Guest User
April 11, 2024
Terrible experience, very average to low service, little information, super uncomfortable and small room, the hotel infrastructure seems super old inside, the finishes of the structure and the rooms are terrible, and a very high price for a brand like It is taking into account what they offer. The truth is that I do not recommend it for future trips to Santa Marta. The only thing notable is the pool part and the sand space. I received a dirty room, on the second night they didn't even leave a bottle of complimentary water, anyway! Don't waste your money in Santa Marta, there are better options for the same price, with better service, amenities and infrastructure.
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