Hotels near University Center of Defense, Santiago De La Ribera

Recently stayed here , not for the first time , and although we appreciate that covid has taken it's toll found the hotel very tired. The shower had a door missing , the basin had a crack and there were various areas in need if repair. The room stunk of smoke and the persiana cord needed replacing. One of the beds had a board under the mattress which clunked when you moved. The pool wasn't available and the bar was closed for most of the time . It is a shame and we hope they get back on track because the place was very clean as was the bedding . The staff as usual were very good and friendly.

Simply lovely staff Where do I begin? We stayed in the Bahia and had stayed there and the Triana hotel over 10 years ago. Yet the welcome was lovely and they kindly gave us a free upgrade to a balcony room. Turned out the next day the whole place was full with multiple SEN sports groups, yet it was lovely and quiet. The apartment consisted of a bedroom, bathroom and a living/dining/kitchen and of course the balcony which overlooked houses and the sea in one direction and the street in the other. The apartments are the sister building to the hotel, so the facilities are shared. Opposite is a 'Chinese Bizarre' and you are a 5 minute walk from Maxi Dia supermarket. Although you are self catering do give the hotel restaurant a go. E15 buffet for lunch or dinner and E8 for breakfast. We had dinner twice and they brought out crusty fresh gluten free bread for me. There is grill station for fish and chicken. A massive salad choice, lots of different traditional Spanish dishes along with pizza and pasta. Plenty of fruit, desserts & ice cream. Wine and soft drinks are reasonably priced too. Prices in Spain have increased but the Lo Pagan restaurants and bars are reasonable. The hotel bar is frequented by locals and they sell pizzas and sandwiches, shoe football games and large spirits with mixers at E5.50 We went end of may and the pool bar wasn't open, but the unheated pool was. It was cool but not cold and very refreshing! You can hire towels at E10 refundable deposit which they refresh at no extra cost. I left my glasses at the local spa and the staff kindly contacted them and organized a taxi to go and get them. All 3 receptionists were BRILLIANT. Really chatty. The older lady spoke perfect English, the two younger ones were quite as fluent so I got to practice some Spanish with them. Everyone is treated as special which makes this place one I thoroughly recommend. I will be back as soon as I can afford it

No way is this a 4 star hotel , for anyone who says it is then they’ve never stayed in a 4 star before. Yes the room was clean, the location is excellent and the staff were pleasant however…. Bed was uncomfortable with the flattest 2 pillows I’ve ever seen , might as well have not had one, my pillow case had rips in it too. Room had a kettle with a lid that didn’t close and we had 2 breakfast tea bags, 2 menthol tea bags, 2 sugars and 2 small milk/ cream pods, no coffee sachets. I have never known a hotel that provides a kettle that supplies tea bags and no coffee especially in Spain where coffee is a firm favourite at morning times. I’m sure they don’t provide it in the hotel as they want you to use their restaurant. There was a small fridge stocked with a few fizzy drinks and water , we used one bottle of water and at €3 for a small bottle we didn’t buy anymore. We just thought the hotel was basic, for what we paid it really wasn’t worth it, I do find though that the “ star rating” for anything in Spain regarding facilities etc is wrong, what they say is 4 star is really 3. A Premier Inn back in the UK is much nicer than this hotel AND it’s cheaper, great value for money. We definitely won’t be stopping at the 525 hotel again.

The room was very acceptable except the beds were basic and quite hard. The pillows were of poor quality . We had a view , but unfortunately it was of the desalination plant opposite. Air- Con very good . Safe in room free and worked well Breakfast was extremely poor and bland . No fresh fruit the first three days - only tinned . Then only melon and banana , next day kiwi !! A treat !! Considering the area we are in we found that hard to understand. No omelettes just fried eggs. One day actually started cooking my own as the chef was no where to be seen . Pre cooked scrambled eggs - there for the whole service . Bacon and sausages swimming in grease . Hard boiled also available. A selection of of sliced bread , no rolls etc . I think you get the picture. Coffee machines were good . Selection of various coffees , hot water and milk. When we got here the hotel was extremely busy. Wedding on the Saturday. Outside area /pool was cordoned off to “hotel guests” On the Sunday still busy , again “outsiders” came in for a child’s confirmation and pool party , so wasn’t again available for residents . My biggest disappointment was how ever after using the outside pool for nearly 4 days , I was told it was closed until July !! It was cordoned off . I complained and was told the pool had been closed all the time , they had no knowledge of the other use and if I wish to use it “that was my responsibility “ . we had to use towels from the room The Spa was “free” and part of the deal and I have to say was the highlight of the stay. Although the other reviews were spot on it’s in no doubt in decline . The area is rusty , the walls plaster and paint coming off . Being salt water and hot it needs constant maintenance I guess - clearly still not getting it . After Monday the hotel was extremely quite. The staff focus on service is non existent- no eye contact always looking at computer screens and no care or answers to enquiries. We didn’t eat in the hotel - not sure anything was available to be honest. There was no bar person except if you pressed a bell . The Hotel is situated as well we knew , right on the outskirts of town , but there are a few places to eat out locally ( rose Indian restaurant) the very best . There is also a “petrol station “ across the road that serves good food , beer and coffee . I know doesn’t sound great but worth a pit stop ( very nice people) . The walk into town is a brisk 20 minutes. As with many Hotels it could be great with the nature environment and beauty but it seems that there is no will and desire to be so .The management have lost their focus. I would come back to the area , but certainly wouldn’t come back to this tired, uninspiring place and quite frankly I’m not sure they cared if I did or not .

All right the hotel, clean, good food, near the beach 😊😊

Es la segunda vez que pasamos un fin de semana mi pareja y yo (la primera fue en junio). Nos encanta su ubicación y su tranquilidad, ya que de trata de apartamentos independientes muy cómodos y con un servicio excelente. Si buscas tranquilidad para ir con tu pareja o en familia, este es el lugar ideal. Volveremos seguro. Óscar Cánovas.

Came here to stay as part of a wedding party. Where to begin? Overall the hotel is nice. It’s clean, tidy & spacious. The staff were welcoming and all spoke English. The pool was clean tidy and the facilities were top notch. The rooms were in my opinion so so. I was sharing a twin room with a family member. When we got to the room it was clean, tidy and ok. Maybe my expectations were a tad high however for a 4 star hotel i was expecting basic bits to be done right. There was only 1 small bottle of water in the room baring in mind there were 2 people staying there. There was no kettle or teas / coffees bits in the room and the bathroom all be it appeared clean and tidy had a fair bit of hair quite possibly from the previous guests in the shower. The shower also appeared to let out water whilst using it which in turn meant having the mop up the floor. The thing which also surprised me was when I asked for an iron / ironing bits was advised by reception that they don’t have one for guests. The breakfast in the morning was good. There’s a range of continental bits and the usual egg, bacon, beans and cereals. It’s plentiful and kept topped up. Overall would I stay here again. Maybe. I didn’t raise the issue with the bathroom as I didn’t have the time due to being with the wedding party.