Holiday Inn Santo Domingo Reviews

Love coming to this hotel,always clean the breakfast buffet is so delicious and have a lot of variations for you to pick

Even before I checked into the hotel, I already felt the hotel's friendly service. I sent the hotel an email to contact the hotel for pick-up before I checked in. I already had a good feeling when I exchanged emails. After staying for 2 nights, I don't regret my choice. Stay at this hotel.

The hotel is in a good location, the rooms are new and modern, but the breakfast is average and quite expensive

The overall environment is very good

There are many types of breakfast and the hotel service is good.

My only complaint was that the stocked mini bar in 2 of the 3 rooms was not complimentary ******* guest perk so at the end of the stay, I had a huge bill. As ******* guests, we are used to extra perks during travel so this was a turn off. I strongly recommend putting clear signage that stocked mini bar in room is not free. Outside of that, our vacation surpassed all expectations, thanks to the exceptional team members who made our stay truly unforgettable. From the moment we stepped foot into the hotel, Alejandra, Manuel, Shaquill, Estephanie, Maicol, Robert, and Adonis greeted us with genuine warmth and hospitality. Their attention to detail and dedication to ensuring our comfort were evident throughout our stay. The breakfast servers, including Freddy, Charles, Fanelis, Gabriela, and Claudio, were outstanding in their service and attentiveness. Each morning, they made sure our dining experience was not only delicious but also memorable. Special thanks to the managers, Estephanie and Robert, for their exemplary leadership and for making sure every aspect of our celebration was flawless. Our driver, Norberto, deserves a shoutout for his professionalism and punctuality, making our transportation needs hassle-free. We recommend Holiday Inn Santo Domingo to anyone planning a trip to the Dominican Republic.

Our recent stay at Holiday Inn in Santo Domingo was nothing short of extraordinary, thanks to the exceptional team members who went above and beyond to make our anniversary and birthday celebration unforgettable. From the moment we arrived, Alejandra, Shaquill, Estephanie, Marcoil, Robert, and Adonis at the pool greeted us with warmth and professionalism. Their attention to detail and dedication to customer service set the tone for our entire experience. The breakfast servers, including Charles, Fanelis, Gabriela, and Claudio, were outstanding, ensuring that every meal was a delightful culinary experience. Their friendly demeanor and attentiveness truly enhanced our dining experience. The managers, Estephanie and Robert, deserve special recognition for their leadership and commitment to ensuring guest satisfaction. Their presence and assistance throughout our stay were greatly appreciated. Furthermore, our driver, Norberto, provided safe and reliable transportation, allowing us to explore the beautiful surroundings of Santo Domingo with ease. Overall, our vacation at Holiday Inn was nothing short of perfection. The luxurious accommodations, exceptional service, and attention to detail exceeded our expectations. We highly recommend Holiday Inn Santo Domingo to anyone planning a trip to the Dominican Republic. Thank you to the entire team for making our celebration so special. We couldn't have asked for a better experience.

Very nice and comfy hotel the beds, pillow and sheets are A . Hotel is super clean , safe and in a great location close to everything, the staff is super nice and humble. I will recommend this hotel and for sure stay here again

Service is exelent. Location is very good for restaurants and shoping area. The hotel has a swiming pool. Very pleasant for a drink and a good cigar afternoon.

The staff is very friendly and diligent. They should include usb ports in the rooms and the room was very clean but smelled like mold.

Very clean and comfortable room. Very friendly and helpful staff. Secure building.

MUY BUEN UBICADOPUEDESIR CAMIANDO A BLUE MALL, A AGORA MALL, ALADO HAY UN ****** PARA JUGAR ESTA MUY UBICADO, NO HAY RUIDO EN LA ZONA. EL DESAYUNO ERA BUFETE PODIAS COMER MUCHAS COSAS ESTAVA BIEN LA COMIDA

I had a wonderful stay at the Holiday Inn Santo Domingo. Staff is very friendly and accommodating. I especially enjoyed the care and attention received from Freddy and Yesenia - they’re both outstanding!

Best rooms. Very clean, comfortable, great location