Hotels near Backesto Park, San Jose

After a very, very long travel day, we discovered our reservation at another hotel had been “lost”. Luckily, the Westin more than made up for it. Vera and Abigail at the front desk went above and beyond to make our stay a great one. They offered to check us in right away or wait a bit for a more spacious room. We elected to wait. They efficiently stored our luggage while we took a quick walk before returning to our fabulous room. Birthday saved! Ill Fornaio’s breakfast was another home run. It was so good that we returned a week later to enjoy the excellent food and service once more before heading home to Nashville. The valets were equally helpful. Thank you, Vera and Abigail! We will be back. ⭐️⭐️⭐️⭐️⭐️

I’ve been coming to the San Jose Hilton for years. The breakfast is top quality and generous portions. The serve is second to none. Horacio gives the best serve and after the second time dining he remembered me. He also remembers what I like and always goes above and beyond. Horacio Is on of the reasons I only have breakfast here. Is awesome

I came up for a high school reunion and since I stayed here before, I wanted to stay here again. The woman at the front desk was friendly and inviting, and since I'm a Marriott member, per my request, I was given a great room on a high floor, and away from the elevator. Spacious room, great AC/heater unit, and the kitchen was helpful since I was there for four days. The breakfast buffet was great! Something different each day. Didn't care much for the pastry selection, but it worked. Really good coffee!!! Every staff worker I encountered was friendly and a couple asked if I had everything I needed. I really like staying here when I'm up in San Jose. It is so close to the airport, yet you can't hear the planes! I took two early morning walks along the river trail, and there you could hear the planes! Definitely worth staying at!

Room was clean and well equipped in general. But I found the power of the shower lacking and would prefer the toilet light not to be switched on automatically at night. Breakfast was simple but ok.

Location is great near main roads/highways in/out of the area. Staff was super helpful in answering any questions, following through on requests, etc. (especially Linda, she is awesome). Has food locations on site (including Starbucks) and a small gift/supplies shop. Plenty of room, it's a good size venue. If anything, the decor and ambiance is a bit dated and needs updating. But the room was big, the mattress was comfy, and the view from upper floor was good. Good experience overall and would recommend for sure as an affordable option in the area. Note that it is a long way from Levi's Stadium, and you need to take either a car (don't recommend that because the parking/driving situation at the stadium is insane), Uber/Lyft (very expensive but it gets you semi-close, with some blocks to walk remaining), or light rail (very close by, super cheap, but very crowded).

I am sorry to have to write summary negative review, because most Homewood Suites in which I have stayed have been wonderful. Not this Homewood Suites. After having our flight cancelled at 10pm, I booked this hotel’s one bedroom, king suite, with full confidence that I would get a few good hours of sleep before our 6:45am flight. I was wrong. While checking in, I asked if I could have an extra blanket for the pull out sofa bed and was told there were no more blankets available. The afternoon housekeeping staff had not washed any for the evening shift to have available. Upon arriving to room 309, the room was freezing, Inturned on the heat. However, after 20 minutes, only freezing cold air blew out. I called the front desk and was told I could switch rooms and to come all the way back to the front desk to pick up the key. Mind you, all the buildings are separate, individual buildings from the lobby, which meant an outside walk, in the dark, back to the lobby. Why the desk clerk could not bring a new key to me, I do not have understand. We moved to room 402 and while the heat worked, there was NO hot water coming from out of the bathtub/shower. After letting the water run for ten minutes, we gave up. Also, the drain was clogged, so the tub was over half full of water. The next morning, the water remained, which I took a picture of. Overall, this was the worst hotel stay I have had in years and I travel every week for business. I hope someone from Hilton reads this review as Indo plan on sending this to the hotel manager and regional vp also.

First off, I am a Hilton Gold Honours member, so I like the brand. We were a family of 6 on a west coast road trip and had been staying at a mixture of Hilton properties and some individual hotels. We were booked into stay in two rooms for a stay of 5 nights here but left after two and even that was too long. The guy on late night check-in was more interested in watching streaming on his mobile phone than delivering anything resembling customer service. You have to request for rooms and towels to be refreshed, we did but still did not get this done over the time we were here. Breakfast was included in my rate, don't bother with plastic plates, knives and forks to go with wholly unedible plastic food. The hotel has no bar, it has a pool that seems to be in the shade after 10am and resembles a location for tech workers to use as a short-term base. It is a soleless place and best avoided as it seems to have taken the sole from the staff that hang about there.

No frills but an all around pleasant stay during a family/business visit. The hotel has recently been refurbished and rooms are nice and well equiped. Staff was friendly and helpful. The hotel also offers excellent healthy breakfast options. Only gripe is the open bathroom layout which really is not my thing, especially when not traveling alone. There was a sliding door seperating the toilet/shower from the rest of the room but it offered little in terms of sound isolation. No reservations about recommending this hotel to fellow travelers and would stay here again as a solo traveler on a next trip to Santa Clara.

This property has so much potential; the ”bones” are exceptional. When walking into the lobby, it felt like walking into one of the Ritz Carlton properties from the 1990s: beautiful chandeliers, classic wallpaper, crystal sconces, thick carpets, the works. The daily breakfast was also quite good (scrambled eggs along with the typical continental components). I echo what an earlier reviewer said about the in-room coffee pods: clearly the best I have ever had in a hotel room. The room was also elegantly furnished with the same marble/crystal chandeliers/classic wallpaper. I think the same designer from Ritz Carlton also designed the bathrooms with a separate W/C, double sink marble vanity and more marble on the floors. Lots of easy parking also made the stay easy. That said, I noticed a few flaws and am hoping that this isn't a trend. First, the pillows/sheets had an ”old” odor to them. It's hard to describe, but those who are picky about beds will get what I mean. The bedding needs to be upgraded; pillows, sheets & mattress pads would do the trick. Also, we did not receive daily maid service. I would have liked for those awesome coffee pods to be replenished and the garbage cans emptied. For the rate, I would have assumed these things would have been attended to. If they upgrade their pillows/linens, I'll definitely return. If not, I likely won't since I can't get past the odor in the beds.

Call front desk via phone to arrange a housecleaning service since I forget to remove the “do not clean” sign from my door knob. But no showed. Next day I pretty sure I remove the sign but the housecleaning still no showed. Finally I got the housecleaning service but they even don’t willing to put 2 more water bottles in the room and refill the napkins, so I have to get the bottles of water from front desk by myself. I’m not sure if this is normal, but I really believe I can for sure getting better service if I stayed in a shorten period, for example 2-3 days. Good parts for the hotel. There provided good breakfast which I don’t have any complaints about that. The service in front desk also great to help me with good and positive responses. I will consider to stay next time, only because of the breakfast. I hope they can take seriously on the issues I mentioned. I did complain to the front fest and hope they will improve. Not yet receive the email or contact for the follow up as well. Overall, good hotel with great breakfast.