San Francisco Marriott Union Square

San Francisco Marriott Union Square Reviews

San Francisco Marriott Union Square

480 Sutter St, San Francisco, California, 94108View Hotel Details
San Francisco Marriott Union Square
San Francisco Marriott Union SquareSan Francisco Marriott Union SquareSan Francisco Marriott Union Square
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San Francisco Marriott Union Square Guest Reviews

4.5/5
Great
119 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(119)
Positive reviews(117)
Reviews with photos/video(28)
Friendly owner(26)
Awesome stay(22)
Awesome rooms(22)
Convenient location(18)
Great value for money(9)
Easy to get around(8)
Comfortable bed(6)
Located downtown(6)
Negative reviews(2)
RoamToHeart
King Room
Stayed in May 2024
Business travelers
14 review
3.7/5
Posted on Jun 9, 2024
Location of the hotel is great - SFO downtown. Hotel staff service - average and not exactly willing to do any extra mile. Room is spacious but design could be better improved to be more modern.
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Gillian Lin
King Room
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Mar 26, 2024
Convenient location, however if taking BART , walking from Powell station to hotel is an upslope. We had 3 luggage with us, even that it's a short walk, can be challenging. Food from bin480 is pretty good, we used our daily $30 credit there.
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Rong Fuh
Junior Corner 2 Double Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Nice stay at a convenient location. Near to shopping and eateries.
Genaro
King Room
Stayed in Apr 2024
Family
40 review
4.0/5
Very Good
Posted on May 4, 2024
Nice and convenient across the Philippines consulate we came for a party so we just crossed the street. Friendly staff and clean rooms
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Sweetfeetjaded
King Room
Stayed in Apr 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Apr 18, 2024
Great location right smack in the middle of SF. There’s a Walgreens diagonally opposite, so that helps 👌
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Guest User
King Room
Stayed in Nov 2023
Family
3 review
3.7/5
Posted on Dec 22, 2023
Our bedsheet is not changed when we first checked in and theres a mandatory additional $29 USD “destination fee” per day which is not stated in the booking. The location is great, right next to union square. Breakfast is very basic, can be better for Marriott standard.
Response from Property: We sincerely apologize for the inconvenience you experienced during your stay. It is our priority to provide a comfortable and transparent experience for all our guests. Your feedback will be shared with our team for improvement. We appreciate your valuable input and hope to have the opportunity to make it right on your next visit.
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Guest User
Deluxe Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Great hotel. Highly recommended
Response from Property: Thank you for staying with us during your recent trip to San Francisco! We hope you had a wonderful stay and we look forward to hosting you once more when your travels bring you back to the Bay Area.
Guest User
Two Double Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Good location and excellent service!
Response from Property: We are glad that you enjoyed your stay. Thank you for choosing our hotel!
Jiggly
King Room
Stayed in Sep 2023
Couples
6 review
5.0/5
Outstanding
Posted on Sep 14, 2023
very friendly staffs, clean room
apex
Two Double Room
Stayed in Apr 2022
Family
7 review
4.5/5
Great
Posted on Apr 19, 2022
Nice location, easy to walk around city.
Steven Matthew
Deluxe Room
Stayed in Jul 2022
Family
2 review
5.0/5
Outstanding
Posted on Jul 20, 2022
Great stay..
Guest User
King Room
Stayed in Mar 2022
Business travelers
33 review
4.7/5
Amazing
Posted on May 14, 2022
Loved it
Guest User
Two Double Room
Stayed in Oct 2024
Couples
48 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The hotel is right next to Union Square, a 5-minute walk away. It is also not far from Chinatown, a 15-minute walk away. The tram terminal is also nearby. The room is spacious, the bedding is clean and comfortable. The breakfast is great value for money. There is also a $30 voucher, free bicycle rides, and welcome drinks.
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Feiyanzoubi
Two Double Room
Stayed in Sep 2024
Business travelers
44 review
4.0/5
Very Good
Posted on Sep 29, 2024
Facilities: Old, especially the shower room and bathroom system in the bathroom, which still have the fixed shower head and shower curtain of the 70s and 80s, instead of a separate shower room, and the bathtub feels very old. Hygiene: There are a lot of hairs left on the bathroom floor by the last guest, which is obvious. Environment: The surrounding environment is good and convenient. Service: Very average, we checked into several rooms, but the room allocation and card issuance were completely messed up when checking in. One room was given a room card with the luggage of another guest. It was very embarrassing. I found the front desk staff to solve the problem, but the other party kept emphasizing that it was the fault of the booking platform and had nothing to do with the hotel staff. If there is a better choice, I recommend everyone...
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Shanglelvtu1
two double Room with City or Bay View
Stayed in Sep 2024
Travel with friends
67 review
4.5/5
Great
Posted on Sep 20, 2024
The location is easy to find, just near San Francisco Union Square, and you can see Macy's from the room. The bed in the room is very comfortable, and you can see the city view when you open the window. It is also very convenient to go out for a city walk.
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