Guest User
April 14, 2024
To start off, the worst perfume smell I’ve ever smelled slaps you upon arrival. The beds are extremely hard - no pillow top cover… my family woke up to a few bug bites... rooms are dirty, with peeling wallpaper and smoke spots. The bathroom has peeling wallpaper, the dirtiest walls I’ve ever seen for a Fairfield. The pool wasn’t open even though it was very clean, and also 80 degrees. The staff - cleaning staff and desk staff at night are extremely rude and unwelcoming. Gave us 3 towels for 4 people then acted like it was the end of the world when we asked for a couple more. Dont bring your kids here - the rudest encounter we have ever had. They’ll interrogate you ‘what are you doing here???’ while going up to the elevator to your room. Unprofessional. The gentleman in charge of breakfast was the best thing about our stay here. He was very kind and accommodating. I don’t think I’ve ever had such a bad experience at a Marriot. This place is awful.