Best Hotels near Es Cucons, Santa Gertrudis

First impressions of you look from afar are great, it’s when you get closer and this is a hotel trying to appeal to the higher end of the market with a cheap refurb. Negatives: * Offer snacks and drinks at reception or within the lobby area, especially for late arrivals. * Explain the facilities available and where to access them. * Add a welcome leaflet in the room with key information such as meal options for non all inclusive guests. * Offer recommendations for food and general local amenities. * 1 bottle of water complimentary, put it in the fridge or have 2 one chilled and one not. * Fix the aircon, on the lowest setting the rooms are still warm and uncomfortable. * One staff member behind the day bar was very rude when it came to learning I was a staff member of Leonardo Hotels, he did not want to add the staff discount. He also put my food order through wrong, I ordered a cheeseburger but he bought a chicken burger out. Not sure if he even applied the discount as it was €12. I noticed he was rude to a few customers during his shift - 17/10/23. * Couldn’t ask about late check out until the morning of check out. Offers should be purchasable at booking. Would also promote direct booking. * Style of the rooms are an attempt to modernise but unfortunately you can tell this was done at a low budget. The rooms are what would class as standard hotel rooms. * Staff could benefit from some customer service training to provide a more comfortable stay. Positives: * Location is great for access to the beach. Special gate for access to and from beach from day bar area. * Outdoor areas are perfect for sunlight all day. * Two bars one for day and one for night - Changed at 7pm. * Food available at the bar for non AI. * Good selection of drinks. * Checking in and out was quick. * Good size pools which match size of hotel. * Cleanliness of the hotel was to a high standard.

Booked for a hen do with a group of 6 girls, Hotel was clean, friendly staff, great location We upgraded to the premium rooms and it was definitely worth it, rooms were modern and faced the swimming pool, came with fridge, air con, tv, hairdryer, deposit box was extra but only 3 euro per night with 10 euro deposit which you got back, Hotel is 5 mins walk to the egg / west end *****, hotel can be quite lively at any point of day / night, seemed to be more of a younger crowd which suited us but may not be for everyone depending what you want, Breakfast was the usually hot selection (what I would call Spanish breakfast) wasn’t for us so we decide to eat out and found prices reasonable so didn’t bother us too much, Overall I would recommend, and would consider booking again in the future

Hands up for this hotel. Booked the same day of pur arrival in Ibiza. The hotel is the perfect location, close to the bus station, so easy to reach all th beaches around and the city of Ibiza/airport.. and close to Saint Antony center. Super quite area, price super good and cheap for 3 nights in July with breakfast! modest room and super breakfast, really didnt expect so much! We had some issue the day of the departure waiting for our pcr test and everythin got delayed, we were in suuuuuper late due to a series lf unfortunately events, so Toni (the owner) drop us to the aiport with his own car and own timing.. arriving just 30min before departure. I cannot be thankful enough! when in ibiza ill come back soon!:)

The room was clean, well laid out and the beds were made every day. One day our air conditioning broke and before we mentioned it to the reception staff it had been fixed. The entertainment was excellent, although slightly too late at 9:30pm. The animation team were fantastic with the children and our boys loved the kids club! They always interacted with the children during the mini disco and we were impressed with the languages the staff spoke. The restaurant staff were always so helpful and friendly with us. The food was delicious and there was plenty of variety. We were half board plus, but I think that was enough. You wouldn’t get the quality of drinks/food we had when all inclusive at most hotels. Joshua taught the fitness classes, which we found to be an excellent standard. He is clearly very knowledgeable and enthusiastic about this. Overall a very relaxed and safe resort, with slices of the livelier ibiza with touches such as the saxophonist, who was the highlight of the entertainment for us. We enjoyed the fact that there were lots of locals using the resort as well so it didn’t feel like Brits abroad like previous places we have visited.

Excellent hotel, location in small private street and very quiet area. Without children and all luxury rooms without missing details. Nespresso cafeteria with 4 capsules per night, a large bottle of water and a variety of infusions. You can choose the type of coat and breakfast with a variety of products and very friendly staff, fully recommended

02/05/22. Dinner 2 persons. Belvedere Restaurant, Royal Plaza Hotel, Ibiza. Even if you are not a resident, you can be sure of exquisite cuisine in this comfortable room without the over-priced, over designed ostentatiousness of other, perhaps more well-known establishments on the island! This is, or should be, a well-guarded secret!… however tonight’s dinner was a revelation… I had a starter of Caprese salad that would do justice to any Italian place… my companion opted for a ‘main’ course of gambas in garlic with egg - a combination I’ve never encountered before! - I will return to savour this dish another day… My main: fish: Dorada fillet. This was cooked to absolute perfection and compliments were duly sent to the kitchen! No room for dessert … but coffees and brandy for me and more cava (gorgeous) which we had started with, for my hostess… The whole evening was a delight and because of a sudden downpour, more residents decided to eat here.. and like us we’re not disappointed… and the prices… well, has to be the best deal in town, considering the quality of the food! HIGHLY RECOMMENDED. ⭐️⭐️⭐️⭐️⭐️ E.H.

We found the hotel pretty good, basic but clean. Useful to have the kitchenette in such hot weather. Pool area very quiet when we were there, tended to be busier in the afternoons where small groups would come and play music. I think as there’s no bar it would put some people off but we like the quiet during the day. Close to lots of amenities 5 mins walk, mini markets, shops, bars, restaurants etc. 5-10 mins walk to beach but bit further if you want a sunbed. Took us approx. 40 mins to walk to main bars such as Ibiza Rocks etc. which is a bit much in the heat of the day. Lots of bars and restaurants in the area if you don’t want a big night in the main Bay Area. Considering it’s San Antonio it was pretty quiet at night only one or two doors being slammed and people laughing and shouting so got pretty good sleep here if you’re wanting that.

After staying here last year and having a great time and rebooked. I booked a twin room and online the pictures show a balcony, upon arrival we were given a box room with no opening windows, balcony or terrace, it was not what we booked or expected. Upon complaining and asking for a room change Racquel on reception was extremely rude and unhelpful telling us that is the room we had paid for and that no rooms in the whole hotel were available. Firstly I had email proof that I hadn’t booked that room and online I could have booked a room that night for the hotel, also showing it was not full. After much hassle and help from the manager we finally got moved rooms the next day, Racquels customer service was appalling and no apology or response was given despite being given a complaints form by another receptionist. The food, entertainment and cleanliness of the hotel cannot be complained for. However due to such poor customer service by reception (Racquel, long brown hair) I will not be staying at the hotel again.