Guest User
August 6, 2024
The rooms are all very good.
The only downside is the communication problem.
The night before, I called to book a packed breakfast to take away for the flight (4am). The lady at the front desk said it was no problem. After telling us the room number, she told us to come down to get it the next morning, and then helped us book a bus to the airport at 4am. Everything was very pleasant until here.
When we came down, it was another woman at the front desk who was slowly helping a guest check in early. This guest should have booked for the next night, but arrived at the hotel at around 3am in the morning. After we waited at the front desk for ten minutes, I told the woman at the front desk that we had a bus to the airport at 4am and were leaving soon. The woman at the front desk asked me to serve the lady in front first. Finally, the security guard next to me couldn't stand it anymore and said to help us deal with it first. The bus was really leaving, so the lady at the front desk was very reluctant to help us check out, but said that we couldn't take the packed breakfast. At that time, we were too lazy to argue, so we just left.
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