Guest User
September 4, 2024
George, We want to thank you and your team for your incredible hospitality.....we were in the travel hospitality industry over 20 plus years ago, in our previous careers, and were completely blown away by the team you have assembled to care for your guests at the highest level. We know being in the customer service industry how hard, yet of utmost importance, it is in creating/finding team members who really GENUINELY exude HOSPITALITY. YOU HAVE DONE IT and our experience in celebrating our 25th anniversary together was absolutely MAGICAL. It is one thing to have an incredible setting and backdrop of Santorini from our beautiful room 204....but the FEELING of being in one of the most WELCOMING and KIND environments is really what made our visit SPECIAL. Truly. We always say it starts at the TOP and it is clear you have created a wonderful culture of service at the highest level. Bravo! Anthony, Kate, Aya, (your incredible hardworking bell staff), our lovely housekeepers, Lena and Cindy at Five Senses, and Angelos who was so kind to bring our breakfast each and every morning..... They were all amazing, hardworking and appreciated. (Hope we haven't forgotten anyone!). Please extend our THANK YOU to each of them for their AUTHENTIC care of us. And we are also so grateful to your kind treats upon arrival and for your lovely amenities each night. It is obvious you pay attention to each detail and so we thank you.