Hotels near Almacenes El Rey de San Luis, San Luis Potosi

The hotel lack of heaters. The air conditioning is only cold and it is working all night without the possibility to turn it off. I got sick because the room is average 60F (17 C) and they don't have enough heaters for all rooms. They offer one more blanket. By deafult there is only one pillow, one towel even do the reservation mentions clearly 2 people. If you need more, you need to ask for them to a Guest Service that never answer. The front desk recepcionist (Miriam) is rude, impolite, foolish and at the first minute of your arrival you are dealing with problems and with her. The parking lot is really small. In summary.... the worst. We decided to leave the hotel @ 3:00 am and they wanted to charge the rate for the day even do we were moving due to the fact the hotel is a freezer. They never apology for the inconvenient and it's dissapointing how they handle this situation. We moved to a Encore Hotel and the difference is huge!

Excellent hotel for a business trip. It is very good rooms, very good quality bed linen, fast wifi and a welcome restaurant, although it may be a little expensive. The hotel is organised around a garden, it is a two-storey building similar to a American motel. Very safe and careful. Fitness gym even though the equipment already have their years and are noted. The hotel is very comfortable and comfortable and very comfortable.

The hotel serves breakfast, but not all room rates include breakfast. Breakfast is considered good when traveling in the Americas. No extra beds, free parking, the hotel is well located, behind is a big park, next to and across the road there are large supermarkets such as Wal-Mart, supermarkets can buy food. Huan Peng's bedding and all aspects are in good condition, it is worth recommending.

As a female solo traveler, I felt safe and supported by the Holiday Inn staff (Feb. 19, Feb. 22, Feb. 23). The reservation staff found someone to come to my room to do my covid test, they coordinated the delivery of tacos from a nearby restaurant, they exchanged my dollars to pesos, called taxis for me, and the shuttle service was reliable and excellent. I'd appreciate hotel management letting those particular staff know that they made the event of my cancelled flight much more tolerable because of their kindness. A great thank you, from the woman from Colorado !

We stayed here with our dog on our way back home. It is a very clean and beautiful hotel. The people working wore masks and practiced social distancing. Room service food was awesome and inexpensive. The grounds would be wonderful for kids. I would visit again when things return to normal.

My wife and I stayed overnight in a Junior Suite with a non-working Jacuzzi. The hotel was born as a Quinta Real (luxury Mexican Hacienda-themed chain) - it’s setting and decor remain. Personnel is helpful and cheerful, although somewhat ineffective. Great bed, great room, nice bar and good food. Why not give stars? Well... when dealing with the non-working jacuzzi the staff first told us we would be transferred to the room X .... which did not have a jacuzzi; then they tried to transfer us to a room with jacuzzi .... which was a much worse room in layout, ved, etc! It was as if no one was thinking! We finally stayed in the original room then... as we were taking a bath ... knock in the door and... had to get out, put on a robe, and find out the hotel was sending us cold-cuts tray. Nice gesture but.... complete ignorance of the “do not disturb” sign!! Then... they cook with vegetable oil!!! As if they were completely unaware of their health risks ! On the positive side, when the breakfast buffet omelette cook was challenged .... she did immediately offer to cook with butter or olive oil. Finally, on the same Buffett .... very very few KETO options. No vegetables, no avocado, only cheese, meats, eggs, and a few vegetables with the egg. The most preposterous, really, is that the buffet does not include water! We asked for water and.... they tried to charge us for it!!!! They did reconsider but.... how can it be that fruit juices are included yet... water isn’t!!! Amazing! Net, charming setting with a whiff of “falling apart”, very friendly and nice staff that could use a bit of training. I would recommend it as long as you have some patience, and do not mind having to eat within carbohydrate and vegetable oil boundaries.

Hotel location is great, location is excellent, easy to travel, hotel facilities are very new, very comfortable to use, service staff is very good, breakfast is rich, recommended

After driving around aimlessly for an hour, I finally found this hidden hotel… I passed many similar hotels and would have stayed in one of them had I not already having a reservation. Also didn’t like that every time I wanted to use the elevators I had to wait for the ornery security guard to unlock the elevator doors. The guard insisted that the elevators were slow because guests push all the buttons.