Hotels near Religious Poor Clares Regina Coeli Monastery, Santillana Del Mar

Wonderful, historic and charming hotel. I love these small, family run boutique hotels and Casa del Marques did NOT disappoint! Lovely room, comfy bed, clean and pleasant. Front desk staff was super gracious, helpful and pleasant. Breakfast was OK. Bar was great! Even better was the help yourself bar in the picturesque back courtyard, full of blooms, orange and lemon trees and two onsite house cats to make it interesting! Only real comment I would have is that updating the rooms really is in order. The bathrooms need a complete overhaul. Loved the bidet, but renovating / updating the bathroom to include getting rid of the shower-in-the-tub, would be equally as acceptable. Lighting not all that good; fairly dim. The electrical system probably need updating, to include more outlets AND USB / USC outlets be made available in the rooms. My adapter took care of all my needs, but I had to move the mattress out in order to use the single outlet behind the headboard - I used both USB outlets, both USC outlets, and the plug. Crossed my mind that I might be overloading the circuits, but I had no mishaps. Just a crooked mattress. The motion detector lights on the stairwells worked most of the time, but were still not enough. Tripping and falling down the dimly lit stairs - even with the motion detector light on - was a real possibility. An accident (and possible lawsuit) waiting to happen I thought every time I descended the stairs from my room. Since there really isn’t all that much to do in Santillana Del Mar (the Main Street is two blocks long and pretty much a single street filled with souvenir shops, cafes and hotels), this was a lovely hotel to hang out in!

The hotel is just beautiful. The common rooms are decorated with very good taste. Large gardens and outdoor spaces. Swimming pool. Farm. There are several parking facilities so you don't need to worry**** about moving the car. The hotel is very comfortable and very comfortable.

Very nice Hotel ..Good location , 10 -15 minute walk to seafront . Easy parking. Quirky with lots of motor racing memorabilia . Rooms were very comfortable, and ours had a jacuzzi. Breakfast very good ,We were there at same time as a coach trip but breakfast service was very good, with good selection and choice of omelettes. Very nice pool and patio area , if weather is good. Would definitely stay again.

We really enjoyed our stay at the San Mar. We wanted a Cantabrian hotel that was right on the beach so we could lie in bed and listen to the sea, so this hotel was perfect. The playa de Luaña is a lovely beach with a small surf school and lifeguards/ first aid. Walk down the steps of the hotel and the beach is at the bottom- perfect! Our double room had a terrace which was nice although mainly on the shade from the afternoon on. The bed was actually two singles, and the mattresses seemed to be memory foam which were very warm at night. There was no air conditioning but we were anxious about mosquitoes. The hotel supplied a plug in bug zapper for the room. Rooms were made up every day, which was lovely. Fresh towels also every day. Breakfast was self service in the basement and was ok- a choice of fruit, yogurt and lots of bread, jamón and queso, with some croissants, jams etc. We had a drink in the bar every night and often played cards on the terrace. Service could be a bit slow. We had dinner in the restaurant twice (much preferred it to the one opposite) and food was good value. Overall a lovely place. Was quite expensive (€120/night) and often we were waiting to get the attention of the staff- both check in and out we were waiting for at least 10 minutes for people to come. Service could also be a little gruff at times. We would recommend a stay here- the location is also great with Comillas and Santillana within easy drives, plus the amazing Restaurant El Remedio.

Having spent five weeks travelling throughout Spain, and having experienced first class welcome and service at every establishment from the smallest roadside cafe, to five star hotels and restaurants, we were extremely disappointed by the ”welcome” (or lack of!!) that we received when we arrived at the Gran Hotel. No eye contact from the male receptionist, a brusque, mumbled ”hello”, and even though my command of Spanish is far better than his of English, he insisted on trying to communicate in English. We were issued with key cards, absolutely no information given to us about facilities at hotel, eyebrow raising and pen tapping when I asked my husband which dining slots he'd prefer as they had to be pre-booked, and we even had to ask where the lift was - a pointed finger directed somewhere behind us and a sharply uttered ”there” were all we got. Room was adequate - nothing special and no extras. Cheap toiletries and an expensive minibar. Dinner in the restaurant was excellent and the staff were fabulous. It was a really excellent experience and the food was wonderful - very, very highly recommended. Another redeeming factor was breakfast the following morning which I must admit was first-class, apart from the female member of staff who was very hostile and unhelpful and barked at me to get out of the way so she could adjust the coffee machine which had developed a fault. In mitigation, she was run ragged as she seemed to be doing everything on her own, but was joined half way through by a very friendly and helpful male colleague which was a blessing. If only they could train their staff that they'll never get the opportunity again to make the best first impression, I'd have given this establishment 5 stars and we'd love to return, BUT, we really don't want to risk being greeted as a nuisance rather than a welcome and valued guest.