Name: Union Square Plaza Hotel
Address: 432 Geary Street, San Francisco, United States, 432 Geary Street, Overseas, United States
Rating: 4

All Reviews

Positive reviews

Reviews with photos/video

Clean and tidy

Awesome stay

Easy to get around

Located downtown

Negative reviews

Great hotel! Good vibe, very clean. Staying at the hotel was a good experience.

Hotel was conveniently located in union square area. Front desk staff are good and helpful. 
There must be a small pantry serving coffee.  But missing

The elevator is broken which is a terrible condition to the hotel 
The service is good
However phone does not work can’t even talk to concierge
General room is clean , overall good for a night stay

Location, location,location…elevator was working which came as a great relief to this mobility challenged client…staff
Is helpful…do not understand this review ing process.

Very good location and convenience to use public transportation.

Great location and decent rooms. There's so many smells though in the lift, lobby and you can smell smoke in your rooms. The smoke detector in our room had a plastic bag wrapped on it. YIKES!!!

Awesome great spectacular amazing wonderful thanks

clean hotel.  enthusiastic enthusiastic staff

Very good location, just two blocks away from Union Square and within 10 minutes to BART station. Bus #38 and #38R to Lands End or connection to other tourist points. Easy access

Location is very good, just two blocks away from Union Square. Staff are friendly and helpful. 

Bed sheets smells stink  and there was a cockroach on the bed.

24-hour front desk

Luggage storage

Wi-Fi

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Chinese

Korean

Japanese

All Room Types

Double Room

Queen Room

Double Room with 2 Double Beds

I stayed here during a conference where the price was raised to $240/night. If the price had been quite a bit lower as it might normally be, I probably wouldn't complain much. The location is hard to beat in terms of proximity to Union Square and the Moscone Center, and the front desk staff was friendly.    Other reviews have noted that the rooms are dated--and I found that to be true as well. But, my room was clean. The wifi worked, and the rooms were insulated from noise from adjoining rooms.    However, there was hardly any noise isolation from the outside. I was on the 6th floor facing Geary Street, and I could hear just about everything going on well into the evening. The heat in my room was also not working until my last night there--and that combined with very thin covers left me pretty cold (though the bed itself was comfortable). When the heat did work, it made a strange noise reminiscent of a dying cat, so I ended up turning it off anyway.    One tip for taller or larger travelers: I am 5' 2'', and the shower head was only 2 inches above my head. So if you're much taller than me, you'll be bending down to rinse your hair. You'll also find the bathroom overall to be quite small.

I was so excited to find this hotel.  It was reasonably priced and perfectly located right next to Macys and across from the theatres.  The rooms are basic but clean and functional.  It's old but that just adds character.

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Discover 43 reviews of Union Square Plaza Hotel, rated 4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Union Square Plaza Hotel Reviews: 43 Verified Reviews Latest 2024 | Trip.com

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Union Square Plaza Hotel Reviews

Union Square Plaza Hotel

Union Square Plaza Hotel Guest Reviews