This place was a blessing in disguise. My fiancé and I booked a room and another place, and the place turned out to be a complete dump. Their employees were rude and almost ruined our vacation when I checked into this hotel, I explained my situation and they welcomed us with open arms, treated us with the upmost respect as if we were family, the family own an operated place. This is truly is a family owned and operated the husband and wife and son were very very polite. His wife is very attentive to the guests. I stayed here for better part of a week with them because of How, they made our vacation , so worth being in Sandusky I cannot thank them enough for all they did for us. I would highly recommend this place to anybody and everybody there perfectly located. They are very clean and are as advertised with their pictures. This place has a five star rating in my opinion.