Novotel Santa Cruz de la Sierra Reviews

very good hotel with good prices. especially i was grateful to the reception offer me breakfast even at 4am.

Hotel is good but they make many tricks , when I check out they charge me 200 bolivariano, because they said I was using their coffee and water , in fact instant coffee is not shown the price on table , at least nobody know that’s not free ! And water on the table they didn’t tell me that’s cost extra money ! This is very bad tricks ! Not good way to charge service cost !

The room is a little smaller, but very clean and tidy. It has a beautiful view of SANTA CRUZ city outside. There is a large supermarket next to the hotel and there is a restaurant next to the supermarket. Shopping and eating are very convenient.

Excellent hotel. Staff are kind and helpful. I found the restaurant a little expensive. The only point to be improved: at breakfast it was uncomfortable for flies to enter the room every time the automatic door leading to the pool area was opened. You would have to turn it off at this time. The pool was also very busy with events and I couldn't use it a few times.

Very old hotel

El hotel es hermoso … te inspira mucha tranquilidad . Limpio y sus camas muy cómodas

視野無敵，大落地窗

整體感覺還可以

Nice hotel, clean, modern and very comfortable. Nice view. The best option for a solo traveler or business trip in Santa Cruz

The air conditioner was off when we arrived and thehotel Was very hot, very small rooms modern but small. Tv not smart

Friendly and very accomodating staff. The rooms are clean, modern and very comfortable. Would defintely stay there again.

the room had water leak when it rained, the room was flooded. The attention of the staff leaves much to be desired.

Great service in restaurant.

This was the worst stay in any Novotel Hotel for me for a specific reason: there was a wedding party in the hotel complex and we couldn’t sleep at all until 3:00 A.M. because the music was so loud that even on the 14th floor where we were, it was impossible to fall asleep even with the earplugs and noise cancelling headphones. We booked this hotel to have a comfortable night to rest after 2 weeks of travelling through Bolivia and instead we couldn’t sleep and were extremely exhausted the next day. When complaining to the hotel staff they told us that they cannot do anything until 3:00 A.M. The building is obviously very poorly built and this was not a 5 star experience at all, I wouldn’t pay even 30€ for this. I wouldn’t recommend anyone to stay there during the weekends, when the weddings are taking place. Otherwise, when there is no loud music, the hotel is very nice, but not being able to sleep ruined our experience completely.