Canaves Oia Suites - Small Luxury Hotels of the World Guest Reviews
4.7/5
Amazing
72 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(72)
Positive reviews(47)
Reviews with photos/video(8)
Negative reviews(1)
Guest User
Junior Suite with Plunge Pool Non smoking
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The room design is reasonable and comfortable, and the size is suitable. There are waterproof flip-flops, slippers for the room, juice and wine are provided. The girls at the front desk are very warm and friendly. They helped us book a 5-hour boat for the Aegean Sea in the afternoon. After the boat cruise, the driver took us directly to the airport.
Regarding the room swimming pool, you can lean against it to soak and watch the sea, but it is not long enough for one person to lie down; you can't swim.
If the hotel picks up the boat at 2:15 or 2:40 in the afternoon, you may be sent to the airport at 8 o'clock, and you can book a flight at 9:30 in the evening.
We booked a flight back to Athens at 10:55 in the evening, so we had to wait at the airport early.
It costs more than 4K a night, so book at your discretion. I only booked one night.
Original TextTranslated by Google
davidzhucf
Junior Suite with Plunge Pool Non smoking
Stayed in Sep 2024
Other
25 review
3.7/5
Posted on Nov 4, 2024
5 km from the city center + inconvenient if you don't rent a car
There is a parking lot and a charging space
The service attitude is OK but the quality is not very good. There is no way to make an appointment for SPA. They always say it's possible
The SPA staff has no strength at all. I strongly don't recommend it
The breakfast is pitifully small
This five-star hotel is not as good as the three-star hotels in China. I don't recommend it
Original TextTranslated by Google
Daliang
Pool Suite Non smoking
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 26, 2023
The hotel prepared birthday cakes and balloons for us. It was so thoughtful.
Original TextTranslated by Google
6/7
Ke Shi
Junior Suite with Plunge Pool Non smoking
Stayed in Apr 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 26, 2023
Very good experience! Quiet and hygienic. You can't miss the after-sun treatment in the cave located in the hotel. All the staff are very enthusiastic.
Original TextTranslated by Google
Guest User
Junior Suite with Plunge Pool Non smoking
Stayed in Jul 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 29, 2023
The hotel's rooms are all spacious and bright sea view suites, with independent balconies and swimming pools. The room facilities and bedding are all five-star hotel standards. The service at the front desk and restaurant is absolutely top notch, pretty much the best I have ever experienced. The location of the hotel is also very good in Oia, and the restaurant next to the pool has a great view for breakfast and dinner. The quality of breakfast and dinner is also very high. If you want to experience a high-end vacation in Santorini, it is definitely worth a try.
Original TextTranslated by Google
Guest User
Junior Suite with Plunge Pool Non smoking
Stayed in Jul 2023
Family
17 review
3.0/5
Posted on Aug 5, 2023
The hotel has a good view and a good location, but the hotel check-out time is too early at 11 o'clock, and there is no kettle in the room, which is not humane enough. The breakfast wasn't particularly tasty either.
Original TextTranslated by Google
Bingbaobao🧸
Two Bedroom Suite with Plunge Pool
Stayed in Mar 2023
Other
2 review
1.0/5
Posted on May 28, 2023
Very bad review. I booked Dali in China. The Ctrip platform did not give me any hints to recommend a foreign hotel for me to book. I accidentally booked your hotel abroad. I didn’t fill in my passport information, so I paid directly for the price of 13418 After discovering that I booked a wrong foreign hotel, I asked for a refund. The hotel, including Ctrip, cannot refund a penny. This is completely extorting consumers.
Original TextTranslated by Google
Dingdage888
Junior Suite with Plunge Pool Non smoking
Stayed in Sep 2023
Couples
46 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Nothing wrong with it except the high price
Original TextTranslated by Google
like2travel67
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 4, 2024
What a place! We were welcomed like family at check in. The staff is just amazing! The property is stunning setting on the cliffs. We were just kind of stunned the first few hours there. Everywhere you looked was a post card picture. We had to pinch ourselves. Our room was fantastic. We had our own plunge pool on our patio. Everything was clean and in good working order. My only slight complaint was the bed. Had a dip in the mattress that began to hurt my back. Part of getting old too! The room and patio was so nice we did not want to leave it to go do other things. I am not sure if this is normal or not, but every morning when we went to breakfast our house keeper would slip in and completely clean our room. Most mornings we were not at breakfast but about 45 minutes, but we would come back to a clean room. Outstanding service! We have never experienced that before. Our private pool was heated which was nice this time of year. The non-private pools are not heated and this time of year they are very cold. The bar and restaurant had excellent service. We were pampered constantly. The food and drinks were wonderful. We also had massages at the spa one day. That was an amazing experience as well. We were right at the end of their season. In fact we checked out the day the were closing for the season. The last day or two there were only 3 or 4 rooms occupied. They treated us like it was a full house right up until we checked out. That did not go unnoticed, as it could have been easy for them to slack as they were shutting down. We were treated the same up until we checked out. A big shout out to all the staff for that. We had an amazing trip, we highly recommend, and will hopefully visit again! It’s a long way for us because we are from Florida in the U.S.
6/15
Response from Property: Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay with us. Our team takes great pride in providing exceptional service, and it is always rewarding to hear that our efforts are appreciated.
