Hotels near Bellavista Park, San Jose
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3.32km from Bellavista Park
Located in the trendy, upscale suburb of Escazú, the Sheraton San Jose Hotel, Costa Rica is close to the attractions and conveniences of the metropolitan area, but with a more relaxed pace. We are just 5 kilometers west of Sabana Park and 9 kilometers away from San Jose itself. Close to several corporate headquarters, restaurants, and shops, the hotel is within walking distance of the Golden Mile, the commercial center of Escazú.RoomsOur guest rooms feature first-class amenities to ensure a relaxing stay. Stay connected with wireless High Speed Internet Access at the desk with an ergonomic chair. Watch a movie on the 42-inch LCD flat screen TV with cable channels, or listen to your favorite music on the iHome® docking station/clock/radio. And enjoy a restful night on the plush Sheraton Sweet Sleeper® Bed.After a day of friends, family, or business, there is one more thing to savor at this Sheraton: the welcome of our guest rooms, which are completely smoke-free.
TTamiekoB 2024.05.27
Our stay was absolutely amazing! The amenities, the service, the price, the food, the views, entertainment, everything will make you feel like royalty! You are met in the lobby with a warm smile & greeting from Alexander Bell boy and checked -in by Margoth. In the lounge you are personally greeted by Ronald day serve and Miguel Angel(night serve) who were very personable. Breakfast was deliciously prepared by Gaudy the cook. Even the housekeeper makes the toilet tissue decorative. Ezequiel, the concierge, was very helpful and all of the staff seemed to never forget a face or name. I must say.. I really enjoyed my stay at the Sheraton.
Excellent
105 review
4.5/5
Price from
IDR 1,784,273
per night
3.5km from Bellavista Park
With a stay at Parque del Lago Boutique Hotel, you'll be centrally located in San José, a 4-minute walk from Sabana Park and a 3-minute drive from Melico Salazar Theatre. This boutique hotel is 1.2 mi (1.9 km) from National Stadium of Costa Rica and 1.7 mi (2.7 km) from Plaza de la Cultura.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
For lunch or dinner, stop by Iconos, a bar/lounge that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Excellent
27 review
4.3/5
Price from
IDR 2,573,890
per night
4km from Bellavista Park
In the heart of San José, Hotel Grano de Oro is within a 5-minute drive of Museum of Costa Rican Art and National Theater. This family-friendly hotel is 1.5 mi (2.4 km) from National Stadium of Costa Rica and 1.6 mi (2.6 km) from National Museum of Costa Rica.
Dip into one of the 2 spa tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Restaurante Grano de Oro, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 8:30 AM to 10:30 AM and on weekends from 9:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature hair dryers and bathrobes.
Outstanding
40 review
4.6/5
Price from
IDR 2,979,605
per night
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
4.14km from Bellavista Park
Radisson Hotel Group Americas has implemented the Radisson Hotels Americas Safety Protocol, a program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world's leading Health and Safety inspection company. The Radisson Hotels Americas Safety Protocol is an extension to the brand commitment which includes 20 steps and an additional 10-step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, enhanced and recorded cleaning and disinfection frequency, reiteration of food safety standards and comprehensive staff training.For additional information please refer to www.radissonhotelsamericas.com/en-us/health-safetyPositioned only three blocks from Paseo Colon, San Joses main avenue, and walking distance from downtown, the Park Inn by Radisson San Jose, Costa Rica is perfect for vacations and business trips. Our guests can relax with dinner and drinks after a day in Costa Rica at the hotel's RBG Bar and Grill. With 125 spacious rooms that include complimentary wireless Internet and 32-inch flat screen televisions, this hotel's property in San Jose, Costa Rica provides you with all the features you need for comfortable accommodation.Conveniently situated near the National Museum, Jade Museum and Costa Rican Art Museum, Park Inn boasts an ideal location among hotels in San Jose, Costa Rica.Each guest room includes a plasma TV, high-speed Internet access and mini bar.Indulge in delicious all-day dining at RBG Bar and Grill, featuring a complimentary breakfast starting at 6 a.m.Take advantage of such convenient on-site services as room service, Business Center, gym and convenience store.Utilize our San Jose hotel meeting rooms for events of up to 250 people.2015-2016-2017 TripAdvisor Certificate of Excellence winner
董董 2020.02.06
We need to make an appointment for the hotel's pick-up service. The Ctrip housekeeper will contact the hotel. The hotel said that the guests must call by themselves. The hotel did not provide a mailbox. We called in the past by a recorded call and told the hotel the flight number and time of the pick-up. As a result, there was no response, and we had to take a taxi from the airport to the hotel.
