Hotels near Las Escalinatas del Conde, Santo Domingo

Overall the hotel is still very good and the environment is really comfortable. I will come to this hotel next time I come to Dominica. And very close to the sea, the scenery is very good

Short vacation- 1st time in DR with my daughter. Loved the rooms, cleanliness, food, amenities (bath soaps etc were delightful). Good access to taxis- a must to get around. Did not attempt crossing the road in front; really wanted to go to the seaside- but that’s for next time 😊 Dined in most days- prices excellent (was not expecting room service to be so affordable in such a great looking hotel) Staff very professional. Did not feel hounded for tips at all, contrary to reports given elsewhere. Customer service was excellent- rapid responses to every issue we had (our phone wasn’t working on day 1, and we had to change rooms later bc thermostat needed to be fixed- was too cold🥶😅) I was genuinely shocked and pleased at how fast they responded and how sorry they were for the minor inconveniences. Bellmen Pablo and Alfredo 😘😘; they took care of us from start to finish. They made me forget I was in a foreign country, instead I felt like I was home. I truly wish them God’s blessings and hope they are there next time we visit! Santo Domingo very quickly became a favorite place of ours to visit. Renaissance Hotel made sure of that! Thank you all for your hard work- it is truly appreciated!

Desde el momento en que ingresé, quedé impresionado por la impecable presentación y la atención meticulosa a cada detalle. La amplitud y elegancia de las instalaciones, combinadas con un servicio ejemplar, hicieron de mi estancia una experiencia verdaderamente inolvidable. La comodidad de las habitaciones, la pulcritud de las áreas comunes y la atención amable y profesional del personal han superado ampliamente mis expectativas. Cada aspecto de mi estadía fue cuidadosamente considerado, lo que contribuyó a una experiencia de hospedaje incomparable. definitivamente, tengo que volver

I always love staying at El embajador for the staff. They feel like family, and they all treat you with love and respect. Lucy, the chef on the 7th floor deserves a Michelin star. Years apart from visits she is able to prepare the same delectable dish with the exact unwavering quality of a 5-star establishment. Marty and Yonatan are incredible servers, they will always try to accommodate you with the same love and warmth of family. Carlos Rodriguez the bellhop on the first floor is also great. He is always super friendly and genuine, this is the best staff ever. You will feel like you are staying at your new home.

Una nueva joya en Santo Domingo, es un Condo Hotel, por lo que las suites tienen cocina y balcón, tienen un buen gym con vista a la ciudad y piscina infinity con vista al mar, me informaron que muy pronto tendrán Restaurante y Lounge para los clientes

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.

My layover in SDQ was utilized for resting. I did enjoy my room. It was clean with all the amenities. I enjoyed sleeping long hours without any interruptions. The members of Staff were pleasant and service in the restaurant was quick. The hotel is in close proximity to the SDQ airport and was ideal for my layover. Taxis were available at the behest of the front desk.