Hotel Santa Cruz Plaza
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Santa Cruz

Hotel Santa Cruz Plaza

No.1 of 4-star Select Hotels in O'Higgins
Pl. de Armas 286, Santa Cruz, O'Higgins 3130000, Chile
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A stay at Santa Cruz Plaza places you in the heart of Santa Cruz, steps from Plaza de Armas and 3 minutes by foot from Museo de Colchagua. This upscale hotel is 0.8 mi (1.2 km) from Laura Hartwig Winery and 1.8 mi (2.8 km) from Casino Colchagua.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 79 Reviews
Amenities
Indoor swimming poolOutdoor swimming poolCasinoSaunaSpaMassage roomPrivate ParkingFreeBarRestaurantConference room
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Surroundings
Landmarks: Rutas Colchagua
(<100m)
Landmarks: Plaza De Armas
(<100m)
Landmarks: Templo Parroquial de Santa Cruz
(<100m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard Twin Room
4

Standard Twin Room

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
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Standard King Room Non smoking
10

Standard King Room Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
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Suite
8

Suite

1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
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Deluxe Suite With Double Bed
4

Deluxe Suite With Double Bed

1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Towels
Private toilet
Room Details
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Junior Suite Studio
4

Junior Suite Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
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Guest Reviews(79)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
A‍r‍t‍u‍r‍o
May 20, 2024
El día que llegamos (viernes 17) hacia mucho frío. La calefacción central no estaba encendida. Los aires acondicionados de las piezas no era suficiente para calefacción. Pasamos mucho frío en todo el hotel.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 26, 2024
Una excelente experiencia. Desde la atención en Santiago con Dominique, hasta la cordinación con Marilú en el Hotel. Todo excelente, limpio, coordinado, muy atento el personal. Personal joven con muchas ganas de servir con excelencia. totalmente recomendado. Es una experiencia sublime. El museo, las habitaciones, la decoración, el paisajismo. Todo. Felicitaciones.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2024
Quedamos con mi marido y nuestra pequeña hija Laura maravillados, no conociamos Santa Cruz, y fue lejos la mejor experiencia que hemos pasado, fue genial, disfrutamos mucho, nos falto tiempo para haber recorrido más lugares, los museos a otro nivel, muy interesantes, nos falto tiempo para seguir recorriendolos y tuvimos el honor además de conocer a Don Carlos Cardoen y le pedi autografiar un libro de su autoria. Esperamos volver en otra oportunodad de todas maneras.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 20, 2024
La atención del personal es excelente, limpieza, y comodidad del hotel la calefacción del dormitorio muy buena y la buena comida de su restaurante. También es muy cómodo el sector de masajes, y el personal a cargo muy amable. Los alrededores del hotel a parte de estar muy central está todo cerca los bancos la plaza etc
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2024
The hotel feels outdated and the bathroom is the worst. I feel I am owed a huge apology by the management and the staff at the reception desk. Today is August 15 2024, my husband and I spent two nights at this hotel in room 221. The first night was uneventful but last night, without any regards for the guests, the hotel began to have construction work that began before 9:00 pm and ended after 2:00 am. The phone in our room didn’t work so calling the reception desk was not possible. After hours of agony with the most horrible construction work noise I had to dress and go downstairs to the reception to speak with an employee that said to had no idea what was going on. Let me mention that the hotel was almost empty. The hotel had two separate buildings. I don’t understand if construction is going on how we can be given a room right next to the construction. No explanation, no apologies at checkout. Total lack of consideration, common courtesy, and lack of empathy. This shows a hotel run by people that don’t care about their customers. I believe that mistake happen, but when they happen empathy and courtesy is the least that can be expected. I truly don’t recommend this place, not only for the need of renovation in the rooms but for the lack of customer service on the employees at the reception desk and the poor management
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 6, 2024
Excelente experiencia en Cata de Vino con la Sommelier Alyn del Hotel Santa Cruz. Vinos de pequeños productores de la zona: D Nico (Chardonay) / Picaflor (Carmenare) / Cóndor (Cabernet Savingnon) y Alchemy (ensamble: Carmenere, Cabernet, Malbec, Syrah). Muy buena explicación, excelente maridaje y con una atención estupenda. Recomendado 100% para quienes visiten la zona, sin necesidad de moverte del lugar o en un horario y día no hábil.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2024
Todo excelente salvo lo relativo a cobros. Los cobros son poco transparentes. Supuestamente existe una oferta de 2 x 3 de domingo a jueves (adjunto captura de instagram) donde la noche sale $133.000. Al reservar llega un correo por un valor de 298 dólares (que ya no respeta la oferta de instagram). Finalmente en el hotel te cobran los 298 dólares pero además agregan el IVA (a pesar que en instagram dice que está incluido). En conclusión, las 3 noches salen por $336.000 aproximadamente, por lo tanto, la oferta no existe.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2024
El ambiente y la atencion de su personal es destacable,volveria sin duda,su restaurant varietales es un icono dentro de la gastronomia,su bar chaman destacable y que decir del entorno natural que hace que todo sea especial y que te haga volver lo mas pronto que te sea posible.
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N‍a‍t‍t‍y‍e‍s‍0‍2
July 3, 2024
Viajé en familia, incluido dos niños En general es un hotel precioso, con decoración colonial, el personal del resturant vestido de huaso, la comida es buenísima, muy tradicional, y con música folclórica en vivo, incluso al desayuno, punto a favor. Las habitaciones cómodas, con el servicio justo para estar a gusto, cafetera, frigobar, caja fuerte y set de baño; lo malo (nos alojamos hacia el lado de la calle) se siente el ruido de los vehículos. Como datos prácticos, tiene acceso directo al Museo de Colchagua (imperdible), acceso al ******, que también está al lado, tiene zona de niños e incluso ofrecen servicio de niñera y tiene su propia agencia para tours. El personal muy amable y dispuesto. El único punto en contra: Nuestro viaje a este hotel fue principalmente por la piscina techada, lástima que no se puede ocupar todo el día, solo te dejan ocuparla una hora al día y hay que reservar (esa información no esta en la página web) y, si bien tiene buena temperatura usan demasiado cloro, duelen los ojos al poco rato de estar ahí, podrían utilizar otro producto.
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 108
A stay at Santa Cruz Plaza places you in the heart of Santa Cruz, steps from Plaza de Armas and 3 minutes by foot from Museo de Colchagua. This upscale hotel is 0.8 mi (1.2 km) from Laura Hartwig Winery and 1.8 mi (2.8 km) from Casino Colchagua.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a meal at Los Varietales or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the swim-up bar.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Free valet parking is available onsite.

Make yourself at home in one of the 116 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Services & Amenities

Indoor swimming pool
Outdoor swimming pool
Spa
Bar
Restaurant
Conference room
Kids' club
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromINR16925
Hotel Star Rating4