Hotels near Tipton, Sandwell District

Booked this hotel only one day before arriving to visit elderly mother ill in Dudley care home. Remembered it from my childhood and the building hasn't changed much in the past 70 years! Very surprised with the clean tidy interior, comfortable rooms and helpful staff, especially Sarah. Noted no hairdryer, aircon or fan but sash windows open for plenty of fresh air, kitchenette was big surprise and bonus. Bit of noise from traffic and tram line installation but quiet at night for sleeping.

There were 8 of us. 5 adults and 3 children. We had a family room and 2 other rooms. It was only 10 minutes from the family party we were going to. The hotel had an event booked, with music. They did warn us in advance, and the music did go off at midnight as promised. Unfortunately the design of the hotel is that the family rooms are the closest to the function room. We went into the bar for food (nearly 3 hours in the car). The bar manager rearranged tables and furniture to accommodate us all together, nothing was too much trouble. Above and beyond. Totally understanding of hungry 1 and 5 year old, whilst not misbehaving, were loud. The gluten free option one of our party chose was not available, so they accommodated with another meal, and didn't charge the extra. Other staff were also great, offering to help on the corridor etc. Next time we visit family, this will be the first choice. The rooms were spacious, clean and had everything we needed. Only wish we had had the time to visit the spa.

I stayed here during the 3rd week of September. We was warmly welcomed by the receptionist, comfortable night sleep. Facilities were good. Only downside was there was a lot of noise coming from the other rooms or when someone else was outside

I wrote the following email to the hotel upon check out, (14 days ago and no response) We booked a family room, as we had our little boy with us he is 4 and he could not reach the sink, you may like to consider in offering a child’s step when selling it as a family room so they can reach the sink and climb into bath. The shower curtain was not very clean and I didn’t feel comfortable when it was sticking to my skin whilst showering. See attached photo. There was no information given or provided in the room about the Wi-Fi. There was no TV guide on the television. No fridge in the room. One toilet roll for a family of three. No air conditioning We were notified that the swimming pool was closed which was disappointing but at least notified even though it didn’t reflect in the price. Breakfast was Luke warm buffet style so disappointing. The housekeeper knocked the door at 8.30am when we hadn’t checked out. I would like to mention we stayed at The Marriot in the centre of Birmingham on Tuesday night and this was a much better experience. All in all, it was a very disappointed stay.

Let me start by saying I usually stay at The Village hotel but decided to give this one a try. This hotel as air con, the Village hotel does not. The location is great just off the M5, everything is easily accessible I booked a twin room, the beds were so comfortable as you would expect with a Mercure hotel. The room was decorated to a high standard and had everything you need to be comfortable. The only negative which might affect some people's stay is the bathroom, it has a mixer shower so the pressure of the water was very weak. I did speak to reception who informed me that in the near future this will be changed. The breakfast was delicious, if you want poached eggs just ask, they are happy to please. This is my now place to stay when visiting family in the midlands. Shout out to Gerry on reception who goes out of her way to make sure you have the best stay, she is a superstar! FYI in the Privilege room- you get a mini fridge and bottled water/juices and a modern shower rather than a mixer tap shower

Excellent hotel facilities and friendly staff. Downside was uncomfortable bed settee for our 12 year old son, hard pillows, windows you couldn’t open fully and automated check in system.

We stayed here last night and I wasn’t impressed at all . Firstly we had phoned up to ask for a room with a bath , as I have fibromyalgia and we never stay anywhere without a bath as it helps me go to sleep easier . We was promised our room had one . When we arrived we realised our room had no bath . Asking to be swapped to a room that had one at reception, we was told the hotel was completely full , they had no staff to change the room and so we had to stay in the room we had been given . Down stairs in the reception area and bar is quite modern and nice . Our bedroom was we equipped with a fridge , kettle and iron board , but the decor was very dated … a room that looked to have been attempted to have been modernised on a low budget . Wood chip type walls were still a feature and the toilet , which was a separate room , was grubby and looked unclean . The room also smelt of cat wee , I have no idea why , but it did . The bar was extremely short staffed and we felt very sorry for the one bar staff that was rushed off his feet . We couldn’t even have a coffee before we’d went to our room , totally understandable from the bar staffs point as he was so busy he’d turned the machine off , but from a hotels point if view it was poor … you desperately need more staff to accommodate the large hotel you have . Not having a bath left me with a restless night , with little sleep . The breakfast was good though , definitely a plus point . I didn’t like that there was signs asking if you’d paid your parking as hotel staff wouldn’t inform you of the charges what happens to those who can’t read ? A nice £100 fine is what they’ll probably get … come on novoetel , you need to tell and warn your guests , you have that responsibility to look after them . This hotel is not very friendly for people with conditions , All in all I don’t think we’ll be staying in a novoetel anytime soon , it wasn’t the best .

The room is relatively clean, very good, quiet, there is a restaurant, the breakfast in the restaurant is also affordable, I recommend everyone to stay. The ceiling of the room is also good, the trash can also have plastic bags.

Not a bed place very quite

Excellent stay as always, very friendly staff. problem with first room got upgraded to a bigger room. David was very helful with anything that i needed he was there to help👍🏻 cannot fault my stays here