Discover our selection of San Juan hotels with Swimming Pools

Top rated hotels in San Juan

The Ivy Hotel
3.7/548 Reviews
Condado
Rooms were ok… nothing out of the extraordinary but it had a weird smell to it. The location is nice, it’s near condado area almost everything walking distance. AWFUL service. Since we came in we had problems to check-in and confirmed our reservation had the late check-out at 1pm since it was included. We had Late Check-out included and when we were about to check out, we told the lady at the front desk that our check out was at 1pm. She looked at us and said no it’s at 12pm but with a bad attitude. Then I told her that our stay had included the late check out. She then said with the same very bad attitude, “well if you said that at first”. Then my partner said well there’s a problem with organization because we said that at check in and she confirmed it. She then responded with even more attitude… “No the problem is communication” Honestly for being a “Hotel” it had a horrible customer service. Not recommended at all if you want a pleasant vacation.
O:Live Boutique Hotel, A Small Luxury Hotel of the World
4.4/574 Reviews
Condado
The hotel has a lot of potential but needs better cleanliness. You can tell is a spot for couples, since we found rose petals and left over belongings from the couple staying prior to us. I wouldn't rule out they can be great hotel, but needs better quality services for their price, cleanliness and feel of the Mediterranean decor we were looking forward to. Adjacent OLV hotel helps a lot with the experience and makes for the lack of experience at the boutique hotel portion.
Palacio Provincial San Juan, Curio Collection by Hilton
4.4/5102 Reviews
San Juan Antiguo
Everything my wife and I wanted to see and do in Old San Juan was within easy walking distance so this hotel is really in an ideal location. We liked the look and feel of the property especially the grand staircase and covered veranda area in front of the rooms. The open air nature of the property really highlights the warm temperatures and encourages you to sit outside and enjoy the environment. We found our room to be comfortable and clean. The bathroom was modern and the shower was large with good water pressure. The room could use more light and the bathroom lighting is equally dim. All the employees were encountered were very helpful and friendly. Make sure to ask for restaurant/bar recommendations. The front desk also arranged for a taxi to take us back to the airport. During our two night stay, our bathroom towels consisted only of large bath sized towels and while we asked about smaller hand towels, none ever appeared. Also the shower door leaked a large amount of water on the bathroom floor - - more annoying than a problem. The message light on our phone blinked from the moment we arrived and despite our efforts to retrieve/delete voicemails, the light continued to flash. I asked the very friendly gentleman at the front desk but he was not sure what to do and when we checked out, the message light was still flashing. These items were too minor to impact our stay and my wife and I would completely recommend this hotel. One word of advice - we enjoyed a couple of beers at the hotel restaurant/bar and were a bit shocked that each bottle of beer was $10 but at least it was cold !! We did not return to the bar/restaurant as there are a great number of nearby places to drink and dine.
At Wind Chimes Boutique Hotel
3.6/5102 Reviews
Santurce
Very nice staff love the access to pool, beach and hot pool..Eddy front desk very acco.odating. Rooms are older but good for the money
Acacia Boutique Hotel
3.4/5101 Reviews
Santurce
Everything was fine except for no parking
Condado Ocean Club
4/5103 Reviews
Condado
I have had terrible service since checking in. I am a very patient and friendly person who has worked in the service industry and understands how important it is to be nice to hard-working people. At breakfast, I watched three tables come in after me, get serviced, and receive their food before I even got a cup of coffee brought to me and had my order taken. I finally had to go to the waiter stand and ask for my bill so I could pay in leave. Our room never got serviced for cleaning for an entire day even though we were out of the room from early morning till 4 o’clock. I just went to the bar and sat and was ignored by a waiter who helped people on either side of me. I finally got up and left after 30 minutes of saying hello, making eye contact and basically got ignored. I am checking out early and heading to another hotel. I had booked a full week here at the Ocean club. They seem to cater to everyone else around. Perhaps they do not want to encourage white middle age guys staying here. They may want to cater to the younger European crowd.

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Local Travel Info

Number of Hotels117
Number of Reviews4,061
Highest PriceSGD 3,581
Lowest PriceSGD 141
Average Price (Weekdays)SGD 418
Average Price (Weekends)SGD 490