Norus Las Condes Reviews

適合做飯，樓下就是超市，購物很方便，周邊都是大使館區，治安相對比較有保障，樓頂有泳池，不過人比較多。

El personal de administración cobra supuestamente el IVA como adicional a lo pagado en la reserva a través de la plataforma pero se niega a entregar factura por el importe total del arriendo

Todo muy correcto, recomendable. Las ventanas no son insonoras por lo tanto se escucha el tráfico constantemente.

設施：有帶烘乾功能的洗衣機

It is an appartment on the 9th floor of a 22-storey building. There is a little pool on the rooftop of the building, and they have a cardpark in the basement, 5 storeys underground. The appartment itself is rather small, but is equipped with everything necessary. The aircondition would benefit from some regular maintenance I suppose!

Good location, apartment is getting worn out, there is no contact with staff.

The apartment was clean and comfortable. It was furnished and the kitchen had utensils to cook and to serve. The view was spectacular from both balconies. Housekeeping came when requested ( except holidays and Sundays) and the staff, building concierge and Norus office staff was helpful and friendly. My only complaint is that the housekeeping supervisor and a handyman came to the apartment in my absence without any previous warning. I discovered this because a bed was moved from one side of the bedroom to the other side. That’s not acceptable. Other than that our stay was relaxing, comfortable, excellent transportation, connectivity and supermarket, stores and Mall at walking distance.

The maintennace conditoons are horroble the stove and the oven were no working at all, I could not cook, being with my children i the property- cleaning also very poor, terraces full of dirt and rooms (corners dirty.

Dulce was very kind and patient.!! Thank you Dulce.!!! The other front desk gentlemen were helpful too.!! Thank you Sir’s.!!

Very poor management. Bad experience, no Customer Service at all.

Norus charged me for a piece that does not damage, possibly the maid had an accident and broke it, without investigating what happened they charged me. They leave all the responsibility to a secretary and the supervisors do not want to answer the phone. They have lost a customer through negligence, I will never return to this place.

Highly recommended! Great location and with all necessary utensils.

Mala cama y almohadas limpieza regular, le falta mantenimiento al departamento donde estuvimos. Los baños con cortinas de baño lo que estoy poco higiénico Buen estacionamiento El personal de aseo no lava la loza. Hay lavavajillas pero no dejan detergente para la máquina. Estuvimos sólo 2 noches por lo que no se justificaba comprar En fin, no volveremos

Muy decepcionante! Tenia ganas de conocer estos departamentos hace tiempo, ya que viajamos seguia Stgo. Pero fue1 decepción! Nada que ver con las fotos que muestran! La mantención deja mucho que desear, las tinas saltadas y viejas , SUCIAS! deberían dejarlas en remojo con cloro Usan aun cortinas de baño que son antihigienicas La Pintura del departamento hace rato que debiese ser renovada Las cortinas sucias del smog, ya son grises en vez de blancas El aseo PESIMO apenas los baños y la cama No te lavan la loza y amenazan con multa si no la dejas limpia La cama, pésima Le pinen encima un colchon delgado de espuma, pero es mas corto que la cama y entonces las almohadas quedan más abajo y uno amanece con dolor de cuello El establecimiento excelente Me dejaron dejar mi auto después del check out sin problemas Cero comunicación de parte de ellos con el pasajero para preguntar si todo estaba ok En fin, no vuelvo pk la mala calidad del departamento Hay muchos lugares iguales o mejores y más económicos @