Guest User
October 15, 2024
I would not stay here again. I thought that because it's a Hyatt property, there would be great ambiance and charm, a little boutique hotel. The lobby is small and shabby, the people working are nice enough but not very professional, and the rooms are a little sad. My daughter was in a different room and said that the bathroom was not clean; she found hairs that were not hers. Additionally, the smell of my room was a bit musty, the sheets were scratchy, and I didn't like the smell of the soap and shampoo products. Overall, we were let down by the experience, and would have changed hotels but stuck it out for two nights. I should have researched this better, but assumed a certain base level of quality that we did not find.