The staff is incredibly well trained. From the moment you get out of your Uber at the front door to the front desk staff they all make you feel so welcome and helpful. Kyle and his fellow concierge all made great suggestions during our stay. The room amenities are wonderful. Great soaps and towels and robes all very luxurious. The location is so central we walked everywhere. Close to museums and Ferry Building and Chinatown. We wouldn't stay anywhere else!

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