Best Hotels near Pro-Duo, San Sebastian

Good treatment, renovated rooms, cleaning and good public transport combination with the center of San Sebastián.

We chose this hotel for our express exit to Donosti in accommodation and breakfast and we loved it! The room is very beautiful, modern, well equipped, the comfortable beds, a very chill-glass shower, the very soft and absorbent towels, hair dryer ”real” (not the powerless tube that usually offers other hotels), The hotel is located in the heart of the city centre, and the hotel is located in the heart of the city centre. The room was very comfortable and the room was very comfortable. The coffee shop despite being capsules offers a very rich coffee without being the ”aguachirri” you usually find in hotels. Personally we loved it. We were left two posts and a welcome note with a bottle of water. We recommend it and if We'll return to Donosti without doubt to repeat.

This is a classy hotel with impeccable service, beautiful rooms, great location. Everything would have been perfect if not for the fact that the mattress on one of the twin beds was broken, as in collapsed in the middle. After the first night, I tried to explain this problem to people at the front desk. I had to do this three times to three different people before a manager came into our room to assess the problem himself. They quickly switched out the bad mattress after he came. I don’t know if they didn’t believe me at first or if it was a language problem, either way, it took a better part of the day to get this problem resolved, with no communication from them acknowledging the problem, or to say they were working on it…The handling of this incident was a bit disappointing. However, aside from the above incident, it was one of the best hotels I have stayed in a long time.

Positive - The staff worked very hard to engage and make your stay pleasant. Helpful and responsive to feedback. Negatives - Location is odd. While walkable to the main attractions, it can be quite a walk and if the weather was bad too long. There are taxis and you could learn the bus system but its a long 20 minutes vs a short 20 minutes. Mattress uncomfortably hard. Bathroom has all sorts of design flaws that lead to wet counters and sinks that don’t really drain. If the key isnt in the slot there is no water. The worst part. Each evening my room smelled of stale tobacco. Not sure if wafting in from outside smokers, apartment building next door, or the aircon venting system but each night I fell asleep to stale smoke. Cool enough to open windows but then you hear noise and get smoke. By morning it wasnt there or during the day so I suspect the source is real and not my imagination. As far as roof deck, I had forgotten it existed. I did not see signs in room or elevator or comments from staff encouraging use so forgot. Maybe it would have been pleasant? I was on 4th floor and my view was the apartment building next door. Breakfast was OK and there is also a little a la cart coffee bar with breakfast sandwiches if you prefer to skip the buffet. If I visit again I would pay more to stay closer to old town or Gros. Didnt find the hotel comfortable or well situated. The staff do make an effort and I give 3 stars for that.

Unfortunately the hotel was a little underwhelming for me. We stayed for 3 nights at the City room, which says it can come with two Twin beds, a double bed, Queen, or King-size. I must have been unlucky because we had a double bed and room was tiny (there is no way a queen or king size bed can be included in the room). The layout was very odd: room was very small but it had a wide entrance and sizeable showers and toilet which was as big as the room. The only positive was the balcony which was quite nice (and big!). The breakfast was quite nice with plenty of choices so we enjoyed that. The other positive was the nice rooftop pool and lounge which would be nice during a hot summer. The gym is pretty good for the hotel, you can get a good workout here. And the indoor pool/sauna is delightful. We spent a few hours here relaxing (and inclusive of hotel price). However,i would also say the location is not ideal for us. We only had 3 days and most of the attractions are located and tours in the old town which was 15-20min walk away, so as we spent a lot of time there with rests in between day and night, we spent a lot of time walking back and forth which became tedious after a few days. When I come back to SS i would likely find a hotel closer to the old town. This is just my recommendation though.

The room is good, the location is average, suitable for self-driving travel. The service is very bad. Things are forgotten in the hotel, let me help mail, pay for it. The hotel actually said that there is no such service, let yourself go back to the hotel to get it. Speechless

The hotel's service is very good, and every front desk staff is very enthusiastic. The room is very clean and the bathroom is spacious. Overall, it is a very cost-effective choice.

I stayed at the Sercotel Hotel in Barcelona last year, so I chose the Sercotel Hotel in San Sebastian this time. The location was very convenient as it was within walking distance from the San Sebastian bus terminal, and it was also convenient for sightseeing and about a 10 minute walk to the old town. (Concha Bay is also nearby! Perfect for getting up early in the morning and walking.) It's quiet because it doesn't face the main road. The hotel is an old building, so it can't be helped, but the sound of doors opening and footsteps from the next room could be heard quite a bit. Also, the floor was tilted (lol) The room itself was clean and comfortable. There was no free bottled water or amenities (toothbrushes, gowns, brushes, slippers, etc.). The hot water and water pressure in the shower were good. The bathtub was filled with hot water quickly. I didn't eat breakfast, but it seemed like you could eat it on the same day for around 14€. This is a hotel I would like to stay at again when I come to San Sebastian again.

Great boutique hotel with brand new facilities, elegant rooms and comfy beds. The only minus I can think of is that indeed storage space for clothes is limited but this did not diminish our overall excellent impression. The location is perfect - you will find everything in walking distance. Staff is very friendly and helpful. We did not take the breakfast everyday but I do recommend it - the products were of high quality and eggs can prepared on the spot to your liking. We stayed later in Bilbao in a bigger hotel and would have wished for the initimate atmosphere of the Villa Katalina. Highly recommended!