Axel Hotel San Sebastián - Adults Only Reviews

Nice place recommended Nice place recommended Nice place recommended

Nice hotel close to the city center. Friendly staff. Parking is an issue, if you don’t get to book your space then you have to park outside in a public parking and both are expensive. The rooms are modern and the swimming pool at the rooftop is useful. Also the spa.

Friendly service personnel. Everything was OK for us. Small minus for the view from our room and the beautiful but not functional/comfortable environment in the room

The hotel is located near the area which has many restaurant. It was a nice stay and the service in hotel was nice.

A room with a balcony, very cozy and the facilities were really good. You can enjoy the swimming pool with your partner. Worth to try!!!

Friendly staff, fantastic and clean room at a fair price. We were staying in suite. Location is good enough but slightly far from all the eateries, some 20min walk and you likely need to walk 4times a day due to the Siesta culture nothing open after brunch and before late dinner.

Really great room, very clean and comfy. Location was good, near bars, cafes, beach and a short walk from the old town.

It’s a modern and elegant hotel where is situated the centre of the city so there are many restaurants nearby. You can walk to the beach by 8mins and supermarket and stores by 2mins. All staffs are so friendly and helpful.

A nice clean and comfortable hotel in a great location within walking distance of old town Donostia/San Sebastián. Friendly staff were welcoming and helpful. The room layout (bed placed oddly at an angle), decor and emphasis on being "heterofriendly" was a bit amusing. I was upgraded to a room with a pleasant balcony (mucho gracias!). Overall very good value for money in a great location!

Nice new hotel just outside of the city centre of San Sebastian. Hotel is clean, modern and new, with good facilities. But inside a interior design crime. Rooms are small, and with a very weird layout (diagonal bed set up) causing the room to feel even smaller. The Minibar & wardrobe is in the bathroom, which is weird as well. I appreciate the try of the architect, but to me its not working. Breakfast is very good and very cheap (Eur 12,-) Overall a good stay, and I would recommend it.

Hotel was nice, only a short walk from the centre of town and beaches.

Excellent

When looking for a hotel on a rainy day, the location of the parking lot is very important. I checked before booking and found that the parking lot is inside the hotel, so I booked the room. However, when I arrived at the hotel, the man at the front desk said that the hotel's underground parking lot is shared with the shopping mall, and the shopping mall is closed on weekends, so the parking lot is closed. I need to park in the public parking lot outside and walk back. I checked Google and it's about one kilometer away. I didn't believe him and went underground to see that the parking lot is separate. He lied. I was very angry and negotiated with him, but he ignored me. I was speechless, he was blatantly lying! I asked his name and he gave me this business card. I don't know if it is him.

As I wrote in another review, this was a very relaxing hotel in San Sebastian, where we had drinks from day to night.