The Ritz-Carlton Bacara, Santa Barbara Reviews

Absolutely incredible experience. Amazing services, great food, beautiful rooms. We were taken care of in a professional way. Special thanks to room service, you made our night. It was my husband's birthday and we had so much fun

Goods

Waiting for a long time to get my car; charging the wrong billing amount; helping me make a reservation at restaurant but actually not successfully because no my name; changing extra breakfast fees but the room fees is included the guest’s’ breakfast. Really bad experience

The hotel I booked for a friend is relatively close to where I want to go. So we chose here. The Ritz-Carlton brand has always been a very good brand. The service industry is good.

If you want to stay here, it is recommended to drive a Porsche or Ferrari, otherwise you will get a blank look when you walk in. The service staff at the hotel are completely unenthusiastic and the wrong bill amount can be said to be the most outrageous Ritz-Carlton I have ever stayed at. Is a thousand dollars a night really appropriate? Things are extremely expensive. A small waffle costs dozens of dollars, and having money and being a ********** are two different things. The hotel facilities are relatively old but functional, barely meeting the standards of a five-star hotel. Ritz-Carlton heirloom coffee cup, all I can say is that you are so beautiful.

Service is good but it’s really old But there aren’t really any good hotels in Santa Barbara. Let’s just make do with it.

The facilities are a bit old, the room is a bit small, the environment is good, the service is also very good, and it is pet-friendly, it is very convenient to bring dogs, and the service staff love dogs very much. The hotel is big, close to the beach, there are many entertainment facilities, and the beach is very clean. Very easy walk to the beach. The only downside is that the hotel room is a bit small, probably because of the time and the facilities are a bit old.

The catering is a mess, there is no cooking, the breakfast is cold, and the room does not even provide a hot water kettle. It's also an American hotel. I stayed at the Four Seasons in New York. At least the restaurant is OK and the service is online. Very disappointed with Ritz Carlton 😞.

The hotel is located on the seaside of Santa Barbara. Many local people will hold some wedding ceremonies here. The rooms are decorated in pure American style. It is a little old, but it is still well maintained. It is a typical resort hotel

The room is small, the service is poor, and the price is expensive

The service is very good, the location is good, there is a hotel activity center

Check in was 3PM or 4PM and we were told our room was not going to be available until 5PM due to a maintenance issue. We arrived at 6:30PM and were told there was an ongoing maintenance issue and our room would not be ready for 40 mins. They did offer us 1/2 price on one night which was nice. In general the food was very overpriced and the atmosphere was so so. Two of us got sick on the chips and guacamole the first night that were served at the bar. The rooms need updating and it just did not feel like a Ritz Carlton. The advertise that they are in Santa Barbara but they are 15 - 20 mins north of Santa Barbara in a town called Goleta. The hotel just didn't have a good feel and we were not happy.

Hotel room had a lot of wear and tear. Feels like the up keep has been a low priority. Additionally valet service lost my adapter for my car and wasn’t helpful with replacing it.

They did not even provide dental kits The restaurant did not have fresh juices! It was just very inconvenient!!