Livingston Hotel

Livingston Hotel Reviews

Livingston Hotel

Jalan Utara, Sandakan, Sabah, 90000, MalaysiaView Hotel Details
Livingston Hotel
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Livingston Hotel Guest Reviews

4.3/5
Very Good
263 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(263)
Positive reviews(249)
Reviews with photos/video(80)
Awesome stay(90)
Awesome rooms(41)
Clean and tidy(38)
Friendly owner(34)
Great location(18)
Convenient parking(11)
Convenient location(11)
Large rooms(7)
Negative reviews(14)
Guest User
Deluxe King Room
Stayed in Aug 2024
Business travelers
20 review
4.0/5
Very Good
Posted on Sep 4, 2024
Cleanliness need to be improve. Breakfast not so many choice. Strategic location. Overall still a very good hotel in sandakan.
Response from Property: Dear valued guest, Thank you for sharing your positive experience with us! It's lovely that our location for in-house room guests have increased your convenience. Your feedback regarding cleanliness of room and breakfast menu is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests.We will share your feedback with the team for improvements and look forward to providing you with an elevated experience on your next visit.
Anonymous User
Deluxe King Room
Stayed in Aug 2024
Business travelers
141 review
4.0/5
Very Good
Posted on Aug 29, 2024
Big room & clean Free Parking New to improve on breakfast menu...too simple bihun Singapore too sour
Response from Property: Dear valued guest, thank you for sharing your positive experience with us! We're thrilled you enjoyed our clean, spacious rooms with stunning views. It's lovely that our complimentary on-site parking for in-house room guests have increased your convenience. Your feedback regarding the taste of singapore mihun is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests. Rest assured the F&B team is well informed. Looking forward to hosting you again!
Explorer T
Deluxe King Room
Stayed in Aug 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Sep 2, 2024
One of the best hotel in Sandakan. Spacious room and there is a nice pool at 2nd floor.
Response from Property: Dear Explorer T, thank you for the full score rating and wonderful pic. Thank you for sharing your positive experience with us! We're thrilled you enjoyed our clean, spacious rooms with stunning views. It's lovely that our swimming pool for in-house room guests have increased your convenience. Looking forward to hosting you again!
Anonymous User
Deluxe King Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Room - 9/10 (clean & comfortable but don’t have refrigerator) Staff - 5/10 (not friendly) Breakfast - 9/10 (chocolate muffin so yummy) Environment - 10/10 (near town & lots of shops) Repeat? Yes i will repeat again! For me it’s the best hotel in sandakan!
Response from Property: Dear valued guest, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed. Could you kindly drop us a message that which department of staff is not friendly in order for us to training the staff? . Please be assured that hotel management is taking this matter very seriously to ensure that something like this does not happen again. Your comments make us clear the direction and what we should pay attention to in future work.We look forward to serving you again and providing you with more amazing experiences.
Siau San
Deluxe King Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Good environment and will recommend to friends or family..
Response from Property: Dear Siau San, We always love hearing about guests with memorable experiences, a true measure of happiness.We are thrilled to hear that you had a wonderful time at Livingston Hotel! We want you to know that you are very important to us and are dedicated to providing you with the best service possible.Thank you for your recognition and the 5-star rating. It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.
Guest User
Deluxe King Room
Stayed in Jun 2024
Family
3 review
2.5/5
Posted on Jun 25, 2024
Need to deposit rm100 upon check in. And the hotel will deduct your deposit if ure late to check out, rm25 per hour, without notice. No call to inform, they just deduct it from deposit and ull know it when u check out, which was bad.... Staff not friendly, not much of a help when asked about missing item at their lobby. Staff at pools will scold u if u are wet walking at the lobby hahaa... Ample parking spots. Breakfast was so so..
Response from Property: Dear valued guest, it is very sad to hear of your disappointment with our service. We regret that we did not deliver an experience deserving of a better rating and would like to extend our sincere apologies for failing to meet your expectations. For your information, compulsory refundable security deposit key per room is RM 100. The check out time is 12noon and our front desk officer did called to remind Sir that late check out will be charged RM 25 per hour. Much appreciated to the feedback on parking spots and breakfast. It's lovely that our complimentary on-site parking for in-house room guests have increased your convenience. Your feedback is extremely important to our continued efforts to reflect and improve ourselves to provide an experience defined by our valued guests.We will share your feedback with the team for improvements and look forward to providing you with an elevated experience on your next visit.
