Beach Star Ibiza

The room did not looked at advertised. My husband and I were given two single beds. Which is not what was in the picture. This hotel advertises itself as a four-star establishment, but my experience was far from it. The beds were extremely hard and uncomfortable, more like sleeping on a piece of cardboard. The pillows were so thin they might as well not have been there. I woke up with a terrible backache and was shocked by the amount of wear and tear throughout the room. Which looks nothing like the pictures online. There were holes in the curtains, stains on the couch, and the bathroom was dimly lit, making it feel dirty and uninviting. Breakfast was another disappointment. There were very few options, and the fruit and pastries looked far from fresh. I couldn’t stomach anything there. I ended up leaving the hotel after just one night because I simply couldn’t sleep on the bed. To make matters worse, I was not able to get a refund for the remainder of my stay. I booked through Love Holidays, but after this experience, I’ll never use their service again. This hotel needs a lot of work before it can truly call itself four-star. Save your money and look elsewhere! Love holidays even refused to let me raise a formal complaint. I am still battling with them. Don't book!

Positives Good location, right next to the ferry over to San Antonio bay. Good budget hotel if you want something that feels a bit more holiday like, and less party hotel. Nice sized room, very basic but you get what you paid for. Pool is a nice size for a small pool, with plenty of sun loungers around it. Good hotel bar and restaurant. Good cocktails and non alcoholic options. Late checkout was until 2pm and cost €29. Negatives Definitely an adult hotel and mostly suited to weekend visits to the island. I wouldn’t personally spend more than a few days here. You have to pay extra for the safe. €5 per day Our toilet kept getting blocked. The hotel did sort it but the standard of the bathroom wasn’t overly great.

We were allocated a room beside the lift.The lift squeaked all day and night we requested a room change nothing available at the time.We eventually got a room change three days later.No smart TV and only 3 chanels in English.New room was adequate.Broken tiles on the stairs up to our room.Air conditioning broke twice .We contacted reception and the girl who came up could not speak English she had to use Google translate.We asked for a fan but was unsure if she could give us one as the staff would need it in the morning.She finally relented and gave it to us.There is a charge for the safe. which should be included in the cost.The hotel itself is very run down and needs a complete overhall.Pool area tatty and wood breaking off the sides of the cabanas .Was not a cheap place to stay and you would definitely get better value for your money.I would rank this hotel as barely a 3 star.My advice ....do not stay here worst 4 star I have ever stayed in.Only nice thing were two members of staff Carlos and Sarah who tried to sort out our issues and were were understandiing.

Beautiful bedroom with see view, clean with a little kitchen. The staff is very kind and take care about us for exemple to advice us about booking party or taxi… about all things and commodities around the hotel. The bus line 9 close to the hotel to go to the airport.. good vibes and place. I enjoy my stay with my family.

This hotel is practically beach front. It’s within walking distance of the ferry to San Antonio which costs 5 euro one way and takes 10-15 minutes. Free parking is available at the bottom of the road, ask reception as you have to park on the correct side of the signs. The hotel is clean, rooms comfortable, lovely pool with DJ, pool towels available, shops, bars and restaurants only a very short walk. Would recommend.

We stay at this hotel in mid-september the weather was just nice and we enjoy a lot along the pool with the live DJ, staff were very friendly and they helped a lot booking taxis and recommended a lot of places, They ever booked us tickets for Ibiza clubs. Our room was big and with a nice view over the pool, breakfast was great. Thanks so much for your kindness Juan :) We want to come back.