Hotels near Santa Fe Springs Promenade, Santa Fe Springs

Breakfast is very simple during the epidemic, but there are many choices. The staff is very nice and welcoming. The room is large enough, and the sanitary conditions are very good at the Motel level (of course it can't be compared with the high-end hotels, but it is also clean). The biggest problem is sound insulation: I can hear the talking and ”activities” next door, upstairs...other than that I am very satisfied!

So I have pros and cons for this location. We stayed there Saturday through Monday. Here we go Pro: Great location close to freeways, lots of great food and things to do. Pro: Classic older building with a fantastic staff. Super friendly team. Con: The room was just plain hot. There is a guideline on the hotel controlling the air and how cool it is. (We like a cool room) picture attached and it always blew regular air and it was not conditioned and never cold. We asked for a fan and it was on its last legs and barely blew any air. We asked for help and we’re told it was a hotel policy and uncontrollable Con: perk of Embassy Suites is the reception. Bowl with bag of chips and peanuts and only one drink ticket per person. What? This is not what we expect from Embassy Suites. Con: $12 a day for parking is unnecessary and just a gouge. We have certain expectations as a diamond member and this is just not good. Your rating is for your awesome staff and location and environment.

Excellent location easy access service, facilities in very good condition in general what is expected in hotel by hilton highly recommended

We're going through a horrific heat wave here in California, and I don't have an AC in my apartment. Because of Covid 19, many public places, such as our public library, are closed; places where people can cool off from this heat. I'm a teacher working from home and it's hard enough sitting in front of a computer all day; I don't need the heat to aggravate the situation more, but aggravate it did. Because I needed a cool place where I could work, I decided to book two nights at this motel. I chose this particular one because it's fairly close to my apartment and the price was ”reasonable.” All I needed was a clean room, a working AC and reliable Wifi. I only got one of three from my wish list. The room was disgustingly dirty: spider webs in the bathroom, dirt and grime underneath the vanity, filthy chairs, filth everywhere. I wasn't able to shower because the shower head wasn't working. I only got running water from the tub faucet, and I wasn't about to sit in that tub. The wifi worked fine when I first checked in and during most of the day the second day, but then it went dead. There was no way I was able to connect using their wifi so I ended up using my hot spot for my first class, and then I came right back home where I at least have running water, reliable wifi, and a clean place to sleep.The AC worked fine, but it's too bad that this place is so rundown. The motel usually serves breakfast, whatever it is they serve, but because of the state regulations due to the pandemic we're going through, breakfast, ice and the pool were unavailable. I'm was very happy to burn rubber and come back home, albeit to a very hot apartment. Two nights was more than enough.

It was originally an online credit card payment, but when I went to the store, I said no, and the price in the store was more than a hundred higher than the price of the Ctrip app. Is it going to go? In the end, I still live. The hotel has a quilt. blanket

We spent 7 nights here. Located in a country club setting. One side overlooks golf course. Golf course is closed. Pond view (not lake view…only complaint I have) was not desirable as Golf course is going through face lift. Once done it would be awesome. Even without the face lift, we had great views over looking down town sky line from a distance and golf course greenery down below. We got 8th floor which made it so much better. I’d suspect that that lower floors ( all front facing) would still be good. Staff, every one we interacted with, was brilliant. They sure understand hospitality! Facility is pretty new. Lobby is well appointed. Breakfast area can get busy. Waffle station for made it order waffles was a nice touch. Staff was ready to help. We wanted meatless egg and they were willing and able to accommodate. Swimming pool. Fire place sitting areas. Laundry (didn’t use but is supposedly dirt cheap). Gated community like entrance. Parking was full every evening. They have rights for street parking. Just off the freeway. We found this location very convenient. 25-30 minutes from LAX, Disney Land, Down town, Beverly Hills/ Hollywood etc. We opted for larger deluxe room which was so well worth it. We had issues with the pullout sofa. Quick call and prompt response. Issue fixed with a pleasant smile. Like most places you tell them at check in how often you want the room service. Elevators were spacious. Three of them so wait time was minimal. Wi-Fi was pretty good. Beds were comfortable. Great experience!

Overall, okay. You get what you pay for: a relatively clean but basic room. The AC was loud but functioned well. Wifi functioned but was slow/spotty when streaming. Bring your own conditioner because they only provide shampoo and soap.

This hotel was great for our stay here in California. The room was spacious and clean and the bed was extremely comfortable after a long day out whether around Los Angeles or a 17 hour day in Disneyland. The fridge was great bigger than we expected. We managed to store lots of bottled water and a few 2L bottles of juices with all our yoghurts etc for the mornings and during the day. Fridge is a great size for trips to Target which is across the street less than 5 min walk. Bathroom and other parts in the room we couldn’t fault had everything we needed for our stay to make it comfortable. As we left they were re decorating the halls, apart from all of this we wish there was stairs to each floor instead of just getting the lift up as we were in the 3rd floor room 355. Stairs would have been nice inside the blocks as there is only a fire exit stairwell to leave the hotel you cannot get to your room via stairs. Also great for parking a hire car as this hotel doesn’t charge for overnight parking too one of the reasons we chose this as our main location to go back and forth from saving us $350/$400 compared to competitor hotels around LA.

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

Because I came to Los Angeles to watch football, this hotel is very close to Staples and has convenient transportation. The subway station is right outside. The only drawback is that the room is very small.