TOP Recommended Santa Maria Huatulco Hotels with Swimming Pools for a Perfect Stay!

Latest Hotels Reviews for Santa Maria Huatulco

Villa Blanca Huatulco
4.4/5103 Reviews
Quinta Bella Huatulco
4.3/5101 Reviews
We checked in the hotel at 3 PM parking our rental car straight from airport no stops to their parking. Which is a lot behind the guard booth with the gate that goes down and up by a security guard who questions and then allows you on the property and tells you where to park. The night we check in our air-conditioning goes out. It’s mid 80s at night with a tropical storm pouring rain. So we had to **** all doors & windows, meaning zero air flow. Next morning we go downstairs and tell them of the problem. They sent 2 different teams of people to fix it to no success. We advised him we will be leaving the property and when we come back later this afternoon if it wasn’t fixed we were ok with changing the room. We walk out to our car to our surprise was damaged in the parking lot. Not by a car but looks like a cart or something hit it. There is an employee/work entrance where I saw all types equipment being carried between cars yo the door. Wise they will look at their cameras. Come to find out that the cameras do not face their parking lot on their property. Even though there is a bar, a restaurant and an employee entrance and work area entrance. Their told us cameras on face the security booth to let you into the parking lot and the front of the hotel. Returning to the hotel and changing our rooms from a king-size bed to a queen size bed which is a $40 difference tonight. That was not refunded back to us, so we were charged for a more expensive room that we were in one night. The 2nd and last night in the second room we noticed the floor was completely wet in the bathroom and figured maybe they had mopped before we came in. We were wrong also wrong. We dried the floor and later that night going to the bathroom both of us nearly fell to the ground because the floor was soaked again. The roof was leaking. Not in one location but all over. The queen size bed mattress was broken literally broken down. To the point if you were within 3 inches to 4 inches away from the edge of the bed the mattress would just roll you off the bed. That morning we informed them will be checking out of the hotel due to one night at a room with no air conditioning, Iour rental car was damage on their property and then taking no accountability, and the third night let’s just call it a wet room with a broken bed. They refunded the other four nights we had scheduled, but would like to give us back the difference for charging us for emergency room the one night. Seven restaurants on their property however we couldn’t get guacamole and took over 1hour 30 minutes to figure out they have frijoles. I asked for a manager everyday as I know the people working the counter we’re not able to fix these issues. We weren’t able to have a conversation until 1 week later after calling daily. This provider gave me $15 worth of credits for my troubles. WOW way to make your customers fell appreciated🏆
Quinta Real Huatulco
4.4/5101 Reviews
It seems that this hotel is operating at 50% capacity with its staff. For a 5-star hotel, it lacks sufficient personnel to attend to guests adequately. At times, we waited almost an hour to receive towels for the beach. The service for food and beverages at the pool and beach area is extremely slow. The housekeeping service cleaned the room at 4 pm, which was inconvenient. The entire staff seemed stressed and overworked. It's very disappointing that the hotel didn't plan properly for one of the busiest weeks of the year and didn't have enough staff to provide the service that guests expect and pay for.
Secrets Huatulco Resort and Spa
4.2/5100 Reviews
The location and views from the hotel are amazing; however, it is far from being a 5 star luxury hotel, let alone a 4 diamond hotel. The hotel lacks maintenance, the seats in the Mexican restaurant are disgusting (forgot to take more photos) but that's not even the worst of it. My evaluation is based on the quality of the food and drinks...and at least 50% of the recent reviews agree with me. The drinks are of the worst quality, the cheapest. There is only one choice of each type, even tequila and mezcal (being in Oaxaca!). Any vinegar is better than the wine they offer, unless you buy a bottle at 3 times the original price. Even with Club Preferred, you can't find slightly better drinks available at all the bars, unbelievable! The Oriental restaurant is a joke, the quality of the food horrible. They sell you many restaurants and in the four nights I stayed there, they never opened the one specializing in seafood, to give an example. The seafood in the other restaurants is another joke: only ”Dorado” and ”Tilapia” fish, the cheapest in the whole ocean. The rest of the food is OK but not at the level of quality that ”Secrets” sells you. There was one day I couldn't even find ice cream in the whole hotel and not to mention the quality of the coffee: I like Espresso and the taste of the coffee was horrible. The line for the breakfast buffet was always huge. Last two days, they opened a second temporary breakfast buffet and it was really bad with limited options. Don't pay for a luxury hotel because it is NOT. First and last time at the Secrets chain. On the other hand, the staff was very friendly, working all the time and helpful.
Hotel Marina Resort & Beach Club
3.7/5102 Reviews
Marina Resort & Beach Club is AMAZING. This place is in a prime location close to everything in town. It's across the street from Bahia de Santa Cruz, 10 min walk to ”El Centro” (downtown), and a short drive to everything else. It has a beach club with high-end views of the marina, delicious food, and drinks. Cabo, Cancun, and Acapulco have nothing on this place. This is a hidden gem that will make you regret not visiting sooner. The staff is friendly and extremely attentive. We could not be happier with their hospitality. A five-star resort without the cost. The resort fees include an outstanding breakfast. I highly recommend their molletes. We stayed in room 522 which has spectacular views of the ocean to the left, the pool in the center, and the lush mountains to the right. Million-dollar views, for sure! We highly recommend this place. As I mentioned earlier, the only regret you will have is not visiting sooner;) Thank you to all the amazing staff, especially Max who went the extra mile to make our stay that much more enjoyable even when we thought there wasn't anything left to fulfill. All expectations- were exceeded. Fondly, Claudia and Melecio
Hotel Gran Juquila Huatulco
4.4/591 Reviews
Отличное место , все рядом , И парк и магазины и море.

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Hotel Information for Travelers

Number of Hotels115
Number of Reviews2,057
Highest Price€1,261
Lowest Price€32
Average Price (Weekdays)€137
Average Price (Weekends)€151