Traveler36500285651
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 13, 2024
The most beautiful suite we’ve ever stayed in. The outstanding staff anticipated our needs and delivered a heavenly stay. Not only the greatest view in Santorini but also the best terrace restaurant on the island. Oia on our doorstep added to our enjoyment. Lovely galleries, antiques and bars
6/10
Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Canaves Oia Suites. Our team works hard to ensure every guest has a memorable experience, and your kind words are the best reward for our efforts.
Dean W
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 31, 2024
Words and pictures alone cannot describe the beauty of Santorini. Add in the incredible staff, location and atmosphere at Canaves Oia Suites and we had the most magical three days of our lives. When you arrive you are greeted by and given a personal tour of the property by a staff member. This attentiveness continues throughout your stay where staff are either always nearby or a quick WhatsApp IM away from answering a question or providing a needed essential. From the amazing complimentary breakfast in morning where staff will never let a glass go empty and the service is prompt and friendly. If you choose to lounge by the pool you are immediately greeted by staff and your lounger is prepared with a fresh towel and a pitcher of cold water. Room Service is quick and the food is delicious if you dine in. The rooms themselves are beautiful and reflect the smooth white buildings that mark the hillside and each has an incredible view and a plunge pool. We would also recommend taking them up on their offer for transportation to and from, a bit more expensive than a taxi but worth the price. We cannot wait to go back!
6/7
Response from Property: Thank you so much for your kind feedback! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We look forward to welcoming you back in the future!
Wanderer50959179769
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 3, 2024
Lengthy review but worth it…! In Santorini for the first time celebrating our honeymoon. Decided on the Canaves Oia Suites for a 4 day trip. I am a Hilton Diamond member and this property is part of the Small Luxury Hotels (SLH) partnership with Hilton. Upon arrival we were greeted by Joy (amazing host and my wife’s favorite person). She checked us in and gave us a tour of the property before showing us to our suite. We booked the Superior Suite with plunge pool. The suite we were given was nice and quaint; intimate actually, but kinda small and not like what we saw in the photos (more on that later). The room had great views of the caldera, was decorated nicely and lined with rose petals to acknowledge the purpose of our trip. In addition, they provided a nice card and a bottle of wine for us to enjoy! Joy could sense that I was not 100% happy and asked what she could do to make things better. I told her the room wasn’t like the picture I had seen online and was missing the couch. Because each suite was built from caves, no two rooms are exactly alike. She did a great job of explaining the different layouts, but assured me she would go back to see if there was something else available. Within 5 minutes she called and said that they were booked for the day but will check again in the morning to see if another suite came available. She kept her word…! The next morning we received a call from Xenia (front desk manager…and my favorite person) to inform us that another suite was available and come to the office for a tour. She showed us the room and it was indeed bigger than the one we had and looked more like the one in the pictures online. I will be honest…we didn’t really get a chance to really notice the rooms as we were heading out to grab a bite before our tour. We agreed to move rooms and headed out for breakfast before rushing back to pack our belongings and go to our tour. Upon our return, our bags were in place and there was yet another gift for us. However, after settling in we realized that yes this room was bigger, but it wasn’t better. Although it was decorated similar to the first suite, it seemed detached from the rest of the resort and very hollow (there was kind of an echo). The views were not as good either and it did not seem as private. We were having a bit of buyer remorse and thinking we should have stayed in the first room. We got dressed for dinner and heading to the lone restaurant on the property (Petra). Before entering the restaurant we ran into the night front desk manager, Christof (wonderful person and very attentive). He asked how we were doing and if we were enjoying the stay. We said that we were having blast and how much we enjoyed Santorini. He asked if were happy with the room change and could tell we were NOT 100% satisfied. Although we told him things were “ok” he continued to pry…saying I want you to be more than ok. We explained that the room seemed a bit detached and tha
6/8
SH5728
Stayed in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Dec 15, 2024
Cannot emphasize how amazing the service is at this place! The views are breathtaking indeed but it’s the staff and the privacy of the hotel that just make the stay absolutely perfect. The fact that this hotel is not right near the famous blue domes is a big plus. It’s quieter so you can relax more, and the rooms are spaced out so you don’t feel congested at all. We had a beautiful suite with a river pool and I just want to go back and revisit so bad. Praying this happens soon! Love this place! Highly recommend!
Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Canaves Oia Suites. Our team works hard to ensure every guest has a memorable experience, and your kind words are the best reward for our efforts. We are looking forward to welcoming you back. Dimitris Lentzos, Hotel Manager Canaves Oia Suites
jcox143
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on May 5, 2024
Lovely property with a great terrace offering amazing views day and night. We enjoyed having breakfast on our own private terrace each morning. A bottle of wine was delivered upon our arrival which was nice. The property is conveniently located to restaurants, shopping and attractions. Rooms and entire property are clean and comfortable. Polite, accommodating staff.
antoinebE9320CA
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 3, 2024
Nestled in one of the most beautiful villages on the island of Santorini, Canaves Oia Suites is surely the most remarkable hotel on Oia! The staff are not only attentive and friendly, but also dedicated to providing guests with a highly personalised experience. Recently renovated, the spacious and luxurious rooms offer breathtaking views and a private swimming pool. Not to be missed!
Response from Property: Thank you so much for your kind words and the wonderful feedback. We look forward to welcoming you back soon!