Hotels near Makiling Botanic Gardens, Santo Tomas

We book for an overnight with family.There was 1 room left they is good for 2 pax ,surprisingly the room was so spacious.We were greeted by the friendly staff and assist us.They do not charge additional even we have 3 children with us.The place was good and lots of hotspring pool.They also have cold one.

Great place to stay when in Calamba. Very new, clean and cozy. Staff is very friendly always offering greetings. Near the freeway for easy access to and from daily excursions. Only about an hour from Manila. 7-11 across the street. Jolibee and other restaurants nearby. Cafe in hotel had really good breakfast. Nice pool but I was unable to use it. Only downfall is the hallways lack soundproof materials so activities in the hallway are amplified. Very quiet at night but mornings can be noisy if you plan to sleep in. Suggest earplugs. I will actually miss this little gem.

We did enjoy our stay. Malinis ang room and the cr. Super love the fact na hindi rinig ang ingay sa labas. ‘yung quietness na achieved namin. A little bit disappointed lang kasi ‘yung tv walang signal for youtube pero it doesn’t make our stay less of amazing. May problem lang kami at first because of bookings pero natulungan naman kami ng staff especially ng customer service ng trip.com. Kudos to you, guys! Ang calm lang ng conversation and ramdam ko na matutulungan talaga ako sa problem ko.

The hotel is good, the price is not high, if you are free to travel, it is not recommended to live here, there is a parking lot. The buffet in the hotel is average, you know the wifi speed, a bit stuck, the hotel is a two-story room, I don't know where the router is installed, if the room is far away, there is no signal at all. Hotel services are still available, providing pick-up service, but the price, as you know, is at least five times more expensive than in China.

It was not the hotel staycation that we expected it to be and for me it was a terrible experience booking my family into this accommodation and having an event in the place. We have been to other budget hotels / accommodations before, but all we have been to were completely organised and clean, and unfortunately this hotel says otherwise. Their function hall may house about 50 to 70 guests comfortably and perhaps more than this number will be too constraint given you have the stage, food counters, sounds & lights, etc to consider too. When we visited the hall, it has a distinctive smell on which we couldn't identify, but it was definitely unlikeable and their carpets were immensely dirty. The lobby was casual yet I would say it's comfortable, but one thing that perplexed me was that they only open the aircon when we arrived and has to ask for it too (not sure if this is the same practice on other hotels), but I was just surprised that this is not one of hotel standards. We have booked three Superior rooms and our family were overly excited for the staycation as we came all the way from Bulacan and it was the very first time that we will be together in a hotel stay. Regrettably, the rooms were utterly smelly (amoy kulob), and the toilets were significantly dirty. There were numerous water stains and my mother found an empty shampoo sachet on which indicated that the toilet were not properly cleaned. Bath tubs were unhygienic too and the sink sadly were clogged. My mother was very particular with the cleanliness of the place as she herself has used to work in Housekeeping department so it dismayed her when she saw that the rooms and the toilets were not sanitized well. It was not being too fussy or inconsiderate, but we had two children (1 is a baby) and senior citizens with us so good sanitation of the place was truly vital for us.. The staff were not in uniform, so they cannot be distinguished with the other guests too, not unless they were in the front desk area. Nevertheless, I have to commend the staff as they were polite and helpful, especially the gentleman who helped me out to print my documents needed for the event. This review is not to tarnish the name of the hotel, but for them to improve the service and accommodations (amenities & facilities) and to alert the management to strive more to establish certain standards in the hotel to attract potential guests and should not be complacent so that they can give the best hospitality they can. I really hope that they can work things out and push more to achieve excellent results and good reviews.

The hotel is convenient because it is accessible to almost nice place in the city. The staff are all polite and aproachable. The rooms are big enough to stay and its clean. The internet connection is consistent. The bathroom also is huge and there is a hot shower. Youll never regret staying and the best thing is the lower room rates and the flexible check-in time. You can check-in & check-out anytime you like without any hidden charges. SALUTE.!

On time check-in, clean room with water heater perfect for the cold weather...

I booked this resort for the family for Dec 24-25,2023 . My plan is to spend our Noche Buena in this resort. I made the right choice. I got 3 rooms. I was amazed of the space! It’s spacious and clean. The AC is in perfect condition and super cold. The staff are all accommodating and efficient. Very friendly too! I love this resort bcoz it’s also pet friendly. Pur Noche Buena was a success too! The food’s good too. I highly recommend this resort for family get together, holidays, barkada get together, etc!

Honestly the hotel as I mentioned above is excellent hotel in everything but the problem for the peoples who will select room with breakfast as me , the problem I paid money to eat breakfast as I like or there is buffet breakfast but the problem, the procedure is different. The menus only assigned some items and need to choose one and this is not fair due I am Arab and different due Muslim and not eat any food , anyway thanks for all your nice kind and nice in services and nice people do their best to satisfy the guest in the guest hotel 🙏

My last visit was 2 years ago.. and yesterday I tried it again (Sept 11-12) When we arrived the room is not yet ready and waited for 20 mins before releasing the room. The FO duty gave me the WIFI password for 2 devices only. while waiting we already connected to the wifi however when we arrived at the room the signal is so week and no internet connection. We called assistance, the IT officer went to our room and check.. He offered other wifi connection but still not working.. He went to our room thrice but the connection is not FIXED. ” wala man lang pasensya na po Maam,. kasi ganito ganyan,,,... Ang sabi lang niya is ”Malakas naman po ang internet bakit kaya di naconnect?” Connected naman daw ang phone nya bakit samin ay hindi. Para sabihin ko lang din Hindi outdated ang phone namin and Samsung naman. I am telling you dis cuz ito din nagig problem ko from last stay ko.. And ngayon di pa padin nag babago, walang improvement. Second, BOTTLED WATER. Nilagay namin sa ref yung 2 tubig then nung iinumin na namin.. don lang namin napasin na bawas na pala ung isang bote. Then sakto may dumaan na housekeeping sinabi ko ung about sa tubig. and yes wala nanaman sinabing ”pasensya or whatsoever” wala kumuha lang sya ng tubig.. tinanong ko pala sya kung libre lang ba ung tubig kung mag add sabi nya OO so pinalitan naman nya ung tubig namin 4 na bote ang binagay nya.. so ito na nga Gabi na ubos na ang tubig namin,. tumawag ako sa FO to refill again the water and sabi is MAY BAYAD na daw. Php 70 isang bote ng Summit Water 500ML. WOW. I am also working sa hotel pero ang tubig is libre kahit gaano kadami ang hingin.. my bayad man ang tubig pero un is kung ung branded talaga na bottled water. 500 ml na summit is 15 pesos lang... So namahalan ako.. ginawa ko nag padeliver nalang ako. Third, Last day.. I ask the FOA if possible for late check out. 1PM lang naman.. Ang sagot lang nya sakin is ... Ay Maam, hindi ko po alam tatanong ko lang po sa Supervisor. But nung time na un is sya palang naak duty so sabi ko babalikan ko nalang sya.. So, Over all.. I think, NEED ng staffs nyo ng training on how to answer queries.complain,concern ng guets.. Okay naman ung hotel nyo sana kaso if ganon ang staffs nyo pumapangit ang Image.