Guest User
March 16, 2022
This hotel has a really big problem. 1. The hotel room is very humid, not as good as the hotel with the same price the night before. 2. In the evening, the bartender at the lobby bar has a very bad attitude and is unwilling to communicate with us. After chatting with the person on the side for 20 minutes, he will not order us. 3. Stayed for two nights in a row, the housekeeper forgot to close the door after cleaning the room on the first day. We played back to the room to find that the door was open, and while I'd like to believe it was a coincidence, it was a rudimentary mistake! ! Luckily nothing was lost. In general, this hotel management problem is very big, I hope it can be improved without damaging Hyatt's reputation.
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