Excellent
47 review
4.3/5
Price from
IDR 1,461,446
per night
4.16km from Bellavista Park
Radisson Hotel Group Americas has implemented the Radisson Hotels Americas Safety Protocol, a program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world's leading Health and Safety inspection company. The Radisson Hotels Americas Safety Protocol is an extension to the brand commitment which includes 20 steps and an additional 10-step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, enhanced and recorded cleaning and disinfection frequency, reiteration of food safety standards and comprehensive staff training.For additional information please refer to www.radissonhotelsamericas.com/en-us/health-safetyCountry Inn and Suites by Radisson, San Jose Aeropuerto, Costa Rica is located in Ciudad Cariari, Belen, Heredia, Costa Rica just 10 minutes away from Juan Santamaria Intl Airport and just 15 minutes from San Jose. Centrally located for business , medical tourism and leisure activities. We are delighted to announce the reopening of Hotel Country Inn and Suites by Radisson San Jose. The new lobby with warm, natural finishes and spaciousness provide a comfortable guest welcome. Guestrooms redesigned with new furniture, carpets, mattress, bedding and curtains provide an executive design enjoyable for every occasion. Guests will discover many amenities at Country Inn and Suites by Radisson, San Jose Aeropuerto, Costa Rica. That you might only expect to find at higher price hotels. Like complimentary hot breakfast and weekday morning newspaper, wireless internet access, business center, in room hairdryer, microwave, coffee maker, safe in room for laptop, minibar, iron and board. We are known for making our guests feel at home, each and every time they stay with us.
2024.03.28
We stayed at this hotel at 3 occasions between February and March 2024 and it is a good hotel for a short stay. Rooms, amenities, breakfast, ..., all very enjoyable. I would especially like to mention the front desk clerk Andrey Gomez who was very professional and attentive, with a 'let's solve the problem' attitude. This can not be said about our shuttle driver. We needed a shuttle to the airport (outside the hours when it is free) and the driver was late and upped the pre-arranged price en route to the airport. Due to a misunderstanding with my co-passenger (my mistake) I overpaid the driver, who did not blink and cashed the money, giving himself a 50% tip on an already overpriced ride. This person should be fired immediately.
Excellent
117 review
4.3/5
Price from
IDR 1,110,263
per night
5.38km from Bellavista Park
Radisson Hotel Group Americas has implemented the Radisson Hotels Americas Safety Protocol, a program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world's leading Health and Safety inspection company. The Radisson Hotels Americas Safety Protocol is an extension to the brand commitment which includes 20 steps and an additional 10-step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, enhanced and recorded cleaning and disinfection frequency, reiteration of food safety standards and comprehensive staff training.For additional information please refer to www.radissonhotelsamericas.com/en-us/health-safetyRelax and Unwind at the Radisson Hotel San Jose, Costa Rica. Boasting a convenient location near the historic city center, the Radisson Hotel San Jose, Costa Rica offers comfortable accommodations in the city's vibrant financial, commercial and government district. The hotel is also close to major attractions including the National Theatre, Golden Museum and a range of shopping and dining options. While staying with us, you will enjoy on-site amenities such as a Fitness Center, Executive Lounge, spacious meeting rooms and two restaurants, casino - everything you need for a truly exceptional hotel stay. Reserve your stay online today and experience the comfort and convenience of the Radisson Hotel San Jose, Costa Rica.The Radisson is dedicated to your comfort and satisfaction, we offer many world-class amenities, including a 24-hour Business Center, on-site casino and in-room massage service. Rejuvenate your body using our Fitness Center, indoor and outdoor swimming pools, whirlpool and sauna. Order room service and we'll bring a delicious meal right to your room, available 6 a.m.-11 p.m. Also take advantage of high-speed, wireless Internet access, concierge services and available airport shuttle service.
GGuest User 2022.09.16
We stayed for one night after arriving in San Jose. We got a taxi from the airport, which took about half an hour to get to the hotel. The hotel is really big and spacious, the rooms were comfortable, and we particularly enjoyed the lovely pool area outside where we could relax with drinks from the bar.
