Guest User
July 27, 2024
Roselyn was absolutely lovely at the reception! Had a terrible time at the airport (the CrowdStrike fiasco probably having contributed) and ended up having to check in way later than expected. Like wee hours of the morning late. I was absolutely exhausted being up and about for almost a whole 24 hours and Roselyn did such a fantastic job in hospitality mode when I walked in. Wasn't even in my room yet and I already relaxed. It's my second time here and it really does seem like folks are just top notch here. Love the staff. The room was a little less awesome this time around, bit of a smell and noticed bugs on the bed a few times, shade controls kind of odd/unintuitive, noise isolation not great, not a fan of the lights turning off automatically too soon.. but maybe the accessibility room is just different, or just unlucky with neighbors this time. Still a great stay, still favorite hotel, looking forward to staying here again.