Hotel Nikko San Francisco

Hotel Nikko San Francisco Reviews

Hotel Nikko San Francisco

222 Mason St, San Francisco, California, 94102View Hotel Details
Hotel Nikko San Francisco
Hotel Nikko San FranciscoHotel Nikko San FranciscoHotel Nikko San Francisco
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Hotel Nikko San Francisco Guest Reviews

4.4/5
Very Good
120 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(120)
Positive reviews(19)
Reviews with photos/video(2)
Great service(7)
Awesome stay(6)
Great location(6)
Negative reviews(1)
Kin Long
Deluxe King Room
Stayed in Mar 2023
Solo travelers
3 review
3.5/5
Posted on Apr 8, 2023
It is a clear and tidy hotel with no doubt. However, some of its staff were extremely rude. I went down to ask them if the hotel offered turndown services. The man starred at me then asked, in a highly disrespectful tone, “what do you mean by a turndown service?” Completely shocked that I would encounter such a question at a Nikko hotel, I could not say a word for like ten seconds while that man continued starring at me. How can I reason his behavior if not an intentional embarrassment?
6/20
Guest User
Petite Queen Room
Stayed in Jul 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jul 10, 2024
The hotel is located on the street behind Union Square, which is very convenient to reach in 5 minutes. The starting point of the tram is also there. The room is not big but very clean. If you need anything, just tell the front desk and they will basically solve it. I would like to remind you that there will be many homeless people on the street next to the hotel in the evening. Walk around it, and don't look at them even if you see them. It's still safe. Overall it's OK.
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Guest User
Deluxe King Room
Stayed in Apr 2024
Solo travelers
4 review
2.5/5
Posted on Apr 5, 2024
The location of the hotel is actually right next to the notorious tenderlion. On the first day I drove by, I witnessed the horrific scene on Sixth Street. A group of drug ******* lay next to the tent... I asked to cancel one night on the first day, but after a long negotiation, the hotel still remained. I was rejected by the hotel, and the breakfast was very scary. There were only three or four people eating breakfast in the hotel. I write this in the hope that people like me who are here for the first time can avoid unsafe areas as much as possible.
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Guest User
Deluxe Two Double Room
Stayed in Mar 2024
Family
37 review
4.5/5
Great
Posted on Apr 3, 2024
The hotel is in a good location, close to the city hall, with Japanese style separation of dry and wet areas. The staff at the front desk are enthusiastic. The decoration is a bit old but acceptable. The price/performance ratio is high. I will stay here again next time.
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YOONSEOK
Petite Queen Room
Stayed in Mar 2024
Business travelers
30 review
4.7/5
Amazing
Posted on Mar 8, 2024
The location was good, clean, and the swimming pool and gym were all good. However, the only thing that is disappointing is whether the bed is too soft or not. The downside is that my back hurts a bit.
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Guest User
Imperial Club Floor Two Queen Room
Stayed in Feb 2024
Family
4 review
4.7/5
Amazing
Posted on Mar 7, 2024
I arrived at the hotel early and asked for an early check-in, and they listened. Perhaps because it is a Japanese hotel, hospitality is apparent right from the hotel entrance. The room was clean and good for a family of four. The location is right across from the start of the Tenderloin, so I was scared the first day I arrived, but it was okay during the day. I stayed on the club floor and used it in the morning and evening. Children (11 to 7 years old) can use it for free.
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Guest User
Deluxe Two Double Room
Stayed in Feb 2024
Couples
11 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The hotel service is very good. I will stay there again next time I come to San Francisco.
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Lucas
Deluxe King Room
Stayed in May 2024
Friends
8 review
3.5/5
Posted on May 23, 2024
Facilities: 3 Sanitation: 4 Environment: 3 Service: 4 …..
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Pijiuhuaer
Deluxe Two Double Room
Stayed in Sep 2023
Couples
14 review
5.0/5
Outstanding
Posted on Oct 10, 2023
The room is large and the front desk service is very good. Due to language problems, communication is a bit inconvenient. The front desk directly asks colleagues who understand Chinese to help communicate. It is convenient to travel, but the meals in the executive lounge are too simple. There is almost no change in the breakfast and evening snacks for three days.
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Guest User
Deluxe King Room
Stayed in Aug 2023
Business travelers
19 review
4.0/5
Very Good
Posted on Aug 11, 2023
Convenient, near the city center, shopping and eating are convenient and fast, but the environment is good!
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Liujunming123
Deluxe King Room
Stayed in Jul 2023
Couples
15 review
5.0/5
Outstanding
Posted on Aug 9, 2023
The room view is very good, very close to China Town and Union Square, suitable for travel.
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Guest User
Deluxe King Room
Stayed in Jun 2023
Friends
13 review
5.0/5
Outstanding
Posted on Jun 17, 2023
There is breakfast, I have no idea, it is too expensive, 50 dollars, it should be very good, I am poor, the accommodation room is very large, Japanese style, the mattress is comfortable, there is also a supermarket downstairs, etc., you can’t go too late, there are nights Fire truck, across from the Hilton
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KathyFFF
Deluxe King Room
Stayed in Apr 2023
Couples
8 review
4.2/5
Very Good
Posted on Apr 21, 2023
The room was a little small, but very quiet. The bed is comfortable, the room has no view. The address is in a place with many tourists, so it is very convenient for first-time visitors. There are many supermarkets and restaurants nearby, and they are not very expensive. The hotel service is very good, it is very convenient to take Uber, and it is very convenient to order food.
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Changqingdesonglin
Deluxe Two Double Room
Stayed in Nov 2023
Family
6 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Advanced equipment and excellent service
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lks_
Deluxe Two Double Room
Stayed in Sep 2023
Booked for others
10 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The scenery is very good, beautiful and beautiful
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