Excellent
43 review
4.3/5
Price from
IDR 1,500,709
per night
5.79km from Bellavista Park
With a stay at Hotel Presidente, you'll be centrally located in San José, steps from Plaza de la Cultura and within a 5-minute walk of Templo de Música. This hotel is 0.6 mi (1 km) from Museum of Contemporary Art and Design and 0.7 mi (1.1 km) from National Theater.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, a television in a common area, and a reception hall. Guests can catch a ride on the shuttle (surcharge), which operates within 50 km.
Enjoy local cuisine at Las Americas Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 80 individually furnished guestrooms, featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers.
YYIJUN 2019.06.05
The hotel is located in the center of San Jose. Downstairs is a main pedestrian street. It is convenient to eat and go shopping. It may be because of the country's reasons. The hotel feels old and it feels a little unsafe to go out at night. The hotel is decorated in an old-fashioned style, and the hotel lobby is on the second floor, very retro style. The breakfast is relatively rich, but after two days of eating, I feel that there is nothing to eat. It may be that the Chinese stomach is not used to it. Fruit, juice, coffee, a lot of milk, this is great. The bathroom in the hotel has only a shower head, which is very inconvenient. In addition, the drinking water is installed by the hotel itself, and it is always not safe to drink.
Excellent
101 review
4.3/5
Price from
IDR 1,943,505
per night
5.9km from Bellavista Park
A stay at Sleep Inn Hotel Paseo Las Damas places you in the heart of San José, within a 5-minute walk of Morazan Park and National Park. This casino hotel is 1.5 mi (2.4 km) from San Pedro Mall and 1.6 mi (2.5 km) from University of Costa Rica.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Meet other guests and eat at the complimentary reception. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in San José? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and 2 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free valet parking is available onsite.
Make yourself at home in one of the 86 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
TThongvilu 2023.01.06
Excellent location 10-15 minutes walk the the Zoo/Botanic Garden, city parks, museum and Chinatown
Walking distance to the city Main Street shops
Next door to Club Colonial ****** for sport bar and entertainments
Locate take out or eat in
Airport Shuttle pick up and drop off USD11.50 per person
Private Taxi normally USD25
Very Good
108 review
4.2/5
Price from
IDR 1,315,302
per night
6.02km from Bellavista Park
With a stay at Selina San Jose - Hostel, you'll be centrally located in San José, a 4-minute drive from Sabana Park and 7 minutes from National Stadium of Costa Rica. This hostel is 6 mi (9.7 km) from Multiplaza Mall Escazu and 6.5 mi (10.4 km) from Avenida Escazú Shopping Center.
Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. This hostel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Selina San Jose - Hostel, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 46 guestrooms. Bathrooms with showers are provided. Conveniences include ceiling fans, and housekeeping is provided daily.
2023.03.01
We felt that for an upscale hostel, this place was on a whole, a great experience. My only suggestion is that the rooms need more ventilation. Our 4 person dorm room had a tiny window blocked by the beds. Putting a vent fan in the window would solve this issue. Otherwise, for what it is we loved our 2-night stay here. This was at the end of our 3 week trip and had been to many towns and places across the country, I'd say we met the most friends here and had the best time. The cafe could use more larger/common tables but we were able to meet people easily regardless. They have activities and events to encourage interaction as well as a bar and pizza oven. While these amenities are overpriced, they were convenient and similar to other hotel restaurants/cafes. We didn't feel the staff was pushy at all and if we just wanted to hang out in the cafe we weren't bothered and didn't feel forced to buy something. (and probably because of this, we usually did buy food or drinks) The location was good enough - we could walk to the central market / pedestrian mall in 10 minutes. It's walkable (during daytime) from the 7-10 bus station and the Tuasa bus to the airport. The co-working space we felt was a good value, and fantastic. High powered wifi can support video meetings and it's just across the street. Also somewhat social and a good environment to work. The staff and regular patrons were amazing and we felt that we had new friends as soon as we arrived. The place had a warm feeling that I can't quite describe, created by both the staff and the guests. We didn't want to leave.
Very Good
45 review
4.1/5
Price from
IDR 287,927
per night
6.67km from Bellavista Park
With a stay at Hotel Casa 69, you'll be centrally located in San José, within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. This hotel is 6.6 mi (10.5 km) from Multiplaza Mall Escazu and 7 mi (11.3 km) from Avenida Escazú Shopping Center.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a television in a common area and tour/ticket assistance.
Grab a bite from the grocery/convenience store serving guests of Hotel Casa 69. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
2024.06.11
By far the best hotel experience we’ve had in San Jose! Don’t let the great price fool you this place is wonderful! From the friendly and helpful owner and staff to the excellent location. We loved that we were within walking distance to several restaurants and bars for nightlife. The room was very comfortable and most importantly clean! Bed was super comfy! A+++ for this place! We will be back!
