Hampton by Hilton Sanming Sanyuan District Guest Reviews
4.8/5
Excellent
1091 review
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Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1091)
Positive reviews(1077)
Reviews with photos/video(159)
Friendly front desk staff(170)
Delicious breakfast(161)
Classy environment(94)
Convenient parking(47)
Perfect for business trips(28)
Near shopping area(27)
Tasty restaurant(15)
Delicious buffet(8)
Negative reviews(14)
Amstel Bryan
Deluxe 2-bed Room
Stayed in Jun 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 14, 2024
There are a lot of stores around the vicinity. The staff are all friendly and helpful.
Response from Property: My dear friend😊 Haha so happy for your praise. Our team and every staff of hotel always serve every guest if you need any help. We will continue to work hard and look forward to seeing you next time. 🌹Best regards & have a nice day~🐼Little Hampton
Mohammed Said
Cozy 2-bed Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The hotel was really good and the staff so friendly and helpful they help us for everything and specially (Zoey) she was really kind and helpful she helped me for tickets and guided me for restaurants and locations at the city.
Response from Property: My dear friend😊 Haha so happy for your praise. Our team and every staff of hotel always serve every guest if you need any help. We will continue to work hard and look forward to seeing you next time.🌹Best regards & happy new year 🐼Little Hampton
Johnwen
Cozy 2-bed Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Excellent hotel!
Response from Property: My dear friend, thank you for your praise. Our team and every staff of hotel always serve every guest if you need any help. We will continue to work hard and look forward to seeing you next time. Best regards from Little Hampton
Guest User
Superior 2-bed Room
Stayed in Nov 2023
Other
2 review
5.0/5
Outstanding
Posted on Dec 21, 2023
ok。。。。
Response from Property: 我衹希望我心中的人要好好的✨麼麼噠~~感謝您對三明三元區希爾頓歡朋酒店的信賴,更感謝您的不吝誇獎與推薦!記得有時間常回來看看喲!———衹要你好好的歡小朋
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Business travelers
4 review
0.5/5
Posted on Dec 27, 2024
It was my first time to stay in a hotel on a business trip. After checking out, I was charged a 50 yuan cleaning fee. The experience was very, very bad. I need to pay 50 yuan for cleaning because my facial cream got on my pillow cover at night? I think it doesn’t cost 50 yuan to buy another white cloth pillow cover, right? The experience is very poor and has nothing to do with money! I am just writing this review in the hope that other people in need of accommodation can avoid this hotel. I will not recommend any of my friends or colleagues to stay in this hotel!
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Response from Property: Dear guest, thank you for your review of the hotel! I am really sorry for bringing you a bad experience. Due to the ward inspection, it was found that the quilt cover and pillowcases in the room were widely contaminated, and even the pillows were stained. More than one pillowcase was stained. In addition, the stained parts did not look like facial cream. We need to treat it with special cleaning and stain removal agents, which will have a serious impact on the service life of the linens. Some linens may be seriously contaminated. For the sake of the experience of other guests, we cannot continue to use them. Thank you for your support. Thank you for your understanding~ We will also seriously reflect on your feedback. We apologize again and wish you a happy life! ——Huan Xiaopeng who lives a serious life
Jinjing1981
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
39 review
0.6/5
Posted on Oct 16, 2024
As a hardcore fan of Hampton, I am really disappointed... I probably stay at Hampton for more than a hundred nights every year, and I have stayed at more than 20 Hampton hotels. Really, this Hampton in Sanming is so disappointing. First of all, the front desk kept playing with their mobile phones when checking in. Then when we needed to change rooms, they had a bad attitude, saying that the room was full and they couldn't change. They also asked us like the police why we didn't stay? Then there is the poor hygiene, the breakfast is unpalatable, the air conditioner does not work... The most important thing is that when I left the hotel, the front desk was still indifferent. It took several hours to issue an invoice, and it was really annoying! At least I will never stay at this hotel again. If Hampton is always like this, then I won’t be a big fan anymore and I will support other brands of hotels!
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Response from Property: Dear guest, I'm sorry that you had such a bad experience. Huan Xiaopeng looked at the wall and thought about it. When you check in, the front desk will tell you that the room will be upgraded to a deluxe twin room for free, and the hotel room is actually full when you check in that day, which does not mean it is fully booked; When you want to change rooms, we also want to know the reasons. We just want to improve our services, and we are not asking you why you want to change rooms. When you mentioned that you did not like the room with the even number, the front desk also informed you that you only wanted to change rooms. There is only one double-numbered room with the same orientation. Your wife saw the orientation of this room upstairs and said she would not change it. During the waiting period, there were other distinguished guests like you on the front desk mobile phone asking questions, not you. I imagine or think that the front desk is playing with their mobile phones. This may be due to the way of communication, which may have caused your misunderstanding, and we are very sorry about it. At the same time, our hygiene, breakfast, and air conditioning did not satisfy you. Huan Xiaopeng also apologizes to you again. Your unhappiness during your stay is due to Huan Xiaopeng's inadequate service. It is a pity that we were unable to respond in time when you encountered dissatisfaction. Communication solves problems for you. In addition, when issuing invoices, we also check with you whether it is a general invoice or a special invoice, so as not to affect your reimbursement. It does not take a few hours to check the communication records; because the guests leave the invoice message uniformly when they leave the store, we issue them one by one. It also takes time. Of course, we are not looking for reasons and excuses to cover up our poor service. Thank you for your criticism. We will provide comprehensive services. We will meet the needs of our guests in a timely and efficient manner and try our best to strive for the satisfaction of each guest. satisfy. Your satisfaction is our constant pursuit, and we sincerely hope that you can give us the opportunity to serve and make up for it again! Please don’t let our shortcomings affect your long-term support and trust in the brand! If you have any questions or concerns, you are always welcome to call us. I wish you health and happiness every day! ———— An apologetic Huan Xiaopeng
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Couples
33 review
5.0/5
Outstanding
Posted on Mar 7, 2024
This hotel should be a good hotel in Sanyuan District, Sanming. The hotel facilities are relatively complete, and there is self-service laundry. In addition, I am very grateful to the hotel front desk for upgrading our room type. In short, it is a very good experience.
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Response from Property: In the warm breeze of March, there are pink peaches, green willows, singing orioles, and a string of tinkling laughter~🌺 Dear guests, thank you for your love and recognition of Hilton Garden Inn Sanming Sanyuan District. Hilton Garden Inn has been working hard to create a good stay experience for travelers. We hope that we can add joy and touch to your journey and look forward to your stay again! ———Hilarious Hilton Garden Inn
Guest User
Deluxe 2-bed Room
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The hotel is clean and other things are ok, but there are not many choices for breakfast. There are many options outside the hotel. The price is reasonable. The soundproofing is not very good. I think there are many people staying there.
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Response from Property: If you are not particularly lucky, then please work extra hard! 🌺 Dear guests, thank you for your love and recognition of Hampton by Hilton Sanming Sanyuan District. Hampton by Hilton has been working hard to create a good stay experience for travelers. We hope that we can add joy and touch to your journey and look forward to your stay again! ———Lucky and hardworking Hampton by Hilton
yybetty
Superior Queen Room
Stayed in Jan 2024
Couples
28 review
4.7/5
Amazing
Posted on Feb 17, 2024
The room is large, the bathroom is separated into dry and wet areas, which is convenient. The breakfast is also good. The location of the hotel is also OK. But the elevator is slow. There is only one elevator to the underground parking lot, which is mixed with the guest rooms and restaurants, so the waiting time is long.
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Response from Property: Low-end life, high-end soul ~🐳Dear~ Thank you for staying with us and giving us a 5-point praise. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. The hotel rooms currently have 2 elevators to reach the parking lot. We are also actively preparing to open another restaurant elevator. Providing you with a more comfortable and warm stay experience is our pursuit. Huan Xiaopeng is looking forward to your stay again! ———Huan Xiaopeng who is actively changing
Guest User
Deluxe 2-bed Room
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Although it is very remote, the hotel environment is good. There is a treasure beef restaurant nearby. It is better than the Internet celebrity restaurant in the city. I ate there for four consecutive days. I stayed for three consecutive days and went out to play around every day. The hotel is affordable
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Response from Property: Life is not a choice, but a passion~🌷Hello dear friend, thank you very much for your affirmation of our hotel. Seeing your good comments, Huan Xiaopeng is also very happy! Creating a comfortable and relaxing accommodation environment for you is the common mission of our hotel partners. 💪Huan Xiaopeng looks forward to meeting you again and giving you a more pleasant and wonderful accommodation experience. ——Huan Xiaopeng who loves work
ChongerfeiHappy🐯
Cozy 2-bed Room
Stayed in Jan 2024
Family
25 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Service: The service attitude is quite good!
Hygiene: Clean and sanitary٩(๑^o^๑)۶
Environment: The environment is high-end
Facilities: Comfortable bedding
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Response from Property: Be an interesting person, be a little talented, be a little kind, that's all 🍭I'm very happy that you have such recognition and high praise from me. It must be a special fate that let us meet at Hilton Garden Inn Sanming Sanyuan District. Huan Xiaopeng is already looking forward to meeting you next time - Huan Xiaopeng, who is a little talented and kind
Kabuqinuocc
Cozy Queen Room
Stayed in Jan 2024
Family
34 review
5.0/5
Outstanding
Posted on Feb 21, 2024
It is a hotel worth staying at. I am on my way back and will stay at this hotel again. The beds are comfortable and the towels are new and soft. It is at the level of a five-star hotel. The breakfast is rich. I especially recommend their wontons and sesame balls. Outside the window, the scenery is beautiful. Convenient to enter and exit. Highly recommended hotel. There is a promenade 5 minutes away and the scenery is very beautiful.
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Response from Property: Keep moving forward with a bright heart~🌷Thank you for choosing Hampton by Hilton Sanming Sanyuan District. We are very happy that you chose our hotel and had a satisfactory stay experience. It can be seen from your pictures and words that you are a life-loving person. Thank you for your support and trust in the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again! ——Huan Xiaopeng who loves life
Gusou
Deluxe Queen Room
Stayed in Jan 2024
Family
55 review
5.0/5
Outstanding
Posted on Feb 19, 2024
There are many advantages. The breakfast is not bad. There are multiple charging stations in the hotel's underground parking lot, and there is also a laundry room. I checked in on the fifth day of the first ***** month. The quilts were a bit tight. Except for not getting more quilts, everything else was very good.
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Response from Property: The mountains are high and the roads are long. See the world and find yourself~🎗️The hotel partners are very happy to see your comments. It is an honor that our breakfast and facilities have been praised by you. We have always maintained warm and sincere service to our guests. It coincided with the peak reception period of the Spring Festival. All the spare quilts in the hotel were borrowed by family travel guests. I am really sorry. I look forward to you and Kongren having the opportunity to experience it again~——Warm and sincere welcome to you, little friend
Guest User
Cozy Queen Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 2, 2024
During the Spring Festival, I passed by Sanming and went to Shaxian to eat some not-so-delicious snacks. I was in a bad mood, but I felt a little better after checking into the hotel.
The room was good in all aspects. It was very spacious, and quilts were delivered when needed. There were only two bottles of water in the room, and more could be put in.
The next day, I had delicious Shaxian noodles in the hotel, which was quite satisfying.
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Response from Property: Do your best and have fun 🏜️We are glad that you chose to stay at Hampton by Hilton Sanming Sanyuan District and gave a full 5 points praise. The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious. There will be breakfast bags for takeout. Hampton by Hilton is committed to becoming the home away from home in your heart. We look forward to your next return home! ———Hampton by Hilton
Guest User
Superior Queen Room
Stayed in Jan 2024
Other
18 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The room is quite big and clean. I recommend the fish balls and wontons for breakfast, which are very delicious.
There is a walking bridge at the entrance of the hotel, leading to the river, with a nice view.
Special praise for the front desk and waiters, who responded quickly.
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Response from Property: Have the most gentle dream, filled with the world's hurried pace~💐Dear, I am very happy that Hampton by Hilton Sanming Sanyuan District has left you with a good impression. Thank you for your recognition of our hygiene, service, breakfast and environment. I look forward to your next visit and wish you all the best. ———The brilliant and gentle Hampton by Hilton