Hotel Matilda, a Member of Design Hotels

Great location, steps from the central square and beside a large park. The property is beautiful, lots of cool art throughout the property and rooms. Our room was nice. The service was excellent. We had a few things we needed help with and the staff was super attentive and had solutions to all our issues. Thanks for a lovely stay!

Sort of boutique hotel Rooms are small. No view and nothing special Pool is ... Only location and valet are good More than 400usd for 20sqm average room with no view and even corridors front of your windows Cherry on the cake, no benefit to be with good Mariott statut Many hôtels in town... Better to go to another one

AMAZING! The rooms were gorgeous. The food delicious. The service impeccable. The location PERFECT. Highly recommend this spot for any type of traveler! It was luxury but with a comfortable "home" feel, which is hard to do. And let's talk about the spa. Wow. They have a personal (solo) steam room, which is an extremely unique experience. You can steam and cold shower at the same time; they provide a scrub while in there as well. And the massage and facial were excellent. LOVED the spa experience here . Highly recommend this spot for all parts of travel — and highly recommend San Miguel as a destination.

Wonderful hotel! Everything from the atmosphere, the rooms, the food, it was absolutely lovely. I stay in over 150+ nights a year and this was one of the most enjoyable hotels I have visited. I was here for business but the atmosphere made it feel like a vacation. But what really set this hotel apart was the staff. Everyone from the front desk, concierge, waitstaff and housekeeping were all top notch. When you take pride and are happy it shows and this hotel is doing it right. Hospitality at its finest:

If I could give this hotel 0 stars, I would. The check-in experience was horrendous. The receptionist spent most of the time explaining everything the hotel doesn’t offer: no upgrades, no late checkout, only one bottle of water per room, and any additional water comes with an extra charge. Even breakfast was disappointing — apparently only juice and toast are included, and anything else costs extra. To make matters worse, the concierge (last name Lopez) openly complained that the hotel owner dislikes the Marriott Bonvoy program, said the system “doesn’t work,” and mentioned they want to leave the program soon. What a terrible first impression. The entire atmosphere felt hostile and unwelcoming, as if nobody working there actually wanted to be there — probably because of poor management or ownership. Honestly, it’s no surprise I seemed to be the only guest staying at the hotel. There are countless better options in SMA. Do yourself a favor and stay somewhere else.

Hotel Matilda and the staff were everything we had read and heard about. Concierge Samantha and Axel were so helpful and always got us into places that were hard to get reservations. It was a beautiful stay and our housekeeping was perfect every day all day.

Hotel Matilda is a real jewel in San Miguel Allende. Our stay just happened to be during the recent disturbances in Mexico. San Miguel Allende might just be the safest place in North America, and so beautiful even during this time. The staff and management at Hotel Matilda have thought of everything to deliver the perfect vacation stay for their guest. From the Michelin experienced Chef to the Concierge team perfection in service. The Hotel is a beautiful design that fits into this UNESCO village in style and elegance. And I really enjoyed the size, I think it is only 30 rooms. This is the place to stay in San Miguel!!! 5 stars DC

Great weekend experience at Matilda ! One of the best hotel properties in San Miguel. Great room, spotless clean, excellent amenities and in-room equipment, furniture and facilities. Amazing bed. Staff was really outstanding, Samantha, Carlos and the rest of the lobby team, as well as the cleaning and the Moxi staff were all superb. Make sure to check the great rooms offered to book the one that suits your particular needs best.