Guest User
June 17, 2024
Unfortunately, due to environmental conditions (community strike) it was not possible to reach the hotel. I must admit that they returned the money that had been advanced (after lying to us all day). However, the lying way they handled the situation leaves us dissatisfied. They knew from the first hour of the day that we couldn't get there and yet they made us wait more than an hour at the airport for the contracted transportation. As if that were not enough, they took us to the place of the blockades where they made us wait another hour, making us believe that it could be crossed. Because of his lies, his irresponsible handling of the situation, for making us waste valuable time, for playing with the safety of his guests, I do not recommend him to anyone. Having played with us in this way it is clear that they do not respect the guest
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