Relais & Chateaux Hotels in San Sebastian

Unfortunately the hotel was a little underwhelming for me. We stayed for 3 nights at the City room, which says it can come with two Twin beds, a double bed, Queen, or King-size. I must have been unlucky because we had a double bed and room was tiny (there is no way a queen or king size bed can be included in the room). The layout was very odd: room was very small but it had a wide entrance and sizeable showers and toilet which was as big as the room. The only positive was the balcony which was quite nice (and big!). The breakfast was quite nice with plenty of choices so we enjoyed that. The other positive was the nice rooftop pool and lounge which would be nice during a hot summer. The gym is pretty good for the hotel, you can get a good workout here. And the indoor pool/sauna is delightful. We spent a few hours here relaxing (and inclusive of hotel price). However,i would also say the location is not ideal for us. We only had 3 days and most of the attractions are located and tours in the old town which was 15-20min walk away, so as we spent a lot of time there with rests in between day and night, we spent a lot of time walking back and forth which became tedious after a few days. When I come back to SS i would likely find a hotel closer to the old town. This is just my recommendation though.

I rarely write hotel reviews, but this time I really want to write about this seriously underrated hotel. The hotel is located on the top of the mountain on the side of Shell Bay, overlooking the entire Shell Bay. The scenery is invincible and the sunset is so beautiful. The hilltop pool is beautiful. There is a cable car up and down, 5 euros back and forth, directly to the beach, so convenient! There is also a small playground on the top of the mountain, which is slightly soiled, and the little one will like it. The hotel facilities are slightly old, and the sea view room is still invincible. Breakfast is not good, it is too simple. In short, this location is the only place to come to San Sai, and it is absolutely necessary to stay for one night!

It is such a nice and luxury Spa hotel. Room is very well designed and comfy. Everything you need is in the room, kettle, fridge etc. Hotel has a Spa, Gym and swimming pool. Spa is not free but Gym and swimming pool is free. If you want to stay in San Sebastián but a bit farther from city center this is perfect place for you.

The room was very good, there was a high-end feeling, and welcome champagne was also sent. The front desk service was warm, helped to book the restaurant and provided various information. There is a little regret that there is no big mirror in the room and it is impossible to shine. I don't know what the reaction of those stars to try on clothes without a full-length mirror when they come to live

I’d personally recommend this amazing hotel for anyone that’s visiting San Sebastian. The location of the hotel is amazing since it’s very close to the beach, and to the centre. The staff are very pleasant, young and very friendly personnel, they took their time to explain some places to see and how to get there. I also have to say the rooms are big, very clean and modern! We also had breakfast and due to the Covid situation there isn’t a buffet however you order a la carte and the food was very nice. I hadn’t been in Spain for a while, as I live in Dubai now and I have to say that it felt so nice to go back and be able to stay at such a cozy yet modern hotel! It has recently been renovated and the job put in is so worthy. In a overall of this hotel I have to say I was very pleased with every detail and all the effort the staff has provided to us during our stay! Also, don’t forget to visit the rooftop if you’re staying at this beautiful hotel because the views are purely amazing, they also have a chill out area there. Definitely coming back when I have the opportunity

The surrounding environment is very quiet, the hotel is very large, it should have just been renovated. The rooms are quite spacious, the facilities are very new, the beds are big and very comfortable. Toiletries are very complete, the front desk attitude is very good and patient. There is an extra charge for parking. Overall good.

The hotel is in a good location, a little far from the sea, a 20-minute walk, San Sebastian is a small city, and you can walk anywhere. The city is clean and the food is rich. If you eat more dinner at eight in the evening, you can find a restaurant with a lot of people, no matter the size, luxurious decoration or not, it's not wrong. Breakfast is average and full, there is no special recommendation. Children can be brought, but children over three years old will be charged extra, regardless of whether an extra bed is added.

My wife and I stayed here for 3 nights in a junior suite with a sea view. We loved the place and thought it was outstanding. The location is ideal. It’s right across from the beach and is less than 10 minutes from the old town area. Our junior suite was spacious and extremely well appointed. The bedroom and living room each had a television with several English channels. The bathroom was beautiful with a marble floor and two sinks. We had two very small balconies, each with a single chair. It was a little odd that the balconies were so small but it was nice that you could open the windows and check out what was going on at the very active beach. The front desk personnel were top notch and very professional. They had a concierge desk but we only saw someone there when we checked in, it wasn’t a problem for us but it was surprising that a hotel of this quality didn’t have a concierge that was regularly available. An excellent breakfast buffet was included in our room rate. There were a wide variety of foods available and some dishes that were made to order. I had an omelette one day that was excellent and very large. You can reserve a parking spot at an adjacent lot with the hotel. You park on the -5th floor in the underground lot shortly after turning right, just past the hotel. You need a PDF code from the hotel in order to enter and to go from -3 floor to -4 and -5. Note that there is no sign directing you from -3 to -4. Just continue going down as you had been. We loved our stay here and hope to return.

Welcoming faces at the reception, check in was quick and smooth,site of the hotel was ideal with the local park across the road quite pretty with swans and other birds . Gardeners are busy with peace and quiet. The old town was always worth a visit. The white sandy beach with the blue skies and the glowing sunset was pretty. Not very keen on the food but there was variety but cannot beat the cheese cake( sorry no biscuity base!).