Excellent
41 review
4.4/5
Price from
IDR 776,530
per night
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Select dates to view pricesLatest Reviews for San Jose hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.4/5
Excellent
GGuest UserI just came back from a week long trip to Costa Rica and stayed at the Studio Hotel Boutique. Everything about this hotel was wonderful. Outstanding service from the staff, beautiful hotel in a quiet part of Santa Ana, and beautiful art all over the hotel. We felt like we were staying in a museum. The restaurant had great food, and a great breakfast buffet, with a wide variety of choices for everyone. Harold who is in charge of the tours was wonderful. We contacted him before our visit, and he took care of everything for us. We always go with big chain hotels, but the price and the reviews for this hotel encouraged us to take a chance. I’m so glad we did. The price was decent and the hotel was excellent, a real find. I give this hotel 5 stars. I look forward to staying there again, and I recommend this hotel to anyone taking a trip to Costa Rica.
4.3/5
Excellent
GGuest UserGreat location in the heart of San Jose, within walking distance from all the city’s attractions. As a Hilton member, we were recognised with a great upgrade to a nice and modern room. The daily breakfast was sumptuous with local and western options. The evening happy hour was incredible and the best selection of drinks we’ve ever been to. Would also like to thank several staff who helped us during our stay - Anthony the bellhop, and Carlos + Marcela, severs at the hotel’s restaurant. One suggestion is for the reception counter staff to be more friendly and approachable. The perception we got was they were cold and rushed.
4.3/5
Excellent
AAnonymous UserThere is nothing to say about the environment. You can play golf on the prairie 🏌️♀️, and you can graze cattle freely. Standing on the balcony on the fifth floor, the breeze blows your face, and you feel comfortable physically and mentally; the breakfast is rich, and all kinds of meals can match your demands; There is no welcome bottled water, etc. This part can be improved in the future.
4.3/5
Excellent
TTinker BOur family had a 2 bed 1 bath apartment style unit, and it was a great amount of space. We were there for about a week and felt very homey. The breakfast every morning was absolutely fantastic, and the freshly made omelettes were delicious. Its location is fantastic as a lot of tour companies can pick up from there and a lot of fast food options nearby. The park nearby is very active, and the National soccer stadium is very close by, too. The staff is absolutely wonderful as well Sergio was amazing, as I had left something very dear to me behind on my last day, and he assured me that it would be reached back home to me and followed through with his promise. Tamara was an amazing help as well. She helped me book a couple of tours and recommended gorgeous sites to see! Overall 100/10 experience at Suites Cristina and I will definitely be staying there next time.
4.1/5
Very Good
TTessa_assetUndiscovered gem of a hotel near San Pedro.
Pros: We were looking for a place on the lower end of the price spectrum that was a one night romantic getaway for two, that I could also use my free trip coins at toward the cost of the room. Preferably including breakfast and a swimming pool with jacuzzi 😉 Not much to ask!
We booked one of the cheaper rooms on the ground floor.
Before check in we took an Uber to San Pedro mall to do some essential shopping and see a movie. Then we checked in and I relaxed in the jacuzzi under the San José night sky while my husband enjoyed a full workout in the gym/weights room. TV with cable was great for my husband who enjoyed the football while I enjoyed the hot shower and relaxed in the bed afterwards. We had an amazingly comfortable sleep and a delicious breakfast in the morning of gallo pinto, fresh tropical fruits, freshly squeezed watermelon juice and hot coffee. A generous check out time of 12pm meant we had more than enough time to get our things together and leave when it suited.
Cons: Not many cons at this price point and value. The guy at the desk was a bit weird when we asked him for a second glass for water as there was only one in the room but not a big deal. We also had to ask him for the TV remote. The towels were a bit small like a mini dress on me after my shower. But good quality (with a third extra towel for the jacuzzi) and high quality bed linen. It also is in a slightly rough looking neighborhood but this is not a problem if you travel to and from the hotel by Uber or use a hire car (which you can park privately inside the property).
Overall impression: The other photos on trip.com and similar booking sites do not do this hotel justice - it looks far better in person. It has real character since it is a restored historic hotel from an era bygone, but that is why everything is such high quality from the bed linen to the floor tiles. Everything is also in good shape and freshly painted. There a little hidden nooks around the hotel that make it very charming. The breakfast area is lovely and the jacuzzi, pool and water slide were a real highlight. We WILL be back.