Nicktino Surubi
Deluxe King Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Worth the price. The room was really comfy. Didn't had a chance to get the breakfast provided because I was too busy with my interview. Definitely will stay there when I go to Sandakan again.
Response from Property: HI Nicktino Surubi, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed.Thank you for choosing us. We look forward to welcoming you back for many more exceptional stays and dining.
asmidah
Deluxe King Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Room 🫧 Staff friendly 🫡 Breakfast 👍 Swimming pool safety
Response from Property: Dear Asmidah,we always love hearing about guests with memorable experiences, a true measure of happiness.We are thrilled to hear that you had a wonderful time at Livingston Hotel! We want you to know that you are very important to us and are dedicated to providing you with the best service possible.Thank you for your recognition and the 5-star rating. It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.
toAdam
Deluxe King Room
Stayed in May 2024
Business travelers
6 review
3.7/5
Posted on May 11, 2024
This is the first visit in Livingston Hotel as a buisness traveller, although i felt the price was bit on a higher side considering its far off location from the airport and rest of the convenient areas, i would say its fine for a 1-night stay. More than a night i would probably won't stay if the rates to be over RM250++ for a standard unit.
Response from Property: Hi toAdam,Thank you for your rating and we are glad you have an overall positive stay experience. Much appreciated on the feedback to the location and price. Rest assured the team is well informed.Your kind patronage is greatly appreciated, and we look forward to welcoming you back soon!
Anonymous User
Deluxe King Room
Stayed in May 2024
Couples
13 review
5.0/5
Outstanding
Posted on May 12, 2024
My fav place to stay whenever i come to Sandakan. Near to restaurant, a lot of parking, with breakfast. Need deposit 100 everytime.
Response from Property: Dear valued guest, we always love hearing about guests with memorable experiences, a true measure of happiness.We are thrilled to hear that you had a wonderful time at Livingston Hotel! We want you to know that you are very important to us and are dedicated to providing you with the best service possible.Thank you for your recognition and the 5-star rating. It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.
Guest User
Deluxe King Room
Stayed in Mar 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Apr 4, 2024
Old hotel, room is average, can’t expect too good in sandakan, free breakfast. Nearby there’s a 24hours market within walking distance.
Response from Property: Dear valued guest, Thank you for your time in writing us a review. We are sorry for the unpleasant experience while staying with us. As we care for our guest, we will look into and improve it the soonest. Hoping to see & pleased you in future time! Thanks.
Sarah F. Adam
Deluxe King Room
Stayed in Mar 2024
Family
18 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The hotel was clean, spacious and comfy. Room itself was well equipped and comfortable. The food was ok and service was attentive and efficient.
Response from Property: Dear valued guest,Thank you for your time in writing us a review. We are glad to hear that you enjoy your stay ! Looking forward to see you soon.
Guest User
Deluxe King Room
Stayed in Jul 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Great hotel in Sandakan
Response from Property: Dear valued guest, we always love hearing about guests with memorable experiences, a true measure of happiness.We are thrilled to hear that you had a wonderful time at Livingston Hotel! We want you to know that you are very important to us and are dedicated to providing you with the best service possible.Thank you for your recognition and the 5-star rating. It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.
Zachary
Deluxe King Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The hotel was good, and the pool was fun for the kids. My family enjoy it
Response from Property: Hello Zachary,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed.We look forward to serving you again and providing you with more amazing experiences.
Guest User
Deluxe King Room
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Apr 12, 2024
Nice place to stay and very afforadble. The lift also very clean and available. Parking lot also bigger can park anyway. Nice stay with family.
Response from Property: Dear valued guest,Thank you for your time in writing us a review. We are glad to hear that you enjoy your stay ! Looking forward to see you soon.