Hotels near Lake Erie Nor’easter, Sandusky

It started out really bad like the commercial on tv, with the mom waving at her children across the hotel lot. They corrected the error and we ended up in a suite of five beds. The check in time is at three in the afternoon instead of letting you choose. The service for the room was very awesome. Thank you

This hotel was amazing. Chris and Dale were super nice. Room was very clean, beds were very comfortable. Place seemed very clean. Would totally stay here again. Was a very pleasant stay. Area was quiet, hot tub was a super nice touch. If I’m ever in the area again, would stay here hands down.

Don’t be discouraged by negative reviews! Hotel is under new management (for a few months now) and it shows. Room was very clean, the bed comfortable, staff was great! Breakfast was typical Hampton fare, well stocked and tidy. Manager personally spoke with every guest in the breakfast area, following up with some, noting concern of another. Really what hospitality is all about. Stayed one night for solar eclipse.

Only spent one night while attending a wedding in Sandusky. We found the property attractive and our second floor two queen room comfortable, clean, and sufficiently appointed with a nice size TV, microwave, modest mini-fridge, and in room safe. Particularly appreciated that the bathroom was a walk-in shower as opposed to a more traditional tub/shower configuration. The lack of an in room coffee maker was disappointing and the on site Starbucks had limited hours (6 am - 9 pm). The resort is annoyingly cashless meaning that even small purchases required using a credit card. While we didn't use many of the amenities during this stay the pool area, public spaces, restaurant, bars, and market including the adjoining golf course were inviting reflecting recent updates. Note rooms are a considerable distance from the single elevator and most resort amenities. The “resort” has small convention facilities which could be annoying if booking for a couple or small family escape. Would certainly consider for a longer stay if visiting nearby Cedar Point or a short escape.

We booked because of the weather. We have since booked a second night, again, because of the weather. Everyone has been very accommodating!! Even having breakfast available past the scheduled time because local restaurants are closed or closing because of the weather

Beds are hard. Bathrooms outdated. Carpet not swept. I always lift mattresses, pull sheets down, look in pillows, all were very clean! Brkfst cld hv been better, they had eggs & sausage patties but no biscuits or gravy or croissants to put sausage on. No pool open but they sd we cld go down the street to sister hotel (who wants to do that, what an inconvenience). Our 1st room smelled like someone had a smoking fest in it then sprayed febreeze so I went to front desk & asked for a different room, so much better smelling. Luke at the front desk was exceptional, helpful & most courteous. He shld be promoted to Mngr. The blonde girl the next morning at the desk complete opposite, seemed as if she was dazed and confused. We were here May 29-30, normally we stay at the one in Port Clinton however this was Memorial Day Wknd & that one had no vacancy so we ended up at this one in Milan. The one in Port Clinton has softer beds, up to date bathrooms, swept carpets, open indoor pool, very nice breakfast and super clean! The current mngr here needs to perform better, there is no reason the pool shldnt hv been open by Memorial Day Wknd, breakfast needs improvement and the room that smelled horribly like smoke should have been addressed by room service & mngt shld be spot checking rooms weekly. Mngt shld be having conversation with housekeeping advising them if they come across smoke smelling rooms as they are cleaning what to do in that instance. There is no excuse for a guest to walk into a room that smells that badly from smoke and then to hv a maid/housekeeper just spray something to hide the smell is ridiculous and pure laziness. I hv housekeeping experience in a cpl of nice hotels it’s not a hard job to keep a clean room. Overall a nice hotel just needs good management which at this time doesn’t exist. Again, Luke is a terrific asset to this company and I hope the owner(s) recognize that!! (He knows what it takes).

After a long day in the car it was nice to pull into a hotel that is right off the Ohio Turnpike, so convenient. We were greeted by Melissa who found our reservation quickly. No muss no fuss. Great front desk person. Our room was clean well appointed with VERY comfortable beds and pillows. All the staff were very friendly. They helped us find a nice restaurant for dinner, greeted us in the halls and engaged us in pleasant chit chat in the elevator. All in all, though our stay was short it was great.