Guest User
April 24, 2024
Listening to the 5 star comments of some people would make me think very badly, my wife and I and my 10 year old son arrived here on April 21st, a dated place with immediate payment upon arrival, a room that did not comply with the booking and above all cold and not very clean (replaced immediately), we came here to relax above all because there was a spa... unfortunately only in name, cold environment, cold and very worn swimming pool, non-functioning hydromassage tub and cold water there too, another hydro which it shot sand, Kneipp path only cold water! In practice, after less than half an hour we had to leave the same, moreover passing outside the structure only with towels (the bathrobes of the structure were not even available!), we took our things by contacting booking first and reporting the things that were wrong , subsequently the structure accepted without reservation the complaint and the compensation that we will soon receive for the payment made! The day wasted, fortunately that same evening another facility hosted us to move on to a much more TOP spa! I would recommend carrying out a major restyling of the structure both in the rooms and redoing the spa from scratch if they want to call it that, there are some dated structures around but they are definitely more well looked after, it's a shame because the area is definitely beautiful.... never again!
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