4.1/5
Very Good
GGuest UserThis hotel rocks! We stayed here the first night of our trip, and were welcomed by the kind staff and some of the FRESHEST and WARMEST TASTIEST free cookies upon check in. By the end of our stay one of our relatives literally hoarded the cookies, asking for 4-5 per day. The pool was very pretty, and the breakfast was so fancy, aesthetic and tasty! The rooms were nice and cool, very clean, and had a great selection of TV channels. On the last night of our trip, we had initially pre-planned to stay at this one hotel in the forrest, but our party decided to leave because of a number of concerning observations. We were all exhausted as it was the end of our trip, and needed somewhere to stay. Immediately everyone started chanting that they wanted to go back to the DoubleTree. We arrived and everyone sighed a relief, and we went to our warm beds with our cookies!
4.0/5
Very Good
I’ve stayed in some pretty low end places and this is one of the worst. Our room had no windows. I’ve never heard of such a thing for a hotel. One of the elevators was broken, we were given half a roll of toilet paper, the carpet was dirty, and there was zero hot water. Yes, this place is conveniently located and sure, it was quiet, but it’s a total rip off. Coffee downstairs in the morning was $9 USD. Our key stopped working and we had to get it reprogrammed. I’ve stayed in better hostels.
4.0/5
Very Good
GGuest UserThis place was good value for the money. We spent our last night in Costa Rica here. We stayed in the King sized room and there were also two single beds. It was very spacious and clean with lots of windows. Good wifi and comfortable bed. Many of the guests were young travellers so it resembles a hostel. The young women on the desk were pleasant. The walls are thin and we could hear every word our neighbours said but it quieted down around 11 pm. I would recommend this place.
3.9/5
Ddippeydoo1this hotel is very confusing to locate. there is no sign except for a banner on a fence. this hotel is attached to a Holiday inn which makes it more confusing. they literally share a courtyard and the buildings are attached. when you pull in there is nothing directing you to a lobby, no signs, luckily an employee was standing outside and they explained where to go. we have a large group of 22 and a total of 6 rooms reserved. originally we are told the 6 people checking in for each room need their passports, then he changes his mind and decides everyone needs to show their passports which i have never done before in any hotel in Costa Rica out of all the trips and hotels we stayed at. they take all our passports and write down all the names and passport numbers for all 22 guests which i was very uncomfortable with. we were flying out very early in the morning so we had no choice. There were 3 people working the front desk at some point a 4th guy showed up, 2 of the clerks were friendly but the main guy was condescending and rude! we finally get our keys, only 1 room was given the complimentary bottle of wine. the rooms were dirty, dark, and smelled awful, a mix of paint, mold, and chemicals. the rooms look nothing like the pictures advertised, im sure many years ago they did but now theyre dirty and outdated. our balcony door did not close, it was held open by the chain lock but the door knob would not latch so the door remained slightly open. bugs were flying in so my husband rigged the door to keep it closed, not locked just closed enough to keep bugs out. we went downstairs to pick up some dinner leaving our 17 year old taking a shower. we had requested towels since there was only 2 and 4 of us, i guess they decided to let themselves in while we were out, my son heard the door and assumed it was us returning until several minutes later someone knocked on the bathroom door! they started speaking to my son in spanish which he does not speak, he was totally freaked out! why would you stay in the room if you heard the shower on?! then he doesnt even leave! my son said it was several minutes later that he finally left the room!! what the hell was he doing in our room for so long?!!! My sister was given someone else's room and when she went down to let them know the room was locked they insisted she wasnt using the key card correctly so they walked her back up, tried the card but the door was locked with the safety pin so it only opened slightly, the guy then tried pushing the door open with his body when a gentleman appears inside startled from being woken up to someone trying to break into his room! my sister was embarrassed, explained what happened and apologized. HOW DOES A FRONT DESK NOT KNOW WHAT ROOMS THEY HAVE ALREADY FILLED?!?! completely unacceptable! DO NOT STAY HERE!!! there are so many options nearby find anywhere else to stay.
3.7/5
JJeffereyA hotel above two restaurants a block away from the main streets. There were some small critters but otherwise good bang for buck. There was a ceiling fan with 3 settings. My toilet seat did not have the cover though.
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Sometimes booking hotels midweek is cheaper, but it also depends on the season.How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.Plan your whole trip with Trip.com
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