Guest User
September 26, 2024
Overall, it’s ok and it’s barely making that grade. Certainly, not a 4 star, not sure who’s measuring that, but it’s not even close. AC doesn’t work, we are lucky that the weather is mild. Most of the hotel is dated - like from the seventies. Not a pleasant place to hang out. Rooms are somewhat updated and they are spacious for Europe. Service on our first day was good, on the second, absurdly poor. Tried to exchange some dollars, they wouldn’t do it, first hotel I’ve been to that doesn’t do that. Unfortunately, the font desk person was obnoxious about it too “we are not an exchange!” It is generally a hotel courtesy. Pool attendant (very strange person) wanted to charge me for an extra towel, and I quote; “2 people, 2 towels!” In the history of hotels, I’ve never heard of that. Just subpar performance from a hotel that boasts a 4 star rating. Gardens are nice. This area has so many options, pick something else is my